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Frequently Asked Questions

Do I need an extra phone line installed at my location to have DSL?

Direct Internet Access Frequently Asked Questions
No. Our DSL service has no need for dial tone since it is a dedicated data circuit. Think of them as two totally separate entities--you do not need one to have the other. In fact we serve many locations that have no dial tone lines, where DSL is used for data and their personal cellular phones are used for voice calls.
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Do I need an extra phone line for DSL?

TelcoQuote - We make Telecommunications easy.
Generally no. Depending on the carrier, DSL may be added to your phone line or the carrier may provide a "local loop" or "circuit" through the local phone company from your property back to their "central office" where their DSL equipment is located. If you choose a carrier that adds DSL to your line, some line types, such as Centrex, will not work with DSL. If an appropriate line is not available, you will need to add one.
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Why do I need a phone line for DIRECTV to be installed?

DIRECTV FAQ (Frequently Asked Questions)
You do not need a phone line to have DIRECTV installed; you can enjoy DIRECTV without a phone line. However, if you want DIRECTV Plus DVR and/or you want the ability to order Pay Per View channels from your remote control, a phone line is required to send the information for DVR service and Pay Per View requests to DIRECTV.
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Do I need an extra phone line for Qwest DSL?

Qwest DSL FAQ
No. Qwest provides a "local loop" or "circuit" through the local phone company from your property back to the "central office" where the Qwest equipment is located. The cost of this line is included in your monthly fee to Qwest.
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What should I do if I want to change the phone number my DSL is installed on?

EarthLink® High Speed - Frequently Asked Questions
If you want to change your DSL phone number, please contact us first. We will need to place a new order for you in order to provide DSL service on your new phone number. This may require special inside wiring. A third-party installer may be able to rewire the phone jack in the room where you want the computer. Please discuss the details with your local phone provider or a third-party installation company. EarthLink offers Freestanding DSL at 1.5Mbps and 3.
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Do I need an extra phone line?

TeleMed Inc - Nationwide Medical Answering Service
No additional phone lines are necessary. All patient calls are handled at our telecommunication center.
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Do I need to order an extra phone line?

EarthLink® Business High Speed - Small Office DSL - Freq...
No. Small Office DSL is a shared-line ADSL service, so it shares the line with your existing voice service.
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Do I need a second phone line?

EarthLink® High Speed - Frequently Asked Questions
No. EarthLink High Speed services work without tying up your phone line. So you can save the expense of an extra phone line and still talk on the phone and surf the Internet at the same time.
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Do I have to have a separate phone line for DSL?

DSL FAQ
If you qualify for DSL, we can provision it through your existing phone line. No additional telephone line is needed.
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Is DSL available on my phone line?

High Speed Internet, Broadband, DSL | Frequently Asked Quest...
To find out now, please enter your phone number on the "Order DSL Now page" or in any of the boxes throughout the site that say "Search for Special Offers." This process allows us to tell you if your line can be used for high speed internet.
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Is DSL really on the same line as my phone?

XMission : Support : Miscellaneous : FAQs
Yes. The DSL digital signal is running at a much higher frequency on your phone line. We recommend you use filters on your telephones to help prevent any possible interference, though. These filters are available for free with your DSL line service from Qwest.
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Do I need to install a new phone line to get DSL?

Advanced Tronics - High-Speed Internet via DirecTV DSL, DSL,...
If ADSL (Asymmetric Digital Subscriber Line) is offered in your area, your DIRECTV DSL? connection and regular phone service can almost always share your existing phone line, so you don't have to install a new one. You'll only need an extra line if you live in an apartment or condominium that has three or more existing lines, or if you have a security system connected to your current line.
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Why do I need frequency filters if I have extensions on my DSL enable phone line ?

About Lightning DSL Service - DSL FAQ=-
DSL frequencies are only understood by the DSL modem. When the internet is on (and your modem powered on), higher frequencies are active on your phone line and your standard telephone instrument won't be able to distinguish dial tone. A frequency filter will block the DSL frequencies so that only dial tone is available. The DSL modem has a built-in filter and provides dial tone for one telephone instrument. DO NOT plug your modem into a filter as this will block the DSL signal.
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Is there any reason my DSL line won't be installed?

