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Frequently Asked Questions

Why can't I detect my device using ActiveSync on my PC?

FAQ - JASJAM
Some personal firewalls may prevent Activesync from detecting your device, especially when using high security configurations. If that does not work, please check that the correct version, 4.1 or higher, of Microsoft Activesync is installed on your PC/laptop and that USB or Bluetooth connections are enabled (ActiveSync > File > Connection Settings > "Allow USB Connections" or "Allow Connections to one of the following COM").
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Why can't I Activesync my SP5 to my PC?

FAQ - SP5
If you are experiencing difficulty connecting your device to your PC, please follow the following check-list: Ensure that you are running Windows XP with Service Pack 2. You can check this by going to Start > Control Panel > System. On the "General Tab", you should have 4 lines of text under the "System" line. The final line should say "Service Pack 2". If it does not, then you should run Windows Update on your computer to download Service Pack2. Check you have Activesync 4.
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Why can't I Activesync my JASJAR to my PC?

FAQ - JASJAR
Disconnect other USB peripherals from your PC such as mouse, and restart your PC and soft reset your handset Check your firewall is allowing your PC to communicate with your device. Personal Firewall software may automatically blocking ports (990 and 5721) that ActiveSync is attempting to use. The IP addresses commonly used are 169.254.2.1 on the device and 169.254.2.2 on the PC.
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Why can't I Activesync my K-JAM to my PC?

FAQ - K-JAM
To synchronize Windows Mobile 5 devices (SP5, SP5m, K-JAM or JASJAR) to your PC you must first install ActiveSync 4.0 or higher. Customers with version 4.0 on their Companion CD may upgrade to version 4.1 which is available here. If you still experience problems, first check that your firewall is allowing your PC to communicate with your device. Personal Firewall software may automatically blocking ports (5678, 5679, 990, 26675, and 5721) that ActiveSync is attempting to use.
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Why can't I connect my device to another PC?

New Media Security - PC and PDA Security
The PC to which you are trying to synchronize or connect must be protected by NMS for PDA. If you are trying to connect to a PC other than the one from which you installed NMS for PDA, you must install the PC component of NMS for PDA using the same Product Encryption Key.
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Why can't ActiveSync be installed on my Windows Vista PC?

HTC: Support: HTC PPC6800 FAQs
ActiveSync works with Windows XP SP2 or earlier. You must install Windows Mobile Device Center on Windows Vista.
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Do I need to have Activesync running in order to install Portable Forms on my Pocket PC device?

Portable Forms by Rovenet
I get the error message "ActiveX Component can't create object" when trying to run Hot Sync and the Portable Forms Connector. This is a known Microsoft Bug for Windows 2000 and Office 2000 they have made a patch availble o9regfix.exe run this program.
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ActiveSync is not recognizing my device, what should I do?

HTC: Support: HTC S720 FAQs
Be sure that you have not connected your device to your PC before you installed ActiveSync. If you did plug in your device before installing, uninstall ActiveSync and start the process over ensuring that you do not plug your device in until after ActiveSync has been installed. Verify that your device is recognized by your PC in the Device Manager; if it is not, resolve that issue first. Perform a Soft reset on the device while it is plugged into the PC.
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Q: Why can't the MT9 software detect my Xbus Master using Bluetooth?

Xsens Motion Technologies - inertial measurement unit IMU, M...
Q: Why can't the MT9 software detect my Xbus Master using the serial cable? I am using a USB<>RS-232 converter to connect to the host.
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Does the switch automatically detect the print job when using one PC to 3 printers?

QVS Technical Support - FAQs
No it does not automatically detect when you have a 1-3 or 1-4 mode. You need to manually set the port or use the software to switch the port. I can't print to my HP 890c. I tried changing the port to ECP and it sometimes prints, but is inconsistent. Also I can't seem to switch it via software. I can only manually switch with the buttons. Add a 9V 500MA power adapter, make sure the port is EPP/ECP, the cables should be IEEE compliant, and download the most recent driver.
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Why can't I establish a connection between my device and my PC via the infrared interface?

Welcome to Arch Wireless - Anytime, Anywhere Wireless Access
Make sure your device is positioned so the infrared port on the device is lined up with the infrared port on the cradle.
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What are the benefits of using the emWave PC?

emWave PC Stress Relief System FAQ's
The emWave PC Stress Relief System is designed to help people prevent, manage and reverse the effects of stress. With the simple fingertip or earlobe pulse sensor that plugs into the USB port of your computer, you can watch in real time how thoughts and emotions affect your heart and autonomic nervous system.
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Can I connect using a Palm or Pocket PC handheld device to the Truckstop.net network?

