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Frequently Asked Questions

What should I do in case my SIM card/mobile phone is lost?

Services FAQ
Please lodge a police complaint. Besides inform to customer care center 9415024365 immediately and submit your representation to the customer service centre where you have taken the connection with the proof of identity along with copy of FIR.
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Where do I get a British Sim card for my mobile phone?

internship program London UK practice trainee work experienc...
There are various shops close to our office. Our staff will be pleased to help you and tell you more about this when you arrive.
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Where do I find the mobile phone number on my SIM card?

bMobile Handsets and Mobile Devices - Handset FAQs
The phone number related to your SIM card is usually located on the packaging or materials received when obtaining your mobile service. The number printed directly on the SIM card is a SIM card number - NOT the phone number.
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Will the SIM card work in my mobile phone?

Study Work and Travel
Your phone must not be SIM locked. Check this with your local phone company. In nearly all cases it will work. If it doesn't we will refund the cost of the SIM card to you. Don't forget we can send you your number prior to arrival in Australia. If you need a phone we can easily supply this.
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I subscribe to Multi-SIM service. I have lost my mobile phone. What should I do?

SingTel.com - Consumer - Products & Services - Mobile - Valu...
You should immediately call 1626 to suspend your line to prevent any unauthorized use. SingTel will suspend your line (ie. All your Multi-SIM cards will be suspended). Pls proceed to hello! shop to obtain your replacement Multi-SIM cards & reinstate your line. Pls note down the remaining Multi-SIM cards that you're holding so as to aid us in identifying which is the lost card to be replaced. Replacement of your lost Multi-SIM card is FREE. You do not need to change your Multi-SIM Cards.
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I want to change my mobile phone number,will I then have to change the SIM card as well ?

Customer Support | FAQs | SIM Cards
No, you don't have to change your SIM card, the SIM card and the phone number are not related together.
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Can you list the additional functions I get on my mobile phone with the Telkomsel MPOS SIM card?

eMobile mATM is a mobile banking, mobile payment solutions
The primary function of the Telkomsel MPOS SIM card is to add MPOS service access menu on your mobile phone. In addition to being able accept mATM payments from your clients, you may also access the following transactions on your mobile phone: Also, if you also re-sell prepaid refills, you can use your phone as a terminal to sell electronic prepaid refills to Simpati users
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What happens when I lose my mobile phone and SIM card? Do I need to register again?

Maxis Message Backup
Your account and messages will still be active as long you maintain the same mobile number. You need not register for the service.
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Will Mobile Email work if I put my SIM in another phone?

Mobile email FAQ | Wireless from AT&T, formerly Cingular
Yes. If the Mobile Email application is on the new phone, you will need to set up your account. If the Mobile Email application is not on your new phone, and you did not delete your email account from the Mobile Email application, you will continue to receive "new mail" alerts. Your phone will not be able to read the alert, and it will appear as a garbled text message (containing text "OZMAIL" in the message).
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What's a sim free mobile phone?

RedRose Mobile Phones - FAQ
A sim free mobile is just a mobile phone in its purest form, as it was manufactured. When a mobile is built, it isn't put together with any contract or company network in mind; it's just a brand new mobile phone ready to be used with the sim card you choose to insert. It's a bit like your own new computer before you had an internet provider or an account set up. It's important to differentiate between sim free mobile phones and unlocked phones, which are by definition tampered goods.
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What mobile number will I get with my SIM Card?

Redbox - International FAQ's
The SIM Card number originates from the Isle of Man (I.O.M). You will be sent a +44 UK mobile phone number. Most operators classify the I.O.M as a UK number; however it is best to check with your provider before dialling.
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If the 2-in-1 SIM card is lost, what must I do?

SingTel.com - Consumer - Products & Services - Mobile - Valu...
You should immediately call 1626 to suspend both lines to terminate any potential unauthorized use of the lines. Upon doing so, you can go to any Hello Customer Service Centre to get a 2-in-1 SIM replacement card (at no charge).
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What should I do if my SIM card is lost or stolen?

ACN Mobile
You should immediately report it to ACN by contacting our Customer Service department. You can call the same number outside of our opening hours to report this via our IVR system. Your subscription will then be blocked to prevent unauthorised use.
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What should I do if I have lost my SIM-card or telephone?

