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Frequently Asked Questions

Why can't I use my Macintosh Computer?

Frequently Asked Fitness Altantic Questions
The videos are encoded using the Microsoft Windows Media 9 codec to ensure the maximum possible video quality. In order to offer you a broad selection of full-length music videos on-demand and free of charge we use Windows Digital Rights Management (DRM) to protect the videos from unauthorized re-distribution. Unfortunately, Microsoft's Windows Media Player Plug-in for Macintosh does not currently support DRM. When DRM support becomes available for Macintosh, we will work to support Macintosh.
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Why can't I use the Whiteboard on the Macintosh?

Shasta College Online
The Whiteboard does not work on Macintosh running Netscape 4 or higher. This is due to the Java Virtual Machine that is shipped with Netscape for Macintosh. Use Internet Explorer if your class requires use of the Whiteboard.
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Why can't I use Netscape 7.0 on my Macintosh?

MUSC Calendar
Because Sun no longer supports this platform's Netscape browser. Please use Mozilla for the Macintosh platform.
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Why can't I use MTV Overdrive on my Macintosh Computer?

MTV Overdrive - FAQ
The videos on MTV Overdrive are encoded using the Microsoft Windows Media 9 codec to ensure the maximum possible video quality. In order to offer you a broad selection of full-length music videos on-demand and free of charge, MTV Overdrive uses Windows Digital Rights Management (DRM) to protect the videos from unauthorized re-distribution. Unfortunately, Microsoft's Windows Media Player Plug-in for Macintosh does not currently support DRM.
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What version of MRJ should I use on my Macintosh?

Frequently Asked Questions (FAQ)
Classic Mac OS only Creator supports MRJ version 2.1 or higher. Version 2.2 is recommended and is available from Apple Computer here. Our installer checks for a supported version of MRJ during the install process. If you do not have a supported version, it will prompt you to install MRJ before installing Stagecast Creator.
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Are there any issues if I use a Macintosh (Apple) computer?

MARVEL!: Maine's Virtual Library: Frequently Asked Questions
Macintosh (Apple) users may get error messages like 'Authentication failed due to insufficient credentials' when accessing an EBSCO database with a non-compatible browser. Use the text-only version of EBSCOhost that is listed on the main list of databases in Maine InfoNet. Try a different browser: Internet Explorer, Netscape, Mozilla, Safari (Mac only), Opera, etc. Also, Mac users may experience difficulty opening PDFs automatically. The PDF file appears in .
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Can I use Gradekeeper on both my Macintosh and my Windows computer?

Frequently Asked Questions
Gradekeeper is available for both Windows and Macintosh and classes created on one platform can be opened on the other. The Mac OS X version of Gradekeeper can open any class that has the .grk file extension by choosing Open from the File menu. For Mac OS X, you can use Get Info in the File menu to specify that Gradekeeper should open all files with the .grk file extension. When you create classes on a Macintosh, always add the .grk file extension.
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I use a Macintosh. Can I use power management?

TCI Powermanagement
OS 7.5 (and later) systems have two monitor energy-related control panels. Energy Saver 1.0 places an external ENERGY STAR-compliant monitor into sleep mode. The screen control panel can place an internal monitor into sleep mode. The user should check operating instructions for lists of compatible monitors.
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Why can't Apple Macintosh users use Banner?

IT Responds - Metro State
All of the Banner features accessible by means of a Web browser are available to Apple users. However, native Banner Forms are run with software licensed to MSCD by the Oracle Corporation. The last version of Oracle software supporting Apple computers was version 1.2. The Banner release used at MSCD requires version 6.
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Q10: Why can't I use SquirrelMail with Internet Explorer on my Macintosh computer?

Some Apple Mac users have found that they get a message like 'Security Failure. Data Decryption error' when they try to use SquirrelMail with Internet Explorer. The problem is caused by incompatibilities between Internet Explorer and the security certificate on our Web server. As Microsoft no longer supports Internet Explorer for Macs, you may need to run a different browser (eg Firefox) in order to use SquirrelMail.
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I can't use Netscape on my Macintosh to view the videos. What's wrong?

StudStream - Gay chubby, bear, and daddy video streaming.
The embedded Media Player is not supported on any version of Netscape for the Macintosh. Please use Internet Explorer instead.
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Can I use your CD ROMs on my Macintosh or PC computer?