Truckstop.net - Wireless Community for the Trucking Industry
Yes, provided your Palm or Pocket PC handheld device (that support WIFI 802.11b and/or 802.11g wireless technology) utilizes a standard Internet-ready browser. View WIFI Service Plans
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What drugs does the device detect?

FAQ
The test device will detect the most commonly used drugs including amphetamines, cocaine, marijuana, methamphetamines, opiates, and PCP. In the future, benzodiazepines will also be available.
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All my games can't detect OpenGL [and, or] Glide for my video card?

Windows XP FAQ Frequently Asked Questions - Bootstrike.Com
Windows XP's drivers are basic ones that just allow you to manipulate the desktop (and possibly DirectX also). You have to get updated XP drivers from your card's manufacturer. Riva TNT, TNT2, Geforce cards can try nVidia's Forceware drivers. dfx has closed down. Fortunately, some geeks have hacked (or tweaked) 3dfx's original drivers to make it compatible with Windows XP.
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I have a Kodak EasyShare™ camera, and gphoto2 can't detect it. What shall I do ?

Chapter 3. Frequently Asked Questions (FAQ)
Just press the button on the dock so that the USB device gets detected by the system and that gphoto2 software can detect it.
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What should I do if I detect a virus on my PC or over the network?

Town of Mashpee, MA - Computer Virus FAQ's
If your company employs an MIS manager or systems administrator, and you are uncertain if the virus resides in your computer memory or on a floppy disk, leave your PC on and immediately notify them of a possible problem. They will be able to best evaluate how to proceed. If you suspect the virus is residing in your computer memory (RAM) and you are connected to a network, immediately turn off your computer and notify your MIS manager or systems administrator.
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How do I detect if my PC has a Sound Card?

FAQ
In the list you get, click on "Sound, view and game controllers". If you don't see anything related to SOUND, click on "Refresh". The detection will start. If you still don't get anything related to sound, Bad luck... : (. You don't have it.
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Why doesn't my PC seem to detect the EzClone?

AllSupport.net
In order for your PC to acknowledge the EzClone, you must firs press the "RUN"button for approximately 5-7 seconds. Once all three LED lights on the front panel of the EzClone light, you may then connect it via USB. This step ensures that the EzClone is switching to Exteranl Writer Mode. If it still does not work, make sure the USB Storage driver was installed for a Win 98SE system. Or try another computer to verify that there is any driver which was mistakenly removed.
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Q21) Why doesn't ActiveSync connect from my PC to the Panel PC?

Knowledge Base
of the time the cable pin outs are not correct. The ActiveSync Cable must match the pins in the specification. (Specifications) You need to time the running of Windows CE, Repllog.exe and ActiveSync, Get Connected. To get Connected. See ActiveSync Application Note. A22) Download this free Kiosk mode .NET application. Edit the URL.inf file and replace the URL with your URL. Copy the Kiosk exe file and the URL.inf file to the /Windows folder.
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Q: Why can't the MT9 software detect my Xbus Master using the serial cable?

Xsens Motion Technologies - inertial measurement unit IMU, M...
First check if the Xbus Master is turned on (LED flashes). If the LED is solid the Xbus Master may be in Bluetooth mode. Restore to factory defaults to select serial cable mode. Check if the serial cable is correctly attached to the Xbus Master and the host. Use the twist-lock at the Xbus Master side to attach it properly. Make sure that the RS-232 (COM) port used by the Xbus Master is not used by other software installed on your computer, e.g. ActiveSync.
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What is ActiveSync?

m-Vision - Mobile Video Entertainment. Anytime, Anywhere.
ActiveSync allows the user to transfer information between the PC and Pocket PC device and synchronize important data such as email, contacts and calendar dates. To do this you require Microsoft® ActiveSync®, software for Microsoft Windows® Powered Pocket PCs and Smartphones.
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mail2web LIVE
ActiveSync is a software application that allows you to synchronize information between your mail2web LIVE account and your mobile device. ActiveSync is integrated into Exchange server 2003 and this provides you with the option of directly synchronizing information between your mobile device and your mail2web LIVE account. ActiveSync can be downloaded from Microsoft at http://www.microsoft.com/windowsmobile/activesync/default.mspx.
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Magellan Professional GPS
ActiveSync is no-charge share-ware program distributed from Micro-Soft. It can be readily download from Micro-Soft's web site. A recent Internet Search for ActiveSync returned this URL: www.microsoft.com/mobile/pocketpc/downloads/activesync35.asp
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PocketMap.com >> PocketMap Navigator >> FAQs
ActiveSync is software that allows you to transfer data from your computer to your Pocket PC. You need to download it and install it on your computer before you can install PocketMap Navigator to your Pocket PC.
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