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Frequently Asked Questions

What the difference between R-Studio and R-Undelete?

R-TT - FAQ
R-Undelete is a light version of R-Studio. It recovers files only on local logical disks visible by host OS. It usually suffices when files or folders are simply deleted. However if you are to recover files from deleted or damaged partitions, from damaged RAIDs, or from remote computers through network, you need one of R-Studio version.
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My MBR is damaged. Can R-Studio restore it?

R-TT - FAQ
R-Studio recovers lost files from deleted or damaged partitions to another location. For safety reasons it does not even try to recover partitions in the wrong locations.
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From which drives will R-Studio family utilities recover files?

R-TT - FAQ
Under Windows NT, Windows 2000, or Windows XP operating systems R-Studio will recover files from all physical and logical drives, which are visible by OS. Under Windows 95, Windows 98 or Windows ME R-Studio will recover files from all logical drives visible by OS and from all physical drives, which are correctly accessible by Windows protected mode I/O subsystem.
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How can I use the network features of R-Studio Network Edition?

R-TT - FAQ
In order to recover files on remote computers, the special service program R-Studio Agent should be installed on that computer. You may also use R-Studio Agent Emergency which boots from a single floppy and provides the same functions. These programs gives access to disks on remote computers therefore all network transfers are encrypted with strong crypto algorithms using a password supplied by the administrator. To access drives on a remote computer choose 'Connect to remote..
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Where can R-Studio family utilities save recovered files?

R-TT - FAQ
On to any device that is accessable by your operating system. Files may also be recovered to network share specified by UNC path (such as \\myserver\myshare). You may select the recovery path from a standard Windows directory dialog or enter it manually. Please note, the file system of the drive, which is used for saving recovered files may limit recovery of NTFS files extended information (see Q6 for details).
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Is it safe to use R-Studio? Can it destroy data on disk?

R-TT - FAQ
R-Studio may write to disk only from hex editor (with enabled write) or when it is explicitly directed to save files on this disk. Therefore, you should be very carefully using hex editor. In all other modes and actions, R-Studio performs a read-only and never modifies data on partitions and drives directly. Open partition, which contains your files or explore all of them if you are not sure about choice of correct partition.
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I see the new version of R-Studio on your site. Can I update my version?

R-TT - FAQ
In accordance with our sales policy , we guarantee customer support service within one year from the date of purchase. The services include technical support, customer support and all updates and new releases for purchased product during that term. When 1-year support service expires, customer needs to renew that support at a discounted price to continue receiving support services. The renewal support purchase extends customer support by 1-year from the date of its expiration.
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Will R-Studio family utilities recover long file names? Will it recover localized names?

R-TT - FAQ
On Windows NT, Windows 2000, or Windows XP operating systems R-Studio will recover files with file names to 32000 characters and restore original file names in any national encoding. Under Windows 95, Windows 98, or Windows ME there is a 255 characters limit for size of full path for recovered files. Encoding of a file name is limited by the language currently set in Windows.
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Which NTFS file extended information can R-Studio restore? Is there any restriction or guidelines?

R-TT - FAQ
R-Studio supports recovering of compressed files, alternative data streams, encrypted files, file security and extended file attributes. If the OS that is running R-Studio and the drive to which you are saving files support particular extended information, then they are recovered to their original state, which includes extended information inside the file.
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How can I recover my Linux Ext2 partition if R-Studio works only under the Windows operating system?

R-TT - FAQ
You need to attach your Linux drive to another computer which can boot from Windows, and then restore the files on that computer using R-Studio. No matter how that system recognizes your drive, R-Studio should access it. You may also run R-Studio Agent Emergency which boots up from the single floppy and allows R-Studio to access data on that computer over the network.
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Can I undelete something?

NSIT Support - WebShare FAQ
When you delete a file, WebShare doesn't immediate delete it, but instead moves it into your Trash folder. If you delete a file by accident, you can move or copy the file out of your trash to recover it. See the Recovering a Deleted File procedure for instructions.
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What is the difference between DVD+R and DVD-R?

SpinSmart Software | Frequently Asked Questions
DVD+R is a newer format that offers special features for those recording movies. DVD-R is still used, and some drives will be able to read both formats. Most Macintosh DVD drives only support DVD-R media. Check with your drive manufacturer to see which types of discs will work in your drive. You can also visit DVDRhelp.com to check compatibility, or read more technical information about the format differences at DVDRhelp.com. All our discs are recorded using DVD-R media. [top]
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All Media Outlet -- FAQ
DVD+R and DVD-R are with different technology and they are formatted differently. Before you purchase the media, make sure you know which format of the media your DVD writer supports.
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cd replication,dvd replication,cd packaging,dvd packaging in...
Much like the VHS vs Betamax battle of the 1980??s, DVD-R and DVD+R are simply two different technologies that both use different formats. No single company owns the rights to DVD??s, and therefore both formats are backed by different parties within the market that may have some interest in seeing their chosen format succeed. A DVD+R will allow multiple recording layers, whereas a DVD-R will only allow one single layer.
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What is the difference between the trial version and the unlimited version of Smart Undelete?

