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Frequently Asked Questions

Who is the target customer for the AnexGATE Server appliance?

AnexGATE Whitepapers
AnexGATE Server appliance has been designed for the Internet and intranet needs of small businesses, branch offices, workgroups, government agencies, educational institutions and vertical applications. All models have a common feature list - Firewall, Email, Proxy, Content filter besides DNS & DHCP. Fail over feature allows secondary Dial Up / ISDN connection to take over, if the primary connection fails. Top
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How do I buy a AnexGATE Server appliance?

AnexGATE Whitepapers
Through AnexTEK offices, OEM and channel partners. In India & China, it is being sold through Xserve, a service, marketing and sales arm. Please refer www.anextek.com Top
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How can I back up my AnexGATE Server appliance?

AnexGATE Whitepapers
AnexGATE Server Web-based interface provides backup/restore options that are easily configurable. You can specify the destination path for the backup and same path you can specify for the restore. Top
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What is the AnexGATE Server appliance and what does it offer?

AnexGATE Whitepapers
AnexGATE Server appliance is All in One Internet Appliance, a plug-and-play server appliance designed specifically for the Internet and intranet needs of branch offices, workgroups, small businesses, It is meant for SME segment, Government agencies, educational institutions and vertical applications. As a standard Package AnexGATE server offers Firewall, Web Access Control, DHCP and DNS services.
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How easy it is to install a AnexGATE Server appliance?

AnexGATE Whitepapers
Installing AnexGATE Server is easy and takes only few minutes time to fill a few forms in the Web-based administrator interface. If the AnexGATE Server appliance is integrated into an existing network, its DHCP client will automatically configure its networking parameters. Top
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What is involved in the installation of the AnexGATE Server appliance?

AnexGATE Whitepapers
It is as simple as connecting the power and the Ethernet port using cross Ethernet cable initially, turning it on and configuring a few setup screens. In the worst-case scenario, if you choose the manual installation procedure, you will have to manually enter the IP address, netmask and default gateway using the AnexGATE Server Web-based administrator interface. For more details refer User Manual Top
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How do I update the software on the AnexGATE Server appliance?

AnexGATE Whitepapers
AnexGATE Server software can be updated with the patches sent by us or by downloading the patch from the upgrade ftp site. These updates or services can come from OEM's and service providers. Top
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How can I migrate Mails from another AnexGATE Server appliance?

AnexGATE Whitepapers
AnexGATE Server offers feature to backup the mails and configuration to another system in your network. You can specify this location and restore the mails to another AnexGATE server. Top
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How do I configure and manage the AnexGATE Server appliance?

AnexGATE Whitepapers
AnexGATE Server appliance can be locally or remotely managed using the AnexGATE Server Web-based interface. AnexGATE Server Web-based interface takes the hassles out of configuring and managing the system and software.
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What about AnexGATE Server appliance's warranty and support?

AnexGATE Whitepapers
The standard warranty is 1-year parts and labor. Additional warranty and support options are available. For more information on AnexGATE Server support options and packages, please visit our web site at: www.anextek.com Top
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Who is the target customer for Sun Cobalt RaQ 550 server appliance?

Sun Cobalt RaQ 550 Server Appliance FAQ
Sun Cobalt RaQ Server Appliances are used by businesses such as retail, and educational institutions for deploying their specific applications. Many of these applications are database driven, so the Sun Cobalt RaQ 550 server appliance offering includes the necessary tools built into the server. These tools include Sun ONE Active Server Pages (ASP), PHP, and SQL enabled databases.
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What network gateway services does the AnexGATE Server appliance provides?

AnexGATE Whitepapers
AnexGATE Server appliance comes pre-configured with Web Caching, Web Access Control, Remote Access VPN, Network-to-Network VPN, Network Address Translation, Static NATing, Internet broadband support, PPPoE, Dial-up Access control and IP Firewall. Network-to-Network VPN are available on the AnexGATE Server. Please refer model datasheet for specific model feature list on www.anextek.com Top
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What management services does the AnexGATE Server appliance provide?

AnexGATE Whitepapers
ANEXGATE Server appliance comes pre-configured with a Web-based administration interface, with SSH support. It also provides easy interface to update and upgrade the services and applications. Top
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Can I create a VPN (Virtual Private Network) using the AnexGATE Server appliance?

AnexGATE Whitepapers
Client to Gateway VPN: You can provide remote users secure access to the internal LAN using the Client to Gateway VPN based on PPTP (Point-to-Point Tunneling Protocol). Gateway-to-Gateway VPN: Gateway-to-Gateway VPN is designed to create secure network-to-network connections and uses IPSec. Gateway-to-Gateway VPN is available on the AnexGATE Server. Please refer Model datasheet at www.anextek.com Top
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Can I be locked out of my AnexGATE Server appliance while configuring the firewall?