FAQ
Since being sold without entering into agreement with subscribers, prepayment SIM-cards are “non-identified” product, i.e. not belonging to any certain natural person or legal entity.
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What do I do if my mobile phone has been lost or stolen?

The NYC Mobile Trial | Frequently Asked Questions | MasterCa...
If your trial mobile phone is lost or stolen you should contact Citi immediately by calling the toll free number located on the back of your linked card. All Citi credit MasterCard payment devices with PayPass issued in the United States are protected with Zero Liability coverage. Contacting Citi will prevent future authorization of transactions made against your account. This is the same for all MasterCard payment programs, whether they are enhanced with PayPass or not.
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Q - Can I buy a new pay as you go mobile phone and put my old SIM card and number into it?

mobile phones uk - handsets available for free
A - No unfortunately not. If you do this it will effect the price you paid for the phone and we may have to charge you up to a further ??65.
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Can I buy a local SIM card or hire a phone?

ZedAway: Frequently Asked Questions (FAQ)
You can very easily buy an inexpensive SIM card and use it in your telephone. Your guide will give you all the information on what to buy and where. There are rental companies at the major international airports and some car hire companies also rent out cellphones. However, please note that some areas are out of range of transmitters.
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Do I have to have a SIM card to unlock the phone ?

Gasketman's Nokia Unlocking FAQ
You do not have to have a SIM card to unlock a phone. In fact, you do it WITHOUT the SIM card in place. The phone being locked is a characteristic of the phone - not the card.
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I was wondering if you can take a sim card from the phone you have now and put it into the iphone?

Ultimate iPhone FAQs List, Part 2 - Pogue’s Posts - Te...
Ok, when is the iphone actually going to come out (real date not just June)? Also where there be AIM or ichat on this device, or is it just e-mail. Because for a kid, like me, they really want AIM or ichat? Thanks! Now that we’re on the brink of June (release month), there must be some major updates to the iPhone, necessitating an updated FAQ.
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I have contacts stored on my SIM card - how do I transfer them to the phone?

Photo Contacts PRO (Pocket PC Edition) - Frequently Asked Qu...
If you have SIM contacts you can transfer them over to the phone by using the SIM Manager or if your phone does not have one, the regular Contacts program itself will have an option to copy from SIM to phone. If you have a lot of contacts on your SIM card, you can easily automatically import all SIM contacts by using a small utility like SIMImp.
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How do I insert the SIM Card into my phone?

O2 GSM prepaid cell phone FAQ
Remove the battery pack, located under the battery cover on the back of the phone. With the metal contacts facedown, align the notch on the SIM card with the notch on the SIM slot and insert the SIM card. If SIM is inserted correctly, you will not be able to see the metal contacts after inserting the card, because they are facing away from you. Replace the battery pack and battery cover then turn on the phone. If SIM was installed properly, you will be able to begin making calls.
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Can I use my SIM card in any phone?

IDT Mobile - FAQ
Yes, you can use your SIM card in most phones providing it is suitable for use on a GSM 1800 network and is not SIM locked. To check if your phone is suitable, please contact customer services on +32 78 78 11 33.
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IDT Mobile - FAQ
Yes, you can use your SIM card in any phone that does not have a SIM lock. The phone must be suitable for use on a GSM 1800 network.
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iPhoneWave: Apple iPhone FAQ: Common iPhone Questions with A...
The iPhone comes with an installed SIM card, the tiny circuit board that stores your account information and phone number. Apple says that you should be able to replace it with any recent AT&T card, once you activate it at iTunes. No other company???s SIM card works in the iPhone.
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How to you can bar your service in case of SIM is lost?

banglalink ::
If customer lost his/her mobile set or SIM by any reason, he/she should request us in writing through fax or personally visit our nearest CSC or Franchise Shop to block the SIM.
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How can I check if my mobile phone is SIM locked?

ACN Mobile
Simply insert a SIM card from a different network operator than the one currently being used into the phone. If the phone works it is unlocked.
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Is the SIM Toolkit support the same in every mobile phone?

Votech & Bladox - Frequently Asked Questions
No, SIM Toolkit is being actively developed and offers more and more new functionality. That means that older phones may have limited STK support. It is also vendor dependent – usually the smaller vendors have better STK support then the big names. (Nokia supports the bare minimum).
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