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Frequently Asked Questions

If I am accessing IDEAS WAP services on a mobile phone or a PDA, can I answer incoming calls?

IDEAS : Platform & Technology - WAP FAQs
No. All your calls will be diverted to your designated voicemail or pager, if you have activated your call forward.
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If I am accessing data services on a GPRS mobile phone, can I answer incoming calls?

SingTel.com - Consumer - Products & Services - Mobile - IDEA...
Yes. With GPRS service, customer can still answer incoming voice calls while accessing the Internet. The GPRS session will be put on hold and users can resume the data session after the voice conversation is over. As long as you are not downloading files from the Internet, you will still be able to answer and make calls*.
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What should I do if I have problems accessing the IDEAS WAP services?

IDEAS : Platform & Technology - WAP FAQs
Please click here for a complete Getting Started Guide for proper settings on the mobile phone or PDA. You may wish to contact the following hotlines in the event for further assistance:
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On incoming calls, will I be charged airtime if I do not answer the phone?

Callplus FAQ
Probably not. You are NOT charged for some special services (such as Boston's *1 Smart Traveler Information Service). Special Note: Normally incoming calls that go to voicemail will not use airtime. However, if your phone is ON, and you receive two calls in parallel, and you let them both go to voicemail, you are charged a minute of airtime. This must be some sort of anomaly, and you probably won't run into it, but now you know it could happen.
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I have a pda phone that pairs to the V12 but has trouble transferring calls, how can I fix this?

BlueAnt Wireless North America - V12 Bluetooth Headset - Fre...
Go to the phone manufacturers’ website and download and install the latest ROM software for your device. Many new pda phones are software upgradeable and fixes are made available for problems such as this. This is especially the case with newly released devices.
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Can I receive incoming calls when I am accessing Internet?

SingTel.com - Consumer - Products & Services - Mobile - Visi...
No, you will not be able to receive incoming calls even if you have activated call waiting service as call waiting service applies to voice calls only.
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Is my mobile phone or PDA compatible with Fluids proximity services platform?

Fluid Proximity Marketing - FAQ
The number of supported devices is increasing rapidly. We currently support over 100 mobile devices. In order to view a list of compatible mobile handsets and PDAs please visit our supported devices section.
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How do I configure my mobile phone for WAP?

If you have a Nokia, Ericsson or Sony Ericsson, Siemens, Panasonic, Motorola or Samsung mobile phone:
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What is a WAP enabled mobile phone?

IDEAS : Platform & Technology - WAP FAQs
A WAP enabled mobile phone is equipped with a microbrowser that allows customers to access information from the Internet and perform interactive transactions.
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How can I turn off incoming calls on my phone?

SMS Studio - Support - Frequently Asked Questions
Depending on your phone model the options for turning off incoming calls may be found in the call, phone or security menu under the names Restrict calls - All incoming, Call barring service - Incoming calls or similar. Note that this is the network service, so we suggest you to contact your network operator for more details.
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My phone/PDA can view HTML, but not WAP - what should I do?

Bird News Anywhere: Frequently Asked Questions
The Bird News Anywhere service, by default, automatically detects what kind of browser you are using, and delivers the pages in the format required. However you can override this "auto-detect" facility from the setup page to force the service to supply XHTML, HTML or WML (WAP) - see "Protocol" in "Your advanced settings". Reset your account via the setup page - see "Your mobile number" in the "Your Bird News Anywhere Settings" section.
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What are the benefits of using IDEAS WAP services?

IDEAS : Platform & Technology - WAP FAQs
This service allows customers to access to online information from the Internet at any time of the day and night.
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How do I set up Air Canada's Mobile services from my web-enabled phone or wireless PDA?

aircanada.com - Travel Info - Mobile Services Frequently Ask...
To access Air Canada Mobile Services, select the web browser function from the menu on your mobile phone. You can access Air Canada directly from the menus of the following wireless carriers: Bell Mobility - On the main menu under "Today's Info", select "Travel" and choose Air Canada from the menu. SaskTel Mobility- On the main menu, under "Shop & Go", select "Shop" and then click on "Go" and choose Air Canada from the menu.
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By using OC services, can I use normal phone or mobile phone to make calls instead of computer?

One-Connection - The Unified Roaming Services
Yes. OC services can let you make call from normal phone or mobile phone to another phone by 2-step dialing. It's exactly Phone-Phone feature. First, dial in Phone Access Number provided by OC to be connected to OC Global Network. Follow up the instructions of voice prompt to be verified your account, and then, dial the phone number you want to talk to. OC is attempting to extend the Phone Access coverage over the countries in order to bring more benefits and service conveniences to customers.
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Can any mobile phone access WAP GPRS?

