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Frequently Asked Questions

What about SPAM Filtering and Mail Services?

Virtuoso FAQs
Virtuoso enables you to combine the functionality of a mail system and database so that you can custom develop spam filters or customize Virtuoso (via its server extensions kit) to work with 3rd party Spam filter tools. Virtuoso can enable Spam filtering to occur immediately after mails are deposited in your mailbox, and prior to POP3 mail retrieval.
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How do I set up spam filtering?

TNS: FAQs
In many cases, you can configure your e-mail client to filter spam based on the subject line of the e-mail message. Messages that the mail server considered to be spam will be marked {SPAM} in the subject line. For assistance, contact the desktop support staff in your department or the TNS Help Desk at 4-5261. If you read e-mail on rohan.sdsu.edu, see configuration details at http://www-rohan.sdsu.edu/help/spam.
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How do I enable both spam filtering and mail forwarding?

Support: Web&Domain: FAQ
If a mail name is set up for forwarding it cannot also be set up for spam or virus filtering, as the alias will not even appear in the list of configurable aliases.
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Can a mail client add the address of a spam sender to the Spam Filtering blacklist?

Frequently Asked Questions
I keep receiving the same messages from my ISP and the Event log shows it being repeatedly sent and received
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myDurango.net
We do some filtering of e-mail, and our methods will change from time to time as we adjust to the new types of spam and viruses out there. Our goal is to weed out the worst of it while allowing legitimate mail to get through. It is not likely that we will be able to keep all unwanted mail from reaching you, so please be careful when opening unsolicited e-mail. You can minimize spam by only giving your e-mail address to trusted friends and businesses.
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Is spam (Junk Mail) filtering enabled by default?

OpenBand - Online Help
No, in order to keep the user experience with OpenBand's e-mail platform and to prevent any message loss, spam filtering is not automatically enabled. However, customers are encouraged to login to the Web-Mail interface to review information about e-mail platform features and functionality, and to enable spam filtering for their respective accounts. (See the following FAQ for more information.)
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How do I minimize filtering mail that is not Spam (false positives)?

Process Software - PMDF Technical Support - FAQs
It is advisable to review the filtering mechanisms to make sure that you only trap mail that is considered Spam. One way to avoid discarding legitimate mail accidentally is to specify that mail always be delivered from certain domains or e-mail addresses, such as, bigboss@homeoffice.com.
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Notice - If you use e-mail "SPAM" filtering?

Personal Wish list / Gift Registry Service - FAQ (Frequently...
We use your email only to send registration and wish confirmations and periodically for the benefit of your family and friends, we will send you a link back to your WishCentral list to remind you to keep wishes updated for events such as your birthday. add "support@wishcentral.com" to your list of acceptable emails or if that is not available, you can accept all emails from "wishcentral.com".
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Is anything going to be done to improve spam filtering for Blackberry services?

IET : FAQ
How these anti-spam enhancements will affect how much spam is delivered to Blackberry devices depends upon how messages are routed to the device. For additional information, contact the service provider.
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How do 123mail's Spam filtering and Virus blocking services work?

mail.net: Reliable email solutions - FAQs
After 123mail sets up a customer, the customer simply points the MX portion of their DNS record at 123mail's servers. The setup process is very easy and quick. From then on, 123mail delivers mail back to the customers mail server in real time after the email has been filtered for spam and viruses.
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How should I start filtering the mail?

E-mail servers and filters Tech Support
There are three main filters in XWall. You should start with spam and block filters. The 3rd filter is the Bayes filter. It learns from the other 2 filters. So, before you start the Bayes filter in learn mode, you should have the other 2 filters working well. For more info about the function of these filters, look at the online manual. If you would like to see an example configuration, we have a page showing you how the EmailProfessor configures the filters for local clients.
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I suspect the spam filtering software is blocking my legitimate mail. What can I do?

Proofpoint Spam Filtering FAQs — Help - Office of Info...
OIS's anti-spam solution (Proofpoint) is effective, but not perfect. We have seen a small number of instances where a legitimate message receives a spam score high enough to be quarantined or deleted (depending on your policy). If you believe that you are not receiving messages that you should, you have several options available to you. For more information, see the Spam Filtering with Proofpoint documentation.
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How do I enable spam filtering?

