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Frequently Asked Questions

Why am I having trouble with using NovaBACK with my external HP IDE drive?

NovaBACKUP - NovaBACK and NovaDISK Frequently Asked Question...
The external HP IDE drives need their own drivers to be loaded to operate properly. These drivers will enable the operating system to correctly identify the drive and the IDE/EIDE port it is using, thus enabling NovaBACK to work properly. These necessary drivers should have been provided with the drive or you'll need to contact HP for them.
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I'm having trouble using Chat, what do I do now?

Forum Frequently Asked Questions - Dell Community Forum
Blank frames, no applet appears, a large grey box (the applet background) remains but no chat window appears: You may not have the right version of Internet Explorer or Netscape, Java or JavaScript, or you may have disabled Java or JavaScript. Try enabling these features and/or upgrading your browser and/or Java versions. Connection refused" messages: Your company or ISP may have a firewall that limits the kinds of connections your computer can make to the outside world.
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What are the advantages of using a USB Flash Drive instead of an External Hard Drive?

Removable Media Recovery Frequently Asked Questions - FAQ
Don't expose your laptop to resonating noises, for example loud bass noise from speakers, heavy machinery.
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What are the advantages of having an external drive?

CD Ripping Toronto FAQs
external drive allows you to have your music stored without using up space on your internal drive. It also becomes a medium for storage independent of your computer that is portable. You can plug it to a different computer and have your music instantly available.
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I'm having trouble getting started using TextAloud. Is there a tutorial?

Text reading software FAQ - questions and answers about Text...
Here are some steps that can help explain how our text reader software interacts with the Windows clipboard and how to get started: On the right side of the screen, make sure "Watch clipboard" and "Prompt to copy from clipboard" are checked. Minimize TextAloud or close it to the system tray (just click on the "x" to close the Window) and then switch to your email program (or whatever). Use your mouse to highlight some text and hit Ctrl-C.
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How do I get NovaBACK to recognize my drive?

NovaBACKUP - NovaBACK and NovaDISK Frequently Asked Question...
Make sure that the software installed is the correct software for the drive. Many times, the customer's SCSI disk drive is not recognized because they have NovaBACK SCSI (for tape) installed, rather than NovaDISK. Make sure that your operating system is not loading any drivers for the tape drive. If such drivers are being loaded, remove them and reboot the system. See also question 33.
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Why am I having trouble running AppendPDF Pro using files located in a different directory or drive?

Appligent
Make sure all file and pathnames are correct. If you are working in one directory and AppendPDF Pro lives in another (or vice versa) you must account for that in your parameter file and command line. Note: Be aware that if even one path or file name is wrong in your parameter file the entire append will fail, not just ignore the bad file or pathname.
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Can I use WinRescue to backup my IDE hard drive to an external FireWire hard drive?

winrescue 95/98/me Faq
WinRescue will back up to an external harddrive as long as it is listed in Windows Explorer as a regular harddrive. WinRescue backs up files and not a harddrive image. So, the harddrive's boot information is not backed up. Making a Boot Disk in WinRescue (95/98/ME) will save the boot information on a diskette.
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I'm having trouble using the Add To Kaboodle buttons with third-party applications. Can you help?

Frequently Asked Questions
Often times, third party security software will affect Kaboodle from working properly. In order to use Kaboodle properly, add www.kaboodle.com to your trusted or approved sites list, and make sure you allow cookies to be set for www.kaboodle.com. If you cannot get the software to work, please use our feedback form and provide us with details of the software you're running (operating system, application, application version number) and we will investivate the issue.
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I am having trouble using a part of the site, what should I do?

GMAT Prep | Bell Curves - GMAT Frequently Asked Questions
If you are having trouble with a section of the site, please let us know right away and we will do our best to get the problem resolved for you. You can contact us through the Live Help option, or by e-mailing us at support@bellcurves.com .
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I am having trouble using this website. What should I do?

Frequently Asked Questions | Katrina’s Jewish Voices
If you experience problems using the contribution form or the map browser on this website please consider upgrading to the latest web browser. This website is best viewed at 1024 x 768 or higher screen resolution using Mozilla Firefox 1.0+ or Internet Explorer 6.0+ web browsers. This website works best with JavaScript enabled. To give you some ideas of what kinds of stories we are collecting, look at StoryStarters: 20 Questions to Ask for Katrina's Jewish Voices. Yes! We want to hear from you.
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The April 16 Archive
If for any reason you are unable to contribute a story, image, or other file, please email your contribution, your name, and any further information you feel is helpful to admin@april16archive.org. Please! We want to hear from you. Your experiences need not have been at Virginia Tech. They can be short or much longer personal reflections on the tragedies, or words of support for those directly affected.
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I backup to an external hard drive. How do I format the drive?

