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Frequently Asked Questions

How do I redeem my WorldPerks miles?

WorldPerks Visa Credit Card Features and FAQs Including Info...
Miles may be redeemed for award travel to more than 900 destinations worldwide on Northwest Airlines, SkyTeam Global Alliance Partners or other WorldPerks Airline Partners. Click here for information on redeeming your WorldPerks miles.
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How do I find out how many WorldPerks miles I have?

WorldPerks Visa Credit Card Features and FAQs Including Info...
Go to nwa.com® and click on the link for WorldPerks. Enter your WorldPerks number and PIN for secure access to your WorldPerks account information.
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How many WorldPerks miles do I need for travel?

WorldPerks award travel on Jetstar ranges from 15,000 to 20,000 WorldPerks miles. To find out details of WorldPerks miles needed for each destination, click here. Flights to/from Jakarta, Denpasar or Surabaya are operated by Valuair Ltd. WorldPerks members can also redeem award travel on these flights.
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When will the WorldPerks miles be deducted from my account?

WorldPerks miles will be deducted from your account once your Jetstar flights are confirmed and ticketed. The Northwest agent will make your bookings upon receipt of your request and if flights are available, the award ticket will immediately be issued and the WorldPerks miles deducted from your account.
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How do I redeem Miles?

HSBC's Mabuhay Miles Visa - Frequently Asked Questions
To redeem Miles, simply call (02) 85-800 or our domestic toll-free number at 1-800-1-888-8555 (for PLDT users).
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Butterfield Bank - AADVANTAGE
Reward travel can be booked on www.aa.com or by calling 293-1420. Full details will be provided on the American Airlines® web site and/or in AAdvantage® communication to members.
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Can someone else redeem my miles?

Aegean Airlines
MILES & BONUS program, offers you the opportunity to redeem miles from your personal account, in order to offer free tickets or free car rentals, to anyone you will suggest.
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Is there a limit to the number of WorldPerks miles I can earn using my WorldPerks Visa Card?

WorldPerks Visa Credit Card Features and FAQs Including Info...
No. There is no limit or "cap" to the number of WorldPerks miles you can earn with your WorldPerks Visa Card. For net purchases less than or equal to $10,000, earn 1 mile for every $1. For net purchases over $10,000 (Platinum Card only), earn 1 mile for every $2. Annual Award Level: If during the calendar year, net purchases exceed $50,000 (Platinum Card) or $80,000 (Signature Card), all miles the rest of the year are earned at the rate of 1 mile for every $2.
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How do I earn WorldPerks miles with my WorldPerks Visa Card?

WorldPerks Visa Credit Card Features and FAQs Including Info...
Use your WorldPerks Visa Card anywhere Visa is accepted worldwide. Earn WorldPerks miles for your everyday purchases such as changing the oil in your car, buying groceries, or paying your phone bill. The more you use your Card for your daily purchases, the more WorldPerks miles you will earn and the faster you will accumulate miles for award travel on Northwest Airlines and other qualified WorldPerks Airline Partners.
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If I lose my WorldPerks Visa Card and need to get a replacement, will my WorldPerks miles transfer?

WorldPerks Visa Credit Card Features and FAQs Including Info...
Yes, all miles accumulated with your lost WorldPerks Visa Card will transfer over to your new WorldPerks Visa Card upon activation. My question is not listed here and I want to learn more about the WorldPerks Visa Card or Northwest Airlines' WorldPerks Program
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If I return merchandise, will I lose WorldPerks miles?

WorldPerks Visa Credit Card Features and FAQs Including Info...
Yes. WorldPerks miles for a billing period are determined by adding all new Purchases recorded to your account during the billing period and subtracting any credits or adjustments recorded to your account during the billing period. If you return merchandise you purchased with your WorldPerks Visa Card, miles equal to the dollar value of the returned items will be deducted from the total miles earned on your WorldPerks Visa statement for that billing cycle.
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Can I earn WorldPerks miles on Jetstar travel?

No. You can not earn WorldPerks miles on Jetstar travel. WorldPerks members may only redeem WorldPerks miles for award travel on Jetstar flights.
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How do I redeem my AIR MILESĀ® reward miles?

FAQ
You can redeem for Non-travel Rewards (certificates, merchandise, gift cards) on airmiles.ca, by using the automated phone service, or on the phone with one of our Customer Care Specialists. Travel Rewards (Flights, Cars, Hotels and Package Vacations) must be redeemed on the Phone with a Travel or Vacation Sales Specialist.
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How can I redeem my saved Fun Miles?

FUNMILES.net / service center - faq!
You need a PIN to redeem your Fun Miles. The first time you redeem Fun Miles, the terminal will ask you to enter this four-digit code. You determine this code yourself. Make sure you use a code that you can easily remember, because this will remain your Fun Miles PIN.
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Can I redeem Miles for raffle online?

Skywards - Help Desk - Faqs - About Miles
Yes. You can login and find the form for redeeming Miles for raffle under Reward Forms in the Earn & Spend section of the site. You will have 90 days from the time you are informed about your win to request Skywards to issue the winning ticket.
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How can I redeem Aeroplan miles?

