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Frequently Asked Questions

Why can't I hear/view the audio and/or video clips on this site?

David Strathairn Online ¢ www.david-strathairn.com
Chances are you do not have the media software required to hear/view the files. The media clips on this site require the latest versions of RealPlayer, Quicktime, and Windows Media. You can download these versions for free by clicking on the links. If you are still having problems, then it most likely has something to do with your software, connection speed, or internet setup.
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Why can't I view video/hear sound clips on your site?

Frequently Asked Questions
You probably don't have the proper software installed on your computer. Most of what you might need is free to download. Please go HERE for links to sites from which you can get what you need.. You're asking for a credit card as security, but we're going to pay by check, in full, day of the party. I'm not comfortable giving out my credit card to strangers. Ahhhh...so you don't trust me, but you want me to trust you? As an agent, I guarantee my performers payment.
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Why can't hear the audio clips you have on your site?

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Audio requires a few things: Once you are sure you have a sound card or audio player as part of your computer software, make sure your "browser" *preferences* are set to hear a variety of audio formats. *Preferences* for your browser can be found in the tool bar at the top of your browser when opened. (e.g., On my Netscape browser, preferences are found under "EDIT".) The audio found on my site is in different formats: MWP, streaming, au, Realaudio, wav and midi.
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I can't hear any of the audio clips. What should I do?

Miller Heiman's Online Learning Guide: Frequently Asked Ques...
First, check your computer for a sound card. If you do not have one installed, you will not be able to use the audio feature of the program. If you are not sure if you have a sound card, your technolgy support group should be able to assist you. If you are sure you have a sound card, check to make sure your speakers are on and that the volume is up loud enough to hear. Alternatively, if you are using headphones, make sure that they are plugged in all the way into the correct place.
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How do I view video and listen to audio clips on your site?

Pediatrics in Practice
The video and audio on Pediatrics in Practice takes advantage of the features of Flash from Macromedia. You will need this application installed on your computer to access these files. If you are having difficulty using these multimedia clips, download the free, latest version of Flash. The interactive lessons on Pediatrics in Practice require the use of pop-ups. If you have pop-ups blocked on your computer, please enable them for this website.
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Why can't I view the video clips?

Derm101.com | Help
You probably don't have a video card, either in your computer or your monitor. You will also need to download the Flash 7.0 player in order to view the videos.
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I can't view the preview clips or any video streams on the site. What's wrong?

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StudStream required special software and browser configuration to view video streams over the Internet. Please visit the System Requirements page to find out what the minimum requirements to use StudStream are. Also make sure to run the wizard to check your system for compatibility, before you purchase any movie packages. Please note that StudStream requires as a minimum a good 56k modem connection with an actual connection rate of approximately 50kbps.
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Why can I hear audio, but can't see any video?

BxVideo - Content Showcase
Adequate Bandwidth for streaming both Video and Audio, may not be available through your internet connection. Window Media players often drop the Video frames and play just the Audio in cases where bandwidth is not enough for transmitting both Audio and Video.
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Why can I see video, but I can't hear audio?

DivX Reaper
Is the volume turned up? Make sure you have the correct audio codecs installed and that your sound card supports the audio format.
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HOW DO I USE AUDIO AND VIDEO CLIPS ON YOUR SITE?

ESPN.com: SITETOOLS - Technical FAQ
To listen to RealAudio or view RealVideo, you'll need the latest version of the RealPlayer. With the RealPlayer you'll have access to hundreds of hours of ESPN audio and video. The latest Real Player can be downloaded free from Real.com: The Windows Media Player allows you to play Windows Media, .avi video, and .wav sound files. These formats are used for much of ESPN's audio and video programming. The latest Windows Media Player can be downloaded free from Microsoft.
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Why can't I hear the audio or see the video?

Entertainment booking Frequently Asked Questions
If you're experiencing difficulties with the audio or video clips, you may need to install the latest Flash Player update.
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I can't see video or hear audio in the Editor?

