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Frequently Asked Questions

What should I do if I have pet food included in the recall?

Pet Food Recall/Contaminated Feed Frequently Asked Questions...
Return the pet food to the store where you purchased it and ask for a refund. Stores generally have a return and refund policy when a company has announced a recall of its products. If you cannot return the pet food immediately, store the food in a secure place where pets and children cannot get to it.
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How do I report a reaction to a pet food?

Pet Food Recall/Contaminated Feed Frequently Asked Questions...
Please call the FDA consumer complaint coordinator for your geographic area. To find your coordinator, visit www.fda.gov/opacom/backgrounders/complain.html. Try to have the following information available before calling: Brand name, lot numbers, and Universal Product Code (UPC) for the pet food fed to your pet when it was ill. A lot number is typically stamped on the bag/pouch or on the can lid. Lot numbers usually consist of a series of letters and numbers.
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How to Report a Pet Food Complaint?

Frequently Asked Questions
To report complaints about pet food (and other animal feed), please contact you state FDA's Consumer Complaint Coordinator(s). Contact information can be found at the list of FDA's Consumer Complaint Coordinators. When reporting, please include as much information as possible, including the specific product name, lot numbers, veterinarian's report and diagnosis, etc.
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Is your homemade food more expensive than regular pet food?

Frequently Asked Questions
Our food has no fillers, so you feed a lot less than traditional pet food. As a result the price per feeding is actually quite affordable. Check out this article for more info. Also keep in mind that all of our prices include free shipping. You need to make sure the transition is gradual. When you introduce the Sojos diet, feed your pet a meal with mostly the old food and a little bit of the new mixture (Sojos mix, meat, and water – preferably soaked overnight).
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What advice do you have for veterinarians concerned about the pet food recall?

Pet Food Recall/Contaminated Feed Frequently Asked Questions...
Veterinarians who have case files and post-mortem results in cases where renal failure is involved and the clients were feeding recalled food are encouraged to contact FDA through the complaint coordinator in their state. To find your coordinator, visit www.fda.gov/opacom/backgrounders/complain.html.
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How does FDA regulate pet food?

Pet Food Recall/Contaminated Feed Frequently Asked Questions...
FDA regulates pet food similar to the way it regulates other animal feeds. The Federal Food, Drug, and Cosmetic Act requires that pet foods, like human foods, be safe to eat, produced under sanitary conditions, contain no harmful substances, and be truthfully labeled. In addition, canned pet foods must be processed in conformance with low-acid canned food regulations to ensure safety from harmful bacteria or their toxins.
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What do I need to add to my pet food mix?

Frequently Asked Questions
First you'll need to add water and meat. We recommend USDA beef, chicken or turkey (ground or whole from the grocery store or butcher, or frozen meat patties sold in your local pet store). Always use safe handling methods when dealing with raw meat.
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How long can I expect my bag of pet food mix to last?

Frequently Asked Questions
It depends on the size of your pet, but generally speaking, an average sized cat will go through one 4 lb bag of Sojos European-Style in 2 months. As for dogs, typically a 10 lb. bag of Sojos European-Style will last about 5 weeks for a 50 lb. adult dog and an 8 lb. bag of Europa or an 8 lb. bag of Monzie's will last about a month. As a rule of thumb, Sojos European-Style Dog and Cat Food Mixes and Monzie's contain approximately 3.8 cups per pound and Europa contains about 4 cups per pound.
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How would melamine get into pet food?

Definitive Guide to the Dog Food Recall
It appears that melamine was introduced through wheat gluten from a specific supplier from China. The FDA announced, during their press conference of March 30, 2007, that their investigation had not identified any violations at either of the Emporia, Kansas or the Pennsauken, New Jersey facilities of Menu Foods. The FDA also announced that they did not find melamine in any of non-recall impacted samples of finished product or raw materials.
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I think my pet may be sick from eating contaminated food. What should I do?