CIBC - Credit Cards - Points, Miles, Dollars and Earnings
To request reward travel, contact the Aeroplan Centre. A customer service agent will be glad to assist you. From within Canada, the Bahamas, Barbados, Bermuda, the Cayman Islands, Jamaica, Trinidad, and the United States, call 1-800-361-5373. For reward travel within Canada on Air Canada, Air Ontario, Air Nova or Air BD only, call 1-888-612-2474. In the Montreal area call (514) 395-0300. You can also book on-line through the Air Canada website www.aircanada.
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How soon can I redeem these miles?

Kingfisher Airlines ::
No you may redeem them right away, provided you have the required number of miles for the required redemptions The offer is a unique one time offer, Bonus Miles under this offer would be credited only once during the time frame
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How many miles do I need to redeem a flight?

Butterfield Bank - AADVANTAGE
You can travel from Bermuda to any city in North America for as little as 25,000 miles (off-peak dates). Further details are available at www.aa.com.
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Can I earn and redeem miles on other airlines?

Butterfield Bank - AADVANTAGE
Yes. You can earn miles each time you purchase eligible fare tickets and fly on American Airlines®, American Eagle®, AmericanConnection®, and members of the oneworld TM alliance. For complete details visit www.aa.com.
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Can I redeem my Enrich miles for an Award for someone else?

Malaysia Airlines - Frequently Asked Questions
Yes. As long as you have sufficient miles to redeem for an award you can request the Award to be in anyone?s name. Call or stop by any Malaysia Airlines ticket office to make the reservation.
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How do I redeem the miles I have earned?

Aegean Airlines
You may visit the section "REDEEMING MY MILES" at www.aegeanair.com and complete the relevant application. You will have to submit your membership number and your PIN in order to obtain access to the section. Alternatively you may contact Aegean Airlines Call Center at 801-11-20000 within Greece, at a local rate or +30 210-6261000 (from a mobile phone, or from abroad), and by stating your membership number claim your ticket or car rental reservation.
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Can I redeem my miles for cash?

Capital One Rewards Card Offer FAQ
Yes, you can redeem miles for cash back and get either a cheque or a credit to your account. To initiate cash back, you need a minimum of 10,000 miles, which equals $75.00.
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How do I redeem miles for award tickets?

KrisFlyer About Redeeming KrisFlyer Miles
When you redeem your KrisFlyer miles for award tickets online, you will enjoy a 15% discount on the usual number of miles required to any Singapore Airlines destination with electronic ticketing facilities.
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How do I redeem my EarlyReturns® miles for a reservation?

Online Redemptions FAQS - Frontier Airlines
To make a reservation using your EarlyReturns® miles, you need to login with your EarlyReturns® account number and password. Select "Redeem Miles" at the top right corner of the page and proceed with your reservation. You may choose Round Trip or One-Way redemptions.
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How long will it take for my Enrollment Bonus Miles to be credited to my WorldPerks account?

WorldPerks Visa Credit Card Features and FAQs Including Info...
One-Time Enrollment Bonus Miles will be awarded when the annual fee is paid or your new WorldPerks Visa Card is used for purchases, whichever occurs first. Please allow up to 8 weeks for the Enrollment Bonus Miles to appear on your WorldPerks Account Summary.
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Do I earn WorldPerks miles for balance transfers and cash advances?

WorldPerks Visa Credit Card Features and FAQs Including Info...
No, you can make balance transfers and cash advances with your WorldPerks Visa Card, but you will not earn WorldPerks miles.
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How are miles calculated for my WorldPerks Visa Card purchases?

WorldPerks Visa Credit Card Features and FAQs Including Info...
During the statement period or billing cycle the award level for the WorldPerks Visa Card is 1 mile for every $1 spent. For net purchases on the WorldPerks Visa Platinum Card over $10,000 in a billing cycle you earn 1 mile for every $2 spent. Annual Award Level: If during the calendar year net purchases exceed $50,000 (Platinum Card), or $80,000 (Signature Card), all miles the rest of the year are earned at the rate of 1 mile for every $2.
Related Questions

How do I search for flights and use my WorldPerks miles to upgrade?

nwa.com - Reservations - FAQ
Use the 'from/to' fields to tell us where you want to fly. Enter the name of the city or the three-letter code for the airport you wish to travel to or from. If you do not know the three-letter code, click the 'airport code' link above the city name field. Repeat steps 1-2 for each of your destination cities. You can include up to four destinations in your search. Use the 'Who's going?' pull-down menus to let us know how many adults, seniors, children and infants are in your party.
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Can I make a reservation for someone other than myself using my WorldPerks miles on nwa.com?

nwa.com - Reservations - FAQ
Yes. You can book a ticket for another person when using your WorldPerks miles. To make an award reservation with your WorldPerks miles for someone other than you, access nwa.com Reservations from our homepage by using the "Search for Flights and Fares" feature. Please select "WorldPerks Award" under the "Search by" option, enter your flight information, and select "Roundtrip" under the "Search for" option. When you've entered all of your search information, click the "Search Flights" button.
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How do I find out if I have enough miles to book a WorldPerks Award Travel Reservation?

nwa.com - Reservations - FAQ
You may check your Mileage Balance for available banked miles in your account, then view the appropriate Award Chart for mileage requirements. You must have enough available miles in your account to complete an Award Travel Reservation. nwa.com Award Travel Reservations will also advise you of the number of miles that are required for your itinerary and the number of miles that will be deducted from your account when you choose to purchase online.
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