Smart Undelete FAQ.
Using the trial version, you cannot save the retrieved files. You may only preview them and temporarily save the files you need to a Smart Undelete Image File. Later, you may recover the files from the image file directly instead of from the original disk, which may be overwritten by further system operation.
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What is the difference between CD-R & CD-RW ?

Compact Disc Creation: CD Creation FAQs, UWEC
CD-R stands for Compact Disc-Recordable and can be recorded only once. You may continue to add files until the CD is full as long as the disc is not closed (write-protected). You cannot delete, rename, rearrange, or alter the files or file structure on the CD after recording. CD-RW stands for Compact Disc-Rewritable. It allows you to record the disc and then erase the entire disc and start over. You cannot select certain files to delete; you must erase the entire disc.
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How do I Undelete a Message?

OpenBand - Online Help
Click on the checkbox located to the left of the message you wish to recover. A checkmark will appear in the checkbox, indicating that the message has been selected. To select more than one message to be recovered, click on the checkbox beside each message. Click the dropdown menu marked Move to Folder and select the folder where you wish to store the recovered messages (typically Inbox, but you may move these messages to any folder).
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CSUB RunnerMail: FAQ
Once you have deleted mail from the Inbox, Sent, or personal folders, it is moved to the Trash folder. Mail can be retrieved from the Trash folder. When you have deleted the mail in the Trash folder, your mail can not be retrieved. If you're not logged into your personal email account such as RunnerMail (or any other personal email account) you will need to include at least your email address if you are expecting a response.
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How do I undelete items?

FAQ's - GroupWise
Click on your trash folder (in the left pane), highlight the item(s) you wish to undelete, and click the undelete button.
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How can I undelete a file?

OpenVMS FAQ -&- page 13
OpenVMS doesn't have an "undelete" function. However, if you are quick to write-protect the disk or if you can guarantee that no new files get created or existing files extended, your data is still on the disk and it may be possible to retrieve it. The FLORIAN tool available from various websites can potentially recover the file, see question Section 13.1 for pointers. Other alternatives here include the DFU tool, available on the OpenVMS Freeware CD-ROM distribution.
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How Can I Undelete Files?

File Systems, Disks, and Drives
In general, this is very hard to do on unices because of their multitasking nature. Undelete functionality for the ext2fs file system is being worked on, but don't hold your breath. There are a number of packages available which instead provide new commands for deleting and copying which move deleted files into a 'wastebasket' directory. The files can be recovered until cleaned out automatically by background processing.
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Can I undelete messages?

ANP Technology Client Services
You can undelete messages any time up until you click on the Empty Trash or Purge Deleted buttons, or until any automated emptying of the trash occurs if you have set up such an option. To undelete messages (marked as deleted) from the inbox listing, check the checkbox to the left of the messages you wish to keep, then press the Undelete link at the top or bottom left of the page.
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Orbit Technology - FAQ - Web Hosting WebMail
You can undelete messages any time up until you click on the Purge Deleted buttons, or until any automated emptying of the trash occurs if you have set up such an option. To undelete messages (marked as deleted) from the inbox listing, check the checkbox to the left of the messages you wish to keep, then press the Undelete link at the top or bottom left of the page.
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CAPmail.info - Premium WebBased E-mail Service
In the "Trash Can" message list right-click the message (this opens the context menu) and click on "Move". Then choose destination folder. Or select the message (checkbox on the right side) and click on "Move Messages" in the "Actions to perform" dropdown menu below the message list. Again choose destination folder. Context and dropdown menus work for both single and multiple messages. Just select all messages you want to undelete.
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Managing Messages
Messages can be undeleted as long as it has not been permanently deleted, that is, deleted from the Trash folder.
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Is there an undelete function?

NetZerver - NAS Storage Solutions
No. Once data is deleted is it not recoverable. We recommend that you make use of the backup functionality within the FileZerver.
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How do I undelete a record?

NetResults ProblemTracker FAQ for Web-based bug tracking, ch...
If you know the PRN of the record, you can just press the Edit button in the Button Bar and enter the PRN, then change the "Deleted" field at the bottom of the form to the value "No". If you do not know the PRN, you can use Microsoft Access to directly view the problem database to find the desired PRN, and then follow the same procedure. ProblemTracker allows you to define State Groups (in version 3.6.1 and earlier, these were called "Query Groups").
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