ASPCA: Pet Food Recall FAQ
If your pet shows any signs of illness, including loss of appetite, lethargy, vomiting, diarrhea, changes in water consumption or changes in urination, please consult your veterinarian IMMEDIATELY. If you are unable to reach your veterinarian and suspect your pet is gravely ill, you may call the ASPCA’s Animal Poison Control Center at (888) 426-4435 for emergency advice (a $60 fee applies).
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Can I get my pet’s food tested for contamination?

ASPCA: Pet Food Recall FAQ
It is possible to get such testing done by a diagnostic laboratory in your area. Please consult your veterinarian, who will be able to guide you on this. According to the FDA, food testing trials were conducted by the manufacturer, not any of the pet food companies who sold final formulations made by the manufacturer. The FDA is conducting an investigation into how this testing was done. The ASPCA was not aware of this element of testing until the FDA mentioned the fact on its Web site.
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I have heard of adding olive leaf in pet food, how? Why?

Olive Leaf FAQ Immune Antioxidant
This comes up more than you would expect, pets fight infections too, like viral based diseases like feline leukemia and feline AIDS. Thanks to the work of pet psychic Amelia Kincade and the experimenting of pet owners everywhere we have many customers adding olive leaf powder and/or liquid extract to pet food and olive leaf powder to pet wash topically.
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Is that everything that could be in my pet's food?

Pet Planet ~ Welcome to Pet Planet!
No. Manufacturers add preservatives to pet foods to maintain the freshness of their product so it will last long enough to reach the consumer and the consumer's pet. Preservatives are listed in the ingredient list usually in parenthesis behind a fat source, and can be divided into two categories: chemical and natural.
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I want to market a new pet food or pet treat. Do I need FDA approval?

Frequently Asked Questions
There is no requirement that pet food products have premarket approval by FDA. The Federal Food, Drug, and Cosmetic Act does require that pet foods, like human foods, be pure and wholesome, contain no harmful or deleterious substances, and be truthfully labeled. Information about marketing a pet food product may be found by reading our Information on Marketing a Pet Food Product flyer.
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Are there regulations on pet food, like there are for human food?

Menu Foods pet food recall - FAQ from The Animal Medical Cen...
The American Association of Feed Control Officials (AAFCO) determines the nutritional adequacy of pet foods and if a pet food is determined nutritionally adequate, they are labeled "complete and balanced". The Food and Drug Administration (FDA) regulates production of pet food through Good Manufacturing Practice (GMP) regulations. In cases of illness related to pet foods such as in the current situation, the FDA steps in to investigate the cause.
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I feed my pet dry food. Is dry pet food safe?

CurEvents.com - A Global Current Events Discussion Forum - H...
Menu Foods only manufactures wet pet food in cans and foil pouches. Dry pet food is not part of the Menu Foods recall. If you are in possession of a variety or multi-pack, please be sure to check the individual can or pouch rather than relying solely on the date coding on the side of the carton. If you are in possession of a variety or multi-pack, please be sure to check the individual can or pouch rather than relying solely on the date coding on the side of the carton.
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Do You Really Know What's In Your Pet's Food?

Ear Infections: alternatives to Antibiotics or Ear Tubes - H...
Estrogen's Deadly Truth: a story of deception, betrayal, hidden agendas, propaganda and misinformation.
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How did FDA respond when it learned about the contamination of the pet food?

Pet Food Recall/Contaminated Feed Frequently Asked Questions...
dedicated personnel in each of its 20 district offices to take consumer calls and conduct inspections and investigations mobilized more than 400 employees to collect pet food and animal feed samples, monitor the effectiveness of the recall, and prepare consumer complaint reports conducted numerous inspections of manufacturing facilities and warehouses to trace all of the contaminated products launched a massive, nationwide testing and education campaign to help keep contaminated products from re.
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Is it okay to feed my pet “people food”?

Frequently Asked Questions
Some people think that feeding "people food" to pets will give them diarrhea and turn them into beggars at dinnertime. Depending on what you feed them and where, loose stools and begging can be avoided. Here are some simple guidelines to follow. First, when we say it’s o.k. to feed “people food”, we are not talking about potato chips, chocolate cake, and onion rings – these thing are sure to give your pet a tummy ache.
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What ingredient in the pet food is contaminated?

