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Frequently Asked Questions

What should I do if I have problems accessing GPRS data service?

SingTel.com - Consumer - Products & Services - Mobile - IDEA...
Please refer to the setup guide for proper settings on the GPRS mobile phone or PDA connected to the GPRS mobile phone. If you still encounter problem, please contact our Technical Support at 1800-7788133 for further assistance.
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Will I have problems accessing the service through a firewall?

Protect your data offsite with StrongHold Data Storage (Offs...
No you should not have any issues connecting to the service, the connection between our systems and your computer runs over SSL. Most firewalls allow these types of connections through on port 80.
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If I am accessing data services on a GPRS mobile phone, can I answer incoming calls?

SingTel.com - Consumer - Products & Services - Mobile - IDEA...
Yes. With GPRS service, customer can still answer incoming voice calls while accessing the Internet. The GPRS session will be put on hold and users can resume the data session after the voice conversation is over. As long as you are not downloading files from the Internet, you will still be able to answer and make calls*.
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I did subscribe for GPRS data service, can I download the Java Applications via GPRS?

Hutchison Telecom
Currently, you can only download the Java Applications via MMS. In other words, the applications will be sent to your handset via MMS only. However, as a subscriber of our GPRS data service, you are entitled to access the Hutchison MMS & Java WAP Portal and browse through our Hutchison Java Zone using the GPRS network.
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Q4> Do all handsets support GPRS? Would I need any setting on the handset for accessing GPRS ?

Polyphonic Ringtone, Midi Ringtones, Real Tones, True tone, ...
Ans. No. You need to have a GPRS enabled handset. Yes you would require settings on the handsets. Just call up customer care and request for a setting. You can also request for settings by sending an SMS. Send following SMS request to Shortcode 4666 (toll free number) : GPRSmanufacturermodelnumber eg. GPRS nokia 6230
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Is there any other way of accessing the data in the MDB?

FAQ-Metalloprotein Site Database and Browser, TSRI
We will be implementing a simpler way to access the MDB, that will not need the use of frames and Java. This interface is still under construction, and at the present time is schedule for the next release of the MDB. For now, you will need a web browser capable of using frames, Javascript and Java. Note: The included scripts (*.php3.
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Are there any problems accessing Web Folders from behind a proxy server?

My Docs Online FAQ - Frequently Asked Questions
Yes, in some cases there are problems accessing Web Folders from behind a proxy server. The Web Folders feature uses the WebDAV protocol for communications between your computer and the My Docs Online servers. The WebDAV protocol is fully supported by proxy servers that are HTTP 1.1 compliant. HTTP 1.0 proxy servers may not support WebDAV. For a partial list of proxy servers supporting HTTP 1.1 and WebDAV visit the official WebDAV site at www.webdav.org/other/proxy.
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Why might students have problems accessing a course?

FAQ for Students
Many of your questions as to why you cannot access your online course may be answered by clicking on the "Support" button at the top of this page and then choosing "Technical Support" from the menu to the right.
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What if I have problems logging in, accessing a course, etc.?

Blackboard Help - College of Southern Idaho
If you can not access a course, please contact your professor to ensure that s/he is using Blackboard for that section and ask him/her to add you to Blackboard Course Roster.
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Why are there problems accessing certain URLs?

Proxy Cache FAQ
The server you are trying to connect to may currently be down or fully loaded. Try to connect again at various time intervals to see if the server has become available. Have you entered the URL correctly? URLs must be entered exactly; even a full stop in the wrong spot means the address will not work. Do you have permission to access that page? Some organisations have areas of their Web sites that can only be accessed by groups with certain permissions.
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Who can I call if I have problems accessing the Internet?

Frequently Asked Questions and Answers
In order to access BSP Internet Banking service, you need to have JavaScript & Cookies enabled on your browser. This is the default setting for most browsers and therefore you probably won't have to change anything to access BSP Internet Banking. We check both these settings when you click on the 'Logon' button. If any settings are required, we will display a page explaining what needs to be done.
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What if I have Problems Accessing the Member Section?

Welcome to Against The Line
If you are having problems using the member section, please check to insure that your browser is accepting cookies. If your cookies are turned on and you still have problems accessing the member section please email us at admin at against the line dot com (remove spaces and replace characters as necessary) and we will look into the problem. We can also email you the content of the member section to your address on file if necessary.
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How does GPRS transmit data?