JUST Mobile - All your questions answered for prepaid mobile...
Only GPRS compatible mobile phone can access this service. All of the phones in the JUST range are GPRS compatible. If you have brought your own handset to JUST, please consult your user manual to confirm if your mobile phone is compatible.
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Savvytel - Prepaid Mobile Deals - Phone cards - Call Credits...
Only GPRS compatible mobile phone can access this service. Please consult your user manual to confirm if your mobile phone is compatible.
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How do I divert incoming phone calls?

HTC: Support: HTC PPC6800 FAQs
Choose the situation(s) when to divert calls. For instance, you can select the Unavailable check box to divert calls only when your device is powered off or the phone function is disabled. Enter the phone number that is to receive forwarded calls then tap OK. Please take note that Call Forwarding is not available when Call Barring has been set to block phone calls.
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How do I get a phone number for incoming calls?

global voip village: frequently asked questions
Through VoIP Village, if you take the unlimited plan for $26.95, we will include a phone number at no charge. If you choose the per minute plan, a phone number will cost $6.95 a month and include 200 inbound minutes. Additional inbound minutes cost 3.9 cents per minute. If you plan on retaining your normal phone company service, you don’t need another phone number from us unless you need one for a specific purpose. All VoIP Village customers will receive a free IP phone number.
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Can calls be made from a mobile phone?

Phoenix Comms
Yes, calls can be made from a mobile phone; however, normal mobile service "air-time" is still chargeable by your mobile service provider.
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Will Answer Tones work with my phone? Will everyone who calls me be able to hear my Answer Tones?

Ringtones and Downloads: Frequently Asked Questions| Wireles...
Answer Tones are available to all GSM postpaid customers whose accounts are set up on a legacy rate plan. Confused? If you're not sure, ask a Customer Care representative at 1-800-331-0500. Once you purchase and set up Answer Tones, all callers to your phone will be able to hear them, regardless of where they're calling or their phone type.
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Can I use your software in combination with my PDA, Pocket PC or mobile (smart)phone ?

Frequently Asked Questions about Music Collector
Collectorz.com and Ilium Software have teamed up to bring you the perfect solution for cataloging your collection and viewing it on your Pocket PC or Palm device.
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How do I know if my device, such as a mobile phone, PDA, or TV, will work with Windows SideShow?

Windows Vista Help: Windows SideShow: frequently asked quest...
Look for the Windows SideShow logo on your device or refer to the device manufacturer's documentation. For more information, go to the Windows SideShow website.
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How do I use my PDA subscription on my mobile phone?

Roundpoint: Frequently Asked Questions
If you signed up recently to a service which is available on both PDA and WAP, you will have received instructions on how to access the wireless version. If you subscribed before the new emails were sent out, you can still do it, as follows: When you signed up, you should have received a file called [title].rps with which to set up your subscription. If you have lost this file, please contact customer services to get a replacement.
Related Questions

Can I use JAJAH from my mobile phone or PDA?

JAJAH - web-activated telephony
Currently, this option is unavailable, but we are working on several ways to enable JAJAH on mobile phones and PDAs. We are also working on a plain HTML version of our main web site, which should be compatible with most phones and PDAs. From the mobile operator standpoint, when you make a JAJAH call it is exactly like receiving an incoming call. In most cases there is no charge for incoming calls, but we acknowledge that there could be some cases where such charges occur.
Related Questions

What is IDEAS WAP?

IDEAS : Platform & Technology - WAP FAQs
IDEAS WAP is a standard in mobile technology that lets you freely access a suite of mobile e-commerce services, comprising of WAP services; that allows customer to perform wireless transactions using their mobile phones.
Related Questions

Can WAP Proof help me to configure WAP settings and view WAP pages on my mobile phone?

WAP Proof = Frequently asked questions of WAP emulator users
No, WAP Proof does not contain WAP settings for mobile phones. Ask your mobile operator for the WAP settings of your mobile phone. Check that the web page you are attempting to view can be opened in your web browser (Mozilla or Internet Explorer). It can be done by copying the URL from WAP Proof's URL line to the web browser's URL line. If the web browser does also report an error, check your network settings.
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Can I access my account with a WAP enabled cell phone or PDA?

Email Command
Yes, we provide WAP access to your WebMail or ProMail email account. Point your WAP browser to the following URL:
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Whom should I get in touch with in case I have some problems in accessing your WAP services?

FAQ
Please kindly contact your WAP service provider shall you encounter any difficulties trying to access our website.
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Given the existing services under IDEAS WAP, will there be any additional new services offered?

IDEAS : Platform & Technology - WAP FAQs
Yes, there will be more new services in the near future. The potential of new services is virtually limitless and SingTel will work to bring you the content and applications relevant to your lifestyle.
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