ChronoSync | Index of Frequently Asked ChronoSync Questions ...
Most external drives you purchase are formatted for PCs. If you are only going to use it with your Mac then you should reformat the drive by using "Mac OS Extended (Journaled)". If you are gong to use it with your Mac and a PC then use "MS-DOS file system" format. To format or reformat a drive you will have to erase it. So before you erase the drive, copy your files to another drive.
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I am having trouble registering my program. What can I do?

Chessmaster 8000 - FAQ's
Perhaps you're right, but there is a trick to those personalities that allows them to play "instantly" (and for some of them to still play very well). It's up to you to figure it out.... These other personalities that "appear" to not respond WILL respond if you wait long enough. The technical reason for the long wait (usually most noticeable at the very beginning of the game) is that these personalities do not have access to any opening book, as per their design.
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I am having trouble making my payments. What should I do?

Frequently Asked Questions
If you are unable to make a payment when it is due, you should contact the Bursar's Loan Collection Desk at (626) 395-6752. This contact is especially important because our office is required to report all the loans to credit bureaus. If special circumstances exist, the Collection Desk should be notified before your loan becomes delinquent so that corrective action can be initiated.
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Having trouble getting what I purchased?

Frequently Asked Questions (FAQ)
The following only applies to customers who have purchased one of our products. We now have a new system which allows our customers to see all the products they have purchased from us. You may access this system at following web page: the above web page, you can log into your account to see your purchases, then refund, download again the full version, or upgrade to newer versions and/or more expensive versions (Pro or Webmaster).
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I am having trouble logging on to the system. What should I do?

FAQ
Make sure you are on the "campus user" web site and not the "applicant" web site. Make sure you are using your correct UIN and correct password. Remember that the password is case-sensitive. If you do not know or have forgotten your UIN please contact your department ES Liaison or department business administrator for assistance or visit the HR Connect web site.
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Can SpinRite low-level format my IDE, EIDE, or SCSI drive?

GRC | SpinRite 6.0 FAQ - Frequently Asked Questions
No software of any sort can truly low-level format today's modern drives. The ability to low-level format hard drives was lost back in the early 1990's when disc surfaces began incorporating factory written "embedded servo data". If you have a very old drive that can truly be low-level reformatted, SpinRite v5.0 will do that for you (which all v6.0 owners are welcome to download and run anytime).
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Why am I having trouble using my credit card?

All Harness Racing | FAQs
If you are having trouble making a deposit online using your credit card, simply call us at 1-877-BET-WITH-ME . Many banks refuse to allow charges to online gaming entities due to the higher than average rate of fraud. As part of the worlds largest online gaming company, AllHarnessRacing has a AAA credit rating and is able to process and approve most credit card transactions. By calling us, we will be able to process your card over the phone.
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I'm having trouble using unzip to extract the components of dt-code.zip. What can I do?

CS 527A Frequently Asked Questions (FAQs)
This seems to only be a problem in windows. So if you can unzip it in unix that you should not have any problems. However, if you can only work in windows, here are links to the individual components. For Parts I and II you only need is dt (the executable), play-tennis.ssv, and vote.ssv. Where do I submit my homework (if I didn't submit it in class)? Submit the homework in Dr. S. Goldman's mail box in Bryan 509 (the CS office).
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I am having trouble using Web Update. What can I do?

Software FAQs - Version 1 for Windows
If you are running Microsoft’s Windows Vista, you will need to run Patent Pending Now! as an administrator in order to update the software -- even if you're already logged in as one. For details, see our online instructions at http://www.nolo.com/VistaAdmin-PatentPending.pdf. If you use a firewall & security application and receive warnings, you'll need to "allow" or add "f1.nolo.com" to the "trusted site" list. If you still are unable to complete the update after adding f1.nolo.
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Why am I having trouble using my computer's SCSI interface?

RSD's Frequently Asked Questions - Theatre Sound Design & Sh...
one time, any SCSI interface could talk to any SCSI device but now there are two basic types of SCSI interfaces: high performance and utility - and they can't be categorized on the basis of cost. Low cost high performance adapters have fewer features while higher cost interfaces can be utility devices with lots of features.
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Can I back up to an external drive?

EarthLink® WebLife
No. WebLife Backup is used to back up files to your WebLife online storage place, allowing you convenient access to the files anywhere with an Internet Connection.
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