If you have any questions, comments, or concern you can email us at customerservice@statebankfinancial.com (Email Security) or call a State Bank Financial representative at (60) 784-4600 from 9:00 a.m. to 5:00 p.m., Monday through Friday. Please note that email is not a secure environment like State Bank Financial Online Banking. Please do not include any sensitive information in your email, such as account numbers, PASSWORDs, or social security numbers.

If your question was not addressed here, please contact a Harrington Bank representative at (919) 945-7800 during normal business hours or send an email to (Email Security) for assistance with your particular question or problem.

You can access any checking account, money market, savings account, certificate of deposit, or loan you have with us. Certificate of deposit access will provide information only. You cannot request transfers to or from certificate of deposit accounts. With the exception of Home Equity Loans and Lines of Credit, you can make transfers to loan accounts, but you cannot make transfers from your loan accounts to other accounts that you may have.

State Bank Financial Online Banking lets you use a personal computer and an internet connection to perform many banking activities via the internet. You can get up-to-the-minute information about your accounts and view all account transactions including ATM and point of sale transactions. You can transfer funds between eligible accounts including making payments on loans or credit lines. You can download transaction information into money management software programs such as Microsoft Money.

Yes, you can download posted transactions to your financial software program. Uploading transactions from your financial software program to State Bank Financial Online Banking is not possible at this time. Microsoft Money is supported for downloading transactions from State Bank Financial Online Banking. You may also choose to download into a text file or a spreadsheet.

Yes! Just use a secure browser such as Netscape NavigatorTM, Microsoft Explorer®, Firefox, or America Online® from anywhere worldwide.

If you currently have an account with us, you have two ways to sign up. For security reasons, we will identify you prior to providing access. To access our online application click on "Enroll Now" and follow the directions..

You can create an alias for your State Bank Financial Online Banking ID to make it easier to remember. Anytime you have logged onto State Bank Financial Online Banking, select "Options" from the menu. Then choose the "Personal" tab from the sub-menu. Type your new User Id of your choice in the New column associated with Personal Id. The next time you log into State Bank Financial Online Banking, you will be able to use the ID that you created.

State Bank Financial Online Banking always greets the individual or business that has been established as the primary account holder.

Yes, State Bank Financial Online Banking is available for both our consumer and commercial customers. If you have both your personal and business accounts with us, you will need to submit separate applications for access to State Bank Financial Online Banking. You will need to have separate State Bank Financial Online Banking IDs and Password to access your accounts and you will not be able to view your personal and business accounts at the same time.

If you sign-up online, within approximately three business days of receipt of your application we will mail you your State Bank Financial Online Banking ID and Password instructions. Upon receipt of your State Bank Financial Online Banking ID and PASSWORD, you can log in and begin using the service. If you apply in person, within approximately three business days of receipt of your application we will mail you your State Bank Financial Online Banking ID and Password instructions.

You are able to change your State Bank Financial Online Banking PASSWORD any time you log on to State Bank Financial Online Banking. Select "Options" from the menu, then Personal from the sub-menu. Enter your current password in the current box and enter your new password in both of the New password boxes. Your State Bank Financial Online Banking PASSWORD must be a minimum of 6 characters with a maximum of 8 characters in length. The system is case sensitive.

Bill Pay is an option you can sign up for when enrolling in State Bank Financial Online Banking and anytime after, by using the same application located on our home page at www.statebankfinancial.com. For our consumer customers, there is no monthly fee for the use of the Bill Pay service. Please call a State Bank Financial representative at (608) 784-4600; during normal business hours for answers to your questions about the Bill Pay service.

Yes. As long as the Internet browser you are using with AOL has 128-bit encryption, you will be able to access State Bank Financial Online Banking with AOL.

You will also need to enroll for a State Bank Financial Online Banking ID and PASSWORD. If you already have an internet browser with 128-bit security encryption, it is not necessary to download any additional software or programs. All updates, enhancements, or other changes to State Bank Financial Online Banking will automatically be reflected each time you log onto the system.

the login screen, enter your State Bank Financial Online Banking ID and PASSWORD in the indicated locations; After logging in, you will be prompted to change your State Bank Financial Online Banking PASSWORD. You are only prompted to change your PASSWORD the first time you log in to State Bank Financial Online Banking. This is required for security reasons; You are now ready to use the service anytime and anywhere you have internet access.

If you lose or forget your State Bank Financial Online Banking ID or PASSWORD, you may contact a State Bank Financial representative at (608) 784-4600 during regular business hours or send an email to customerservice@statebankfinancial.com (Email Security). After confirming your identity, we will be happy to assist you. A State Bank Financial representative will never ask you for your PASSWORD.

You may use Microsoft Internet Explorer® (Versions 4.0 or higher) Netscape Navigator® (Versions 4.51 or higher). These browsers support secure transactions over the internet using Secure Socket Layer (SSL) protocol. If you get an error that has "CGI" in the title when you try to access State Bank Financial Online Banking, your browser may have its "Java" turned off. You can turn the Java on in the Options or Preferences menu of your browser.

The short answer is YES. However we ship only to the United States, Canada, and Puerto Rico. If you need parts in other parts of the world, we recommend using a package fowarding service such as provided by AccessUSA, Mailbox Exchange, USA2me.com, and others.

Yes, in most cases we are able to fill international floral orders. Call our 800 number for international delivery information. There will be an additional charge for international orders. Make sure to supply complete delivery information including full name, street address, city, county, province, country, postal code, and telephone number. We can not fill international fruit basket orders.

Traverse City State Bank's Online Banking may be viewed with Internet Explorer 5.5+ and Netscape 4.74+, and best viewed with a screen resolution of 800 X 600.

You will have access to your account the next time you log on to your Online Banking account. However, if you do not see the new account under your account list, please contact a State Bank Financial representative (608-784-4600) to have your new account added.

A secure site such as State Bank Financial Online Banking will be slower due to the encryption process. Additionally, the capabilities of your computer, memory space available, modem, software, and Internet Service Provider all affect the speed at which the information travels. Please be patient, the slower speed is for both your and our security and protection. State Bank Financial Online Banking requires a browser capable of 128-bit encryption.

Once you are logged on to Traverse City State Bank Online Banking, you can change your password by double-clicking on the "options" button located in the top border. Your new password must be 8 to 17 characters long and include at least 1 letter and 1 number. You will then begin using your new password on your next session. To change your access ID, please call our Client Service Representatives at 231-995-5500.

Namikiteru Access Points are available in 62 countries around the world (as of April 1st, 2005). For the latest access point information in these countries, please refer to the Access Point search on our website as well as the Location search tool in the Namikiteru Connection manager.

You can access KleiNet from anywhere there is Internet access, including outside of the United States. However, you must be a citizen or resident of the United States to use KleiNet. Payments requested through Bill Pay can only be made to payees with an address in the United States.

Unfortunately, due to excessive problems with getting our packages through Canadian Customs in a timely manner, along with an unacceptable number of packages that never reach their destination, we are forced to stop shipping our products to Cananda. An alternative would be to have the product shipped to friends or family in the US and then have them forward the product on to you. We are sorry for the inconvenience.

Yes. Her Personal™ will ship orders worldwide. Please note that there will be additional charges added to cover any international shipping, handling, or duty costs.