FlashVlog FAQ
Click the 'settings' tab on the record screen to gain access to the buttons that open the video or audio settings panel. For video settings, choose your camera from the list (you may also have to click on the small video rectangle to make your image appear). Sometimes the camera can't be 'shared' between applications, shutdown any application that is or has been using the camera. For audio settings, choose your audio input and set the level.
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I can't hear any audio? What should I do? Is your site down?

ESL Listening Lab: Frequently Asked Questions
First, be sure you have a the appropriate media player installed on your computer. Often, visitors have no idea whether they have the software installed or not. Read about the Players here. Actually, you don't need the newest player of these software because I created the audio files to work on older players so more people (even those with older computers and slower Internet connections) could hear them. Next, be sure you have your computer speakers turned on.
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CAN I HAVE A WEB SITE DESIGNED WITH AUDIO OR VIDEO CLIPS?

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audio and video can both be implemented into your web site design. it can be done with quicktime, flash or windows media files embedded into the web page. we can discuss the various advantages of each and which might be best suited for your web site.
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Can I use audio or video clips from my web site?

Cyber City Internet Web Services - FAQ and rates
Certainly. A number of methods and options are available for various forms of multimedia, but you should know the limitations of each before proceeding. Call us for details.
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How do I create audio or video clips?

Classical Singer Community
Many, many programs are out there to create MP3 and video clips and each one is different. We recommend you find a program (many are free and may already be on your system) and review their "Help" section for directions. Windows Movie Maker - available at: http://www.microsoft.com and may already be installed on your computer under "Accessories".
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I'm on a 28.8 modem. Why can't I view the Flash Video clips?

Mr. Skin's FAQ's
You have no doubt already learned to be very patient but since our clips are very large, you will need to become extra patient! For a slow connection your best bet would be to download the clip you want to watch. Follow the directions in the lower right corner of the player window to download.
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Return to Topic Why Can't I View Video Clips?

Help: FAQ
Clip previews require QuickTime 5 or higher. You can download the free software at www.apple.com/quicktime/download.
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Why am I not able to hear the Webcast audio or to view the Webcast video?

SideNav
In order to hear a Webcast audio and view a Webcast video you need to have Microsoft Internet Explorer 4.0 or higher installed on your computer. Click here to download the latest version of Internet Explorer. This problem occurs when you do not have the latest codecs on your computer. Please download and install Windows Media Audio and Video 8.0 Codecs.
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I am able to view the video but I am not able to hear the audio. Why?

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If this icon does not appear, click the Start button, click Run, type sndvol32.exe, and then click OK. Make sure that your speakers or headphones are plugged in properly, have power, and are turned on. Some speakers require batteries. Check whether the version of Windows Media Player is above than 6.4.
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How do I view the video clips?

ProMusicNews.com - An Interactive Music Magazine
The video clips pop-up a window that automatically plays the video clip when the window opens. You can open this window simply by clicking on the Quicktime, Flash or Windows Media icons located throughout the site. In order to view a Quicktime video clip, Quicktime must be installed. There are rare occasions when video clips supplied to ProMusicNews are not Quicktime media, these are usually Flash media files or Windows Media files.
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Can I view the video clips online?

New Concept Mandarin - Frequently Asked Question
Yes. We are the first language center in the world to provide subscription-based video-on-demand learning content. This is designed to be an affordable and convenient alternative to purchasing the DVD discs. Please try our sample clips and subscribe to our video course online.
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I have followed the tutorials and have the proper port set, why can't I hear any audio?

Cakewalk - Frequently Asked Questions
Download and install the latest drivers for your sound card. These are usually available from the manufacturer's website. It could also be a conflict with the audio capabilities of your modem. You can disable the voice modem driver in Win 95’s Control Panel | Multimedia | Advanced | Audio Device | Properties | Settings. Click on "Do not use audio features of this device." Or, remove the device entirely.
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