Sound Ideas - Frequently Asked Questions
Sound Ideas produces several Podcasting & Web Development Products. All wav files on these products can be accessed from both PC and Mac platforms. Mac users can easily access the wav files (for use with software applications like Macromedia Flash), through use of QuickTime 4 (installed with current Macintosh operating systems), or by using an audio editing package like Sound Forge (available from http://www.sonicfoundry.com).
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I am using a Macintosh computer with OS 9, which client do I use?

VPN-FAQ
VPN network support is only available from Academic Computing for the Macintosh OSX operating system. We recommend upgrading to OSX if you wish to use VPN. Faculty, Academic Staff and Students: Contact the Help Desk, 204 Stokes, 610-896-1480, or your computing support liaison. The Help Desk is open Monday 9:00 AM - 9:00 PM; Tuesday - Friday 9:00 AM - 9:00 PM.
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Can I use Macintosh?

Email Broadcast Software FAQs
Yes! Aestiva Broadcast is 100% Web-based, so you can use any computer hooked up to the Web. And your site can be hosted on any of more than a dozen different platforms Aestiva supports including Mac OS X.
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What if I use a Macintosh computer?

QPresenter - Frequently asked Questions
PowerPoint slides that have been created or modified on a Macintosh computer can appear to have text that overflows text boxes or layouts that are incorrect when viewed on a PC. This problem can be caused when the Macintosh fonts used to create the slides don’t have a direct equivalent on the PC. To avoid these problems it is advisable to use only those fonts that ship as a default with Windows systems, such as Arial, Times Roman etc.
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Continuing Education
We do not recommend using a Macintosh computer. However, some users have been able to successfully complete online seminars using Macintosh computers. You will still need Windows Media Player and Adobe Reader software installed on your computer.
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Aestiva Expenses - Expense Sheet Software for Windows, Linux...
Yes! Aestiva Expense Sheet is 100% Web-based, so you can use any computer hooked up to the intranet. And the system can be hosted on a dozen different kinds of platforms including Mac OS X.
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ePete FAQs
Yes, but it must have OS X. OSX has java preinstalled so you will not need to download it. On a personal note all ePete development has been done on Macintosh systems and they are the preferred system in the Egoscue facilities. However ePete will run exactly the same on either computer system. Back to Top
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LiveHelp Chat Software FAQs
Yes! Aestiva LiveHelp is 100% web-based, so you can use any computer hooked up to the web. And your site can be hosted on any of more than a dozen different platforms Aestiva supports including Mac OS X.
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User Guide & FAQs
A6. We apologise for any inconvenience caused, however a Macintosh computer is currently not supported on the EASY website.
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Johnson School at Cornell University - Technology Services -...
While a Macintosh may work in many situations, we do not test the platform after changes are made in the environment and we do not look for Macintosh capable software when course software is required.
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PO - FAQs
Yes! Aestiva Power Office is 100% Web-based, so you can use any computer hooked up to the intranet. And the system can be hosted on a dozen different kinds of platforms including Mac OS X.
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I use a Macintosh computer. Can I use the iScribe system?

iScribe FAQs : Hardware
A number of iScribe customers have reported they are using the iScribe system using Virtual PC emulation software and Palm Desktop for Windows. If you are interested in using the iScribe system via a PC emulation program (so that you can download the software and sync regularly with the iScribe server), please email us at service@iscribe.com and we can provide you with the details of using the iScribe system in this manner.
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Will I be able to use the Chemistry plug-in with my Macintosh?

Web of Science - Thomson Scientific
The chemistry plug-in is compatible with versions of Mac 9.0 and earlier. It is not compatible with OSX. You will have to run the program in classic mode in order to draw structures. We do not recommend using Netscape 6.0 or Netscape 6.1 with the plug-in, as there have been frequent problems with this browser.
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Can I use the Amazon Unbox service on my Macintosh or iPod?

Amazon.com: Help > Digital Downloads Help > Amazon Unbox Vid...
Unfortunately, Amazon Unbox videos and the Amazon Unbox video player are not compatible with Apple/MacIntosh hardware and computer systems. You can however order Unbox videos from your Apple computer and use the RemoteLoad feature to download your video to a compatible computer or TiVo DVR. For information about using Amazon Unbox on TiVo, please visit our Amazon Unbox on TiVo Frequently Asked Questions Help page.
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