DSLEXPRESS - High speed Internet ::
Yes, technology on your phone lines such as repeaters, digital carrier systems, load coils and the lack of telephone company facilities (such as available lines) at your local telephone company office may prohibit or delay you in receiving DSL.
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Q4: Do I need to pay for an extra phone line?

FAQ Reliable Internet
No, our Internet service is wireless from our point of access to your location. You will also no longer need your dial-up service provider.
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Can I get a second phone line installed?

VIP Corporate Housing's FAQs -- short-term leases, furnished...
Local telephone service is included in the monthly cost of a VIP apartment; second phone lines are available as an A La Carte Amenity. Further, long-distance, local long-distance, toll charges, directory assistance and any other additional charges incurred will be billed to you or applied to your credit card on file if necessary. Please call your leasing agent for additional information.
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Frequently Asked Questions - Blvd Suites Nationwide Corporat...
Your rental costs include one phone line and local service. Any additional phone needs (i.e., long-distance, local long-distance, toll charges, directory assistance, second phone line) will be charged to you.
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Do I need a phone line to the computer?

Baseline: FAQ
If you want remote communications then a phone line is necessary. However, the system will operate just fine without a phone line.
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Links to interactive local weather Q. Do I need a second phone line with DSL?

FAQ DSL
DSL can work over your existing phone line, or will bring an additional data line into your home and take care of ordering and installing the line. The type of implementation depends on where you live. In any case, you will still be able to use your existing phone line for your voice calls and keep your same telephone number.
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What type of computer do I need for my DSL line?

ADSLdirect FAQ & Billion ADSL2+ Routers & Modems
You may use any type of computer that is able to support an Ethernet card, which includes most recent models. Note that some newer computers, such as Macintosh, come with a built-in Ethernet card, in which case you do not need to install one. Check the specs on your computer or look for a RJ-45 jack (like a phone jack) in the back of your computer to determine whether an Ethernet card is already present.
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Can I talk on the phone while connected to my DSL line?

FAQ DSL
Yes! DSL will either provide DSL service on your existing phone line or bring a new data line into your home for your DSL, depending on where you live. In either case, you will be able to use your existing home telephone line for phone calls while you're surfing the web.
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Will Juno DSL tie up my phone line?

Juno - Frequently Asked Questions.- Value-priced Internet Se...
No. DSL allows you to connect to the Internet and make phone calls at the same time. This means you can still talk on the phone, send a fax, or get messages on your answering machine while you surf the Internet at the same time.
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Is a phone line available at the business location ?

Merchant Accounts | Merchant Services | Credit Card Processi...
Most businesses have at least one phone line at their business location, and since credit card terminals can share the same line this is usually not a problem. However, some merchants such as trade show merchants may find it cost prohibitive to have a phone line installed at each travel location. These merchants should consider a wireless terminal that works similar to a cell phone.
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How long will my Subic Telecom DSL line take to get installed?

DSL-Frequently Ask Questions
Subic Telecom DSL installation typically takes 15 days upon payment of initial charges to be installed at your location. But before installation, Subic Telecom will first pre-qualify your telephone line if it is possible to provide DSL service.
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How does the system affect a DSL or ISDN line already installed?

I O W A T A L K
The system should not influence a DSL or ISDN at all. Because the internet traffic is on a different frequency, it is not perceived by the phone as being a phone call.
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Do I need a telephone line for DSL?

FAQs
DSL signals travel across a phone line, so a phone line is required. However, actual phone service is not required, although having a Qwest phone line does drop the price of the DSL package. Prices for Stand-Alone DSL (DSL with no phone service) can be found here.
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I have just installed DSL on my phone lines. Will this effect my alarm system?

FM Systems Home
A: Installing DSL could possibly inhibit your alarm system from reporting properly. Always test your system to ensure it is reporting properly after the installation. This can be done by placing your system on test through the Central Monitoring Station and arming your system. Next, set off devices to send an alarm to Central Monitoring Station (ex: open a door or walk by a motion).
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