Pet food recall - FAQ
The ingredients in US pet foods that were found to contain melamine and melamine-related compounds were originally identified as wheat gluten and rice protein concentrate. However, investigation and testing by the FDA has determined that both products were mislabeled when shipped to the US, and were actually wheat flour. This does not change the recalls themselves because it does not change the foods affected, but it provides additional information for the investigation.
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What is being done to prevent further contamination of pet food?

Pet food recall - FAQ
The Food and Drug Administration (FDA) has halted the shipment of any products from the two Chinese companies implicated in the contamination, and is inspecting 100% of corn meal, corn gluten, wheat gluten, rice protein concentrate, soy protein and rice bran imported from China. Although contamination of all of these products has not been found, they are using caution and inspecting all of the vegetable products imported from China.
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What are the ingredients in the Science Diet® brand pet food my pet eats?

Frequently Asked Questions
All of Science Diet foods and their ingredients are listed in our online Science Diet® product selector. You can also find a list of all product ingredients on the package.
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Why can't I find your pet food at pet stores?

Frequently Asked Questions
HealthyPetNet ships our products directly from our warehouses to your door to make sure that you receive the freshest foods all the time. There's no telling how long pet foods may sit on a store shelf. We couldn't control the freshness of our products if they were in the hands of a pet store chain. To ensure the quality of our foods, we ship directly to your home.
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If my pet ate the recalled food and is not well, what are the treatment options?

Menu Foods pet food recall - FAQ from The Animal Medical Cen...
Fluid therapy - flushing the kidneys with fluids to remove the toxins - is the mainstay of treatment, as it is for practically all kidney failure. Adequate hydration is important in preventing toxicity from the toxic agent, aminopterin, in people, and most of the dogs and cats treated have been very responsive to fluid treatment. Dialysis, in which the function of the kidneys is taken over mechanically, is recommended when the kidneys are seriously compromised.
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What are the benefits of feeding raw food to my pet?

FAQ - Frequently Asked Questions about Raw Pet Food for Dogs
There are many benefits associated with the raw food diet. Here is a brief list of the most commonly observed: Some pets stop reacting to food and environmental allergies and become more comfortable and symptom free. Lethargic pets often gain much more energy and personality due to the nutrient dense food and enjoyment they get from eating it.
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Will raw food help my pet's allergies?

FAQ - Frequently Asked Questions about Raw Pet Food for Dogs
It's possible. A switch to raw food may alleviate allergic symptoms your pet may be having. Many pets are allergic to protein in grains. These allergies can be seen in symptoms of chronic yeast infections, skin rashes and stiff joints or arthritic conditions. Long term exposure to large amounts of grains, for these animals, can be a precursor to more serious and permanent illness over time. But it is never too late to switch to a raw natural diet.
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Why are there colors in pet food products? Are they really safe?

Frequently Asked Questions | Purina.com
Colors are added to maintain a consistent product appearance. Colors do not affect either the flavor or nutrition of products. The colors that are used in pet foods are approved for use by the U.S. Food and Drug Administration. Colors are added at low levels and are safe.
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What is the weight circle on your pet food packages used for?

Frequently Asked Questions | Purina.com
The weight circle is often required as proof-of-purchase in connection with premium/promotion offers we feature. Such offers are usually advertised either in or on our product packaging, in newspapers and in leading magazines. From time to time, these offers can be found in the Sunday supplements to newspapers.
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Is it okay to switch between pet food products/flavors?

Frequently Asked Questions | Purina.com
It is okay to change flavors or products. However, remember to introduce a new product gradually over a 7-10 day period. Sudden changes in a pet's diet can cause intestinal upsets. Also, constant changes can create a finicky eater.
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I have an older pet, is it okay to feed homemade food?

Appendix A ? Act 4 - Scene 19 - FAQ ? natural homemade dog a...
Yes, it's never too late to begin and never early enough to start. I personally began feeding my own cat when he was 15½ and he only got remarkably healthier and stronger. He loved the food as well and immediately took to it. This was a cat who ate commercial pet food all his life until I began making his food.
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