OpenBand - Online Help
Connect to Web-Mail interface via http://webmail.smartneighborhood.net or http://webmail.glassmile.net, or from OpenBand Online Customer Care Account at: https://support.openband.net Then click on the "Options" link located in the vertical navigation panel on the left side of the page. Deliver Spam to Junk Folder (Spam gets deleted after 7 days): Spam emails will be delivered to "Junk E-mail" folder. Please note that wanted messages are occasionally identified as junk mail.
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Do you provide spam filtering?

Email FAQ
Yes. Hostway's CleanMail and CleanMail Plus provide spam and virus filtering that helps keep your email spam- and virus-free. All incoming email messages are automatically scanned to detect for viruses and to determine if the message meets specially defined "spam criteria.
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Domain Names FAQ
Yes we do! Amerisync uses a software called "spam assassin" this can be configured from the mail button on your account home page.
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Welcome To ParsStarWeb.com, FAQ
We do provide an extensive email Spam filtering system. This is a free service as Pars Star takes a very active roll in the battle against unsolicited email and Spam.
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What are heuristic processes for spam filtering?

GROUP Technologies AG
The term heuristics is often used for simple text recognition methods, such as weighted dictionaries. Newer products utilize additional text recognition and analysis processes based on a range of mathematical and statistical methods or similarity analyses. Often, methods developed in the 1970s, such as Naive Baysian, are used. iQ.Suite uses the modern Support Vector Machine (SVM) method.
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Do you offer virus/spam filtering?

Happy Thoughts : Frequently Asked Questions.
Yes. We scan all inbound email for viruses using ClamAV. We also carry out some basic spam filtering using the SBL and XBL lists provided by spamhaus.org. More information about our hosting accounts can be found on the 'standard features' page.
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How do I enable MailSanctity spam filtering?

MailSanctity Spam Filter - FAQ
Click on the "Configure" toolbar button or Right click on the MailSanctity system tray icon and select "Configure MailSanctity".
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How do I use the Spam filtering service?

Business Broadband
Login to your Web Mail account, then click on "preferences" then "Secure Mail". You will automatically default to "low" protection. You will notice a new Spam folder when you log into Web Mail (this will not appear if you are using POP3 mail) - if "medium" protection is chosen, all filtered mail will be sent here.
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How does spam filtering work?

VUmailguard FAQ @ ITS: Information Technology Services - Van...
Proofpoint MLX technology examines over 50,000 mail attributes to assign a numeric probability that a particular piece of email is spam. It also includes machine learning algorithms that predict new spam mutations, and is constantly updated to keep up with the ever-changing methods of spammers.
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Do you provide any sort of SPAM filtering?

FAQ
Yes. WiSite uses Postini to filter spam and check for viruses for customers that use our e-mail hosting services. Postini is a world leader in providing an effective spam and virus filtering service. The services intercepts attacks send via your e-mail before it reaches your e-mail inbox. Does WiSite use a modem? No, our communication electronics are contained within the WiSite subscriber radio unit mounted outdoors on your building.
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Do you have any type of spam filtering?

Hosting Solutions - Mail, Web Site, Control Panels
Lanlogic has tested a number of anti-spam applications and had agreed with the experts that Postini is the best product available. Each user has a dedicated web interface and can set their own white and black lists as well as being able to view messages that have been tagged as spam. Under the Services tab, select Internet E-mail and click Properties. If Internet E-mail is not an option, click Add, click Internet E-mail, click OK. In the Incoming mail (POP3) field, type in your POP3 server name.
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What is Email Spam Filtering?

Elephants Web Design :::::::: Frequently Asked Questions - F...
Spam Filtering allows you to filter out unwanted or unsolicited emails from your inbox. We offer the industry's most advanced spam filtering solution, shown to catch up to 99% of unwanted email. Used by various Enterprise organisations worldwide, as well as the US Military, our Spam Filtering product is the best way to keep your mailbox free from junk mail. Once you have installed Spam Filtering, you can elect to have such emails highlighted as spam in your inbox or deleted.
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