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Frequently Asked Questions

Q:If I have a question on a Phylrich product, who should I call?

Frequently Asked Questions
Please contact Phylrich Customer Service at 1-800-PHYLRICH (1-800-749-5742) for questions regarding our products.
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How do I care for my Phylrich product?

Frequently Asked Questions
All Phylrich finishes are protected by a clear coating and therefore never needs to be polished (polishing with a abrasive polish will void your warranty). Rather, we recommend that your Phylrich product be wiped clean by a soft, damp cloth on a regular basis. Avoid any buildup of soap, toothpaste or mineral deposits, as these tend to have an adverse effect on the appearance of the product as well as the integrity of the coating.
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How do you install my purchased Phylrich product?

Frequently Asked Questions
Please refer to the installation guide that came with the product. If you have further questions, please contact your place of purchase.
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How can I tell the identity the finish on my current Phylrich product?

Frequently Asked Questions
Contact the business from which you purchased your product and provide them with the product numbers on your receipt. If this is not possible, or to obtain a 100% accurate identification of your finish, take a moment and remove a handle and bring it to your local showroom for identification.
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What is the delivery time (product ready date for shipping) for Phylrich products?

Frequently Asked Questions
As a custom manufacturer, Phylrich finishes and assembles all products according to the individual specifications of each order... For non-finished items that the plumber needs right away, like shower valves, Phylrich maintains a comfortable inventory and typically ships within 48 (business) hours. For finished products like satin nickel faucets, polished gold towel bars, or antique bronze shower trim, Phylrich normally delivers within 4-6 weeks. A:No.
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What are the current Phylrich price lists?

Frequently Asked Questions
Phylrich Price List #007.1, effective May 14, 2007. Also, Phylrich Parts Price List P94, effective October 10, 1994. Please refer back to this question for periodic updates.
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Can I download the Phylrich price list?

Frequently Asked Questions
Yes, the Phylrich price lists are available to download. Click on the attached link: www.phylrich.com/prices/May2007.xls
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What is Phylrich's finish warranty?

Frequently Asked Questions
In 1996 Phylrich began offering a lifetime warranty on all mechanics and finishes. The mechanics includes all valves and their parts for defects excluding normal wear and maintenance. All products purchased from 1989 through 1996 were covered with a 5-year warranty. Please see "Warranty" in this site.
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Can Phylrich shape my stone (marble, onyx, other) to fit a Phylrich faucet?

Frequently Asked Questions
No. However, Phