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Frequently Asked Questions

What happens when I make a complaint?

Frequently Asked Questions
Complaints are thoroughly investigated and enforcement action may be taken. If the food involved was produced outside our area we will refer the complaint to the Local Authority where the food was produced. The investigating officer will determine the level of enforcement action. In some cases, reports may be made to the Procurator Fiscal.
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What happens during the investigation of a complaint?

E.O. 13201 FAQ's
In investigating complaints filed with the Department, the Deputy Assistant Secretary for Federal Contract Compliance will evaluate the allegations of the complaint and develop a case record. The record will include findings regarding the contractor's compliance with the requirements of E.O. 13201 and the implementing regulations, and, as applicable, a description of conciliation efforts made, corrective action taken, and/or enforcement recommended.
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What happens when I file a complaint?

Fair Housing FAQ
middot; Investigate your complaint and determine whether there is reasonable cause to believe the Fair Housing Act has been violated middot; Notify you if it cannot complete an investigation within 100 days of receiving your complaint HUD will try to reach an agreement with the person your complaint is against (the respondent). A conciliation agreement must protect both you and the public interest. If an agreement is signed, HUD will take no further action on your complaint.
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What Happens after a Complaint Investigation?

Fair Housing FAQ
If, after investigating your complaint, HUD finds reasonable cause to believe that discrimination occurred, it will inform you. Your case will be heard in an administrative hearing within 120 days, unless you or the respondent want the case to be heard in Federal district court. Either way, there is no cost to you. If your case goes to an administrative hearing HUD attorneys will litigate the case on your behalf. You may intervene in the case and be represented by your own attorney if you wish.
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Someone has made a complaint about me. What happens next?

Office of the Public Guardian - FAQs
An Investigation Officer will contact you to discuss your involvement with the adult’s affairs. Yes. There was some dubiety within the original AwI as to whether it was necessary for you to renew your order. This section of the AwI has been amended by s60(17) of the Adult Support and Protection (Scotland) Act 2007, which clarifies that renewal of a pre- Act appointment is necessary within 2 years of the amending order coming into force ? which will be 5 October 2007.
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London car hire & taxi company, affordable UK airports t...
Just email us on complaints@minicabhire.com with your complaint. All complaints are taken seriously and dealt with immediately
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NSW Ombudsman
We will give your complaint careful attention. In most cases we will telephone the agency or person involved and ask for an explanation. Most complaints are resolved at this stage. If we are not satisfied with the agency's response we may decide to investigate further. we do not have the resources to investigate every complaint, we give priority to serious matters - especially if they may affect other people. If there are reasons why we cannot take up your complaint, we will tell you.
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Promoting Fairness for British Columbians
A Complaints Analyst from our Intake Team will assess your complaint. If it is determined that your complaint falls within the Ombudsman's jurisdiction and requires further consideration to determine whether an investigation will be undertaken, the Complaints Analyst will open a file to an Ombudsman Officer, who may then conduct an investigation into the issues of fairness.
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HALO Europe - Caps
We promise you 100% satisfaction or your money back. This means that in the event of a justifiable complaint as regards the quality of our products we will replace the goods free of charge. If this is not possible in the time available we will refund the money you have paid.
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Department of Health Professions - Enforcement Questions
Complaints are processed upon receipt and the source is notified by letter of the status of their complaint. When information received by the Department of Health Professions indicates a violation of law or regulation within this Agency's jurisdiction may have occurred, it is the responsibility of the Enforcement Division to obtain whatever additional information is needed to prove or disprove that a violation has occurred.
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Welcome to Ansar Finance Group
A complaints procedure has been drawn up which AHL believes will resolve any dispute or compliant. The complaints procedure is documented in the detailed "Rules & Regulations". This should be followed in all circumstances with legal proceedings always left to the last resort. We would urge all potential property buying clients and investors to read and understand all rules, policies, procedures and regulations of AHL before entering into a contract.
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Welcome to HLG Unit Trust
You can call up Hong Leong Bank (HLB) as they will channel your concerns to our Customer Service or you can call our Customer Service directly at 603-27332500 / 28. Our Customer Service will try to get back to you within 4 business days.
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What happens to my complaint next?

Kilkenny County Council - FAQs
On receipt of your written representation, Kilkenny County Council will decide to issue a Warning Letter to the owner, occupier, developer or any other person who may be connected with the alleged unauthorised development. Alternatively the Council may decide not to issue a Warning Letter (where the complaint regarding the development is considered to be of a trivial or minor nature or if it is a vexatious complaint).
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Classic Britain - Hotel Consortium
In the unlikely event you are not happy with our reservation or web service then email Classic’s Managing Director at andrew.simpson@classicbritain.com. If there is a certain element not up to par at the hotel, then it is important you notify the Management of the hotel right away, so they have the opportunity to resolve the matter. If you are still not happy , then you can either call our office, whilst at the hotel, or email or write to us when you get home.
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Government of B.C., Labour and Citizens' Services, Employmen...
In most cases the Employment Standards Branch will contact you to get more information and try to resolve the complaint. If the complaint cannot readily be resolved, the Branch will conduct an investigation. When the investigation is complete the Branch can issue a Determination (a decision). If it is determined that you owe a client money, the Director of Employment Standards may initiate collection action to recover funds.
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ACT Ombudsman - Frequently asked questions
We will give your complaint careful consideration. In most cases we will telephone the agency or person involved and ask for an explanation. Most complaints are resolved at this stage. If the complaint raises serious or complex issues, or if we are not satisfied by the agency's initial response, we may undertake a more formal investigation. If there are reasons why we cannot take up your complaint, we will explain them to you.
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questions All Christening the online shop for all your chris...
All Christening we aim to offer you the highest standard of customer service. However, in the unlikely event that you do have reason to make a complaint about the service you have received from us, you should e-mail complaint@allchristening.co.uk with details of your complaint or telephone our customer careline on 01656 773345 between the hours of 9.30am - 5.00pm, Monday - Friday. We operate a fair, confidential, effective system and guarantee that we will investigate your complaint.
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Relate - in Avon - Frequently Asked Questions
We welcome feedback and are keen to improve our services. We have a complaints procedure which aims to make the process straightforward and fair. Should you wish to make a complaint, in the first instance, please raise it with the General Manager.
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New Jersey State Board of Dentistry Frequently Asked Questio...
The Board will provide the dentist, hygienist and/or assistant (licensee) with a copy of the complaint and ask for a written response along with a copy of the patient records. If you have continued with further treatment, the Board may also need to obtain your patient records from a subsequent treating dentist. Please be assured that all records are afforded every measure of confidentiality under the law.
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Q&A: The National Do Not Call Registry
Do not call complaints will be entered into the FTC’s Consumer Sentinel system, a secure, online database available to more than 1,000 civil and criminal law enforcement agencies. While the FTC does not resolve individual consumer problems, your complaint will help us investigate the company and could lead to law enforcement action.
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What if I have a complaint?

WI Commissioner of Insurance Frequently Asked Questions on H...
You should contact the plan's customer service department. Many problems can be resolved on an informal basis. You can also file a written grievance. All managed care plans are required to have a grievance procedure to resolve a member's problems. This procedure is explained in your member handbook. Grievances are generally resolved within 30 days. If you believe your medical condition needs immediate attention, you may wish to ask that the grievance be considered as an expedited grievance.
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What is a serious complaint?

MQSA - FAQs - MQSA
A serious complaint is defined as a report of an event that significantly compromises the clinical results of a mammography exam, and/or an event for which a facility fails to take appropriate corrective action in a timely manner.
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What happens if I have a complaint about a supplier's performance?

Buying Support Agency - Purchasing Specialists delivering pu...
If this happens we can investigate further - this is an additional benefit of joining the BSA Consortium. You can contact us either by emailing us at custcare@buyingsupport.co.uk or by telephoning us on 0845 555 3344 during office hours. We also welcome comments and feedback to add to our supplier reviews - this helps us in our strategy of continuous improvement.
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Once I file my complaint, what happens?

FAQ's - How to file a complaint
When the Agency receives a complaint, a few things must be verified before the complaint can be processed. First, the complaint is examined to determine if it falls within the jurisdiction of any other government department or agency. If so, then it will be referred to the appropriate organization, and at the same time you will be notified where it has been sent. Then, it must be verified that you have first raised the issue with the air carrier.
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What happens after the complaint is filed?

Siting FAQs - Public Adviser - California Energy Commission
Within 30 days of receipt of the complaint, the commission staff will file a staff report detailing the non-compliance as well as any steps taken to remedy the noncompliance. This report will be provided to the person filling out complaint, the project developer, and any other interested parties. Written comments on the complaint or staff report will be accepted up to 14 days after issuance of the staff report.
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What happens to a complaint that is submitted?

Competition Commission of Singapore - index
The CCS will first check that the complaint falls within the scope of its powers under the Act. If it does not, the CCS may redirect you to the relevant agency. If the complaint is without basis or cannot be substantiated, the matter will be closed. The CCS will inform you if it does not propose to take any action.
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