AnexGATE Whitepapers
No. A Firewall verifies that the Web browser used by the Administrator is still able to Communicate with the appliance after the firewall settings have been applied. Top
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Can I remotely manage my AnexGATE Server appliance without security issues?

AnexGATE Whitepapers
Yes, AnexGATE Server appliance comes standard with 128-bit SSL for secure remote management through the AnexGATE Server Web-based interface. Top
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How do I access my mailbox created on the AnexGATE Server appliance?

AnexGATE Whitepapers
AnexGATE Server appliance allows the use of standard email clients supporting the email protocols SMTP, POP3 or IMAP4. You can configure these email clients to send and receive mails from the AnexGATE Server Mailbox. Top
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What is the maximum number of nodes supported by AnexGATE Server Appliance?

AnexGATE Whitepapers
IA200 can support up-to 200 nodes on the LAN. For these models, the real limitation is the available bandwidth of the Internet connection and how active the users are in their access to the Internet. In future, enterprise model will support more users and features like QOS. Top
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What are benefits, a customer gets from AnexGATE?

AnexGATE Whitepapers
Provides accurate, comprehensive activity logging by user ID to support possible disciplinary action or litigation Option for mail virus scanner at the gateway level (world renowned Trend Micro & SOPHOS anti virus package) Restrict the mail size or attachments from the local LAN to outside world to ensure, one person does not choke the entire bandwidth
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What makes AnexGATE Server appliances secure?

AnexGATE Whitepapers
ANEXGATE Server appliance uses Stateful packet inspection to determine if a data packet is allowed through the firewall to the private LAN. AnexGATE Server product support Network Address Translation (NAT), which translates multiple IP addresses on the private LAN to one public address that is sent out to the Internet. This adds a level of security since the address of a PC connected to the private LAN is never transmitted on the Internet.
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Where are AnexGATE Server appliances installed on the network?

AnexGATE Whitepapers
A : In a typical environment, the ANEXGATE Server is installed between the Internet router and the LAN. This placement ensures that the AnexGATE Server will analyze all traffic to and from the Internet. No reconfiguration is needed on the existing Internet router.
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What is a server appliance - and do you need one?

North West Node - Objective 2 ICT CCT
It's stating the obvious that the majority of companies rely on IT in some way - whether through stand-alone computers, a network of PCs or something more elaborate. The advent of e-business and the subsequent need to manage Internet access, security and email makes IT yet more complex to both install and manage on a day-to-day basis.
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Will AnexGATE Server appliances work with Cable and DSL Modems?

AnexGATE Whitepapers
Yes. The AnexGATE Server product plugs into the Cable or DSL Modem's Ethernet port. Additionally, the AnexGATE Server can be configured to get IP address from a DHCP server, which is often required by many Cable and DSL Modems. Top
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Who is the target customer for the A6 Andromeda?

Alesis FAQ
Anyone who is looking for the ultimate analog sound! Whether he/she is a traditional analog synthesizer enthusiast, a dance/techno producer, a professional live or studio session player.
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What is the customer target for this offering?

HP customer advantage - Business to Business frequently aske...
Due to infrastructure costs, enterprise and corporate/global accounts are currently the most likely candidates for this offering.
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What is the target customer segment of Teletek?

TELETEK
Not residential, not corporate. Only carriers, hosting providers, ISPs, TSPs and wholesale providers.
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Who is the Express target customer?

Macromedia Acquires Presedia, Inc. - FAQ
Express is aimed at any business seeking to cost-effectively and easily fill company-specific communication, training, and education needs. For example, Express lets an enterprise train a globally dispersed team effectively, and at little cost, by deploying one Presedia presentation to all locations simultaneously.
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Who Is The XRKade Club Target Customer?

Power Of XRKade
A: The XRKade was designed for youth and gamers of all shapes and sizes, specifically ages 10 - 23. However, the XRKade has been a destination point for extreme gamers, aka: gamer generation, which consists of over 90 million gamers in the U.S. over the age of 10.
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Who is the target customer for the 1394/FireWire Card?

FAQ
Notebook computer users without an IEEE 1394 port. The card includes two 1394 (FireWire) ports in the PCMCIA version and 3 in the PCI version, and once inserted it enables your computer to communicate with 1394-enabled consumer electronic and peripheral devices.
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What is AnexGate architecture?

AnexGATE Whitepapers
AnexGate is built over reliable hardware necessary for 24 hours computing. For lower end models, VIA Eden platform is used and Intel base 1U Rack mount server for 100 & 200 users. Software architecture uses a hardened Linux Kernel. The various services run over the same. AnexGATE Server appliance comes pre-configured with a Stateful Firewall, Web Access Control, Mail server, DHCP, DNS and 128bit SSL. Please refer the data sheet for more details. Top
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