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Frequently Asked Questions

What are the system requirements for WinGate?

WinGate Internet Sharing/Proxy Server Solution
Internet or Intranet communication capabilities and all required hardware for the connection (modem, NIC card, etc.)
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What is a wingate?

A wingate is a proxy server that someone installs onto his or her computer which allows for multiple computers on a network to share a single Internet connection. Simple as that. What are wingates used for? Primarily, wingates are used as an aid in FXP'ing files from one pub to another. FXP, or File eXchange Protocol, is a protocol that is mostly used by wingates only. However, a few other applications use FXP as well. Don't confuse FXP with FTP. They are completely seperate protocols.
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What do I need to install WinGate?

WinGate Internet Sharing/Proxy Server Solution
You need the WinGate Installer, a working TCP/IP network (all computers can PING one another), a working Internet connection, and Windows 95/98/NT/2000/ME or XP Operating Systems.
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How do I upgrade to a newer version of WinGate?

WinGate Internet Sharing/Proxy Server Solution
You will need to download the latest version from the WinGate Download Site: http://www.ccsoftware.ca/wingate/download.cfm This can be installed right over your current installation. If your upgrade protection is current on your WinGate license you will have access to all new features. If your upgrade protection is not current you will only have access to the features which were available in the release you purchased.
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How do I connect WinGate through a Cable Modem?

WinGate Internet Sharing/Proxy Server Solution
When connecting the WinGate machine to the Internet through a Cable Modem, you first need to be sure to have two Network Interface Card???s (NIC???s) installed in that computer. One connected directly to your Cable Mode and the other connected directly to your internal network. ( You should not try connecting the Cable Modem directly to your network hub as this will cause severe security issues.
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How do I import my NT users into WinGate?

WinGate Internet Sharing/Proxy Server Solution
During the installation of WinGate , the installation program will ask you if you want to use NT for User Authentication. Place a check in this box and then continue with the installation. This will automatically import the users and groups from NT/2000 into the GateKeeper user database.
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How do I remove the NT users from WinGate?

WinGate Internet Sharing/Proxy Server Solution
WinGate simply imports NT users from the Primary Domain Controller (PDC) or Backup Domain Controller (BDC). WinGate cannot administrate (add, delete or modify) current user accounts. All user maintenance must be accomplished in the actual NT or 2000 database itself. Once those changes are made, either stopping and restarting WinGate, or clicking on the "Synchronize now" button within the User Database Options window of WinGate will update WinGate accordingly.
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How do I export my users in WinGate?

WinGate Internet Sharing/Proxy Server Solution
Click the users tab and then right click anywhere in the listing on the left hand side. Select Export Users. This will export all of the users and their passwords into a text file which will be placed in the c:\program files\wingate folder. You can export using a Tab Delimited text file or a Comma delimited text file.
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How can I disable the caching in WinGate?

WinGate Internet Sharing/Proxy Server Solution
On the left side of the Dialog box, double click on Caching to open a Dialog box (although it should have opened to it, be sure that the systems tab is the highlighted tab on the bottom.) WinGate can be set up to block certain ports. When someone attempts to access these blocked ports, a log is created to track the event.
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Can I configure WinGate to dial in to MSN?

WinGate Internet Sharing/Proxy Server Solution
Yes, WinGate can dial in to MSN through MS Dial Up Networking. Add [msn/] before your login name in WinGate's dialer (without the brackets of course). Without this addition, WinGate will not be able to login to MSN successfully.
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Can I connect WinGate through another proxy server?

WinGate Internet Sharing/Proxy Server Solution
This will cause the service to connect via the server on the specified computer and port. Many ISPs have HTTP Proxies (usually using port 8080).
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How can I tell what version of WinGate I am running?

WinGate Internet Sharing/Proxy Server Solution
WinGate version information can be accessed from Gatekeeper under the Help menu click "check version".
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Can I use MSN Messenger behind WinGate?

WinGate Internet Sharing/Proxy Server Solution
Yes, MSN Messenger will work just fine behind WinGate. The most stable option is to install WinGate with NAT enabled and set Messenger up as if it had a direct connection to the Internet.
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Why is it I can not access FTP sites through WinGate?

WinGate Internet Sharing/Proxy Server Solution
If you have manual proxy settings in your browser it needs to be configured to use the WinGate WWW proxy server for FTP. You need to change your browsers FTP port number from port 21, to port 80 (or the same port number as the WinGate WWW proxy server in Gatekeeper). The WinGate FTP proxy is designed for stand alone FTP clients, such as FTP Voyager.
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Does Wingate's have a showroom?

Wingates - Quality Watches
Wingate's Quality Watches LLC is an Internet-based company. We do not have a retail showroom. We specialize in mail-order sales and offer our customers the highest quality timepieces at excellent prices, far below most retail stores. A Three-Day Inspection/Return Privilege is offered on all of our previously-owned watches.
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Is Wingate's affiliated with any watch manufacturers?