DiGi - Data Services - GPRS / EDGE - FAQ
GPRS uses packet switching technology where data is sent in short bursts over the GSM network. Its connection is also always on. Therefore, you won't need to dial up each time you want to access an Internet or WAP service.
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How do I disconnect a GPRS Data connection?

FAQ - JASJAM
Press and Hold down the Red Hang-up button to close down the GPRS data connection. Alternatively you can press the Comm Manager button and deselect the icon representing a PDA with two arrows.
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What handsets support the GPRS service?

VELCOM GSM - GPRS FAQ
Motorola T260, T280, Talkabout 192, Accompli 008, Accompli 009, V Series V.66, V Series V.60, V Series V.70;
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What are the conditions of GPRS service providing?

VELCOM GSM - GPRS FAQ
The priority is voice traffic. Should a cell be overloaded by users, the equipment will automatically limit the GPRS?access. As soon as the users number in one cell decreases the equipment will be automatically re?set to provide the full range of GSM?services.
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What do I need to do after I have subscribed to your GPRS service?

SingTel.com - Consumer - Products & Services - Mobile - IDEA...
Free Internet Account by SingNet that provides you with Free Internet Access to browse and download contents from the Internet. (Free Internet Account for GPRS will not be accessible using LAN line) To access these contents, you will need to set up your Access Point Name (APN) for the Internet and/or IDEAS service using the respective user-id and password. The APN "internet" allows you to access the Internet similar to when you sign up with an Internet Service Provider for Internet services.
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Can I use the GPRS service while roaming?

Mobinil - support - FAQ
Yes, using GPRS while roaming depends on the operator you roam with. Press here to check the list of operators and services available in each country.
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Is there any way to keep someone who uses my computer from accessing my data?

LiveFORM FAQ
If you are concerned that somebody who has physical access to your system could read the sensitive data by physically reading these files, then you have two options: you can store incomplete data -- for example, put only the first 12 digits of your 16-digit credit card number into the LiveFORM filler, and fill in the remaining digits by hand. Alternatively, you can use LiveFORM just for non-sensitive data such as your name and address.
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What if I have problems with my networking service?

Stanford Residential Computing: For Students: Services: In-R...
If you have any questions about the registration process, your in-room network connection, or other computer-related issues, please contact your Resident Computer Consultant (RCC). Questions or comments about this Web site? Email webmaster@rescomp.stanford.edu.
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Does SSL raise any firewall problems when accessing from the outside internet?

CORBASEC Frequently Asked Questions and Answers
Andreas Vogel (March, 1998): Nothing beyond the usual. In fact things are even better, you can run a SSL-enabled gatekeeper on port 443 which should get you through most firewalls. Extended Question Nick Battle (July, 1998)51: I'm talking about the issue of "Target Object Identities" in CORBASEC appendix E.6.2 [ed: D.6.2 in the current version of the spec] (at least it used to be in the July 97 spec I have to hand!). The problem is that IORs are not self securing.
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I am having problems accessing the order form. What can I do?

Questions about Repharm Caps - The new breed of Herbal Ecsta...
Contact us immediatly and we will fix the situation or provide you with custom order links to get you what you want.
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I am having problems accessing the application from work. Why?

Chicago GSB Admissions Contact Information
Corporate firewalls may limit your ability (and your recommenders') to access the GSB admissions site from work. We suggest you contact your Computer Services department for assistance.
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I am having problems posting/accessing the site. What can I do?

LiveScores.org FAQ
GetScores.org is a labor of love -- no compensation involved other than the fun of seeing this all work. If you are having trouble with the site, please send along a note to support@getscores.org. I'll attempt to address issues as soon as possible.
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What if I have problems accessing my VPN or Corporate Intranet?

FAQ
this time Wireless Mobile Network does not support Corporate VPN. We appreciate your business and apologize for any inconvenience you may experience.
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I'm having problems accessing a part of the site. What do I do?

Inthefray.com
Please contact our technical staff at webmaster@inthefray.com, and we will get in touch with you as soon as possible to try to resolve your problem.
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What should I do if I have problems accessing my email/ MISIS or OASIS?

Student Portal > Frequently asked questions
A new web-based student support system has been introduced to help students resolve any Middlesex University computer and library problems.
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