Wingates - Quality Watches
Wingate's Quality Watches LLC is not an authorized dealer for any watch manufacturer. Because we have chosen not to be an authorized dealer, we can offer you the best prices on many major luxury name brand watches. Wingate's Quality Watches LLC guarantees that every watch we sell is authentic. We have been in business for 30 years, and we have built an impeccable reputation based on the quality of watches we sell and the personal service we provide to our clients.
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What are the system requirements?

Free Instant Messaging Services | Instant Messenger Program
MECA runs on your existing internet connection. For optimal performance, we recommend that your computer has: 233 MHZ Intel Pentium II or AMD 8 MB VRAM Video Card 64 MB RAM 15MB of free hard drive space 56K modem or higher 800x600 resolution, 16 million or more colors. We require Windows 2000, Windows XP or Windows Vista.
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Volunteer: FAQ'S
Volunteers must be 16 or older, complete application and health clearance forms, pass a background check, and attend a two-hour orientation session. Volunteers do a 30-minute one-on-one interview to determine their best placement and schedule.
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ChronoSync | Index of Frequently Asked ChronoSync Questions ...
Requires Mac OS X 10.3 or later. 4 MB of free disk space is also needed. ChronoSync runs on Panther, Tiger and Leopard. You might say it's cross-catform!
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FAQ Radiotracker - frequently asked questions about Radiotra...
Radiotracker 1,2 and 3 are compatible with all Windows-PC platforms (recommended: Windows XP with 500 MHz). Requires DSL internet access.
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Frequently Asked Questions
TiSP was developed with the support and assistance of a large number of major metropolitan water companies. A full list of companies that support TiSP is available here. If yours isn't listed, please contact them to verify their ongoing and unstinting support before you even think about signing up for TiSP service.
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Can I use a USB Internet connection with WinGate?

WinGate Internet Sharing/Proxy Server Solution
Using a USB connection is actually no different than a network adapter card on the WinGate server; the configurations will still apply from the WinGate helpdesk based on the operating system you are using. The USB connection will show up in the network properties and will be available for configuration.
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How do I secure my WinGate installation against an attack from the Internet?

WinGate Internet Sharing/Proxy Server Solution
With WinGate version 4.x and up, there are a number of options that allow you to secure the network. One is by binding the individual proxy services to a specific interface. This tells WinGate not to accept connections from anywhere but that particular Interface. Another option is to setup your system policies to only accept connections coming from specific address ranges. By using the ENS (Extended Network Support) you will have a fully functioning firewall on the WinGate Server.
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How do I force all my users to authenticate through WinGate before connecting?

WinGate Internet Sharing/Proxy Server Solution
You can configure WinGate policies so all users must be authenticated before they have access to the Internet. This can be configured in the System Policies on the Users tab in Gatekeeper. Configure this so everyone must be authenticated. Then in each of your service policies set the default policies to "MUST be used as well".
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Can I block access to certain sites through WinGate?

WinGate Internet Sharing/Proxy Server Solution
Yes, you can block access to certain sites through WinGate using the policies in the WWW Proxy Service. You can also restrict users access through WinGate to only certain, pre-determined sites using the Ban list feature in the WWW Proxy Service. When the ISP requires you to enter an @ symbol or any other type of delimiter character, this may indicate that the ISP is using a proxy server.
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How do I add my domain to WinGate's Mail Server?

WinGate Internet Sharing/Proxy Server Solution
Open WinGate and under the System Tab double click on the Email option. Under the Domains tab click the Add button at the bottom. In the pop up window enter in the domain name you want WinGate to use and then select the option you wish this domain to be associated with (This domain is hosted locally, This domain points to a local domain, or Relay for this domain)
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Why are there problems getting Windows updates through WinGate?

WinGate Internet Sharing/Proxy Server Solution
Most likely, there are issues with the cache in WinGate. You should find that if you disable all caching (WinGate, browsers, web filters, etc.) and you purge the existing cache, you''ll receive Windows updates.
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Why will the dialer not disconnect at the time set in WinGate?

WinGate Internet Sharing/Proxy Server Solution
Be sure you are using the latest version of WinGate and verify that there is no traffic in GateKeeper for the amount of time the auto-disconnect is set to. If there is traffic then there is something that is making a request and keeping the connection alive. Stop the application from making a request and that should solve the problem. Also, be sure no requests are being made on the server. The server activity will be tracked, although not seen, through GateKeeper.
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I install the WinGate Internet Client and I cannot browse, why?

WinGate Internet Sharing/Proxy Server Solution
Go into the Control Panel, Double click the WinGate Internet Client, click the applications tab. If iexplore.exe is listed here, remove it. The same would hold true if you are using Netscape and netscape.exe is listed here, remove it. Click apply, then OK at the bottom. Now open the browser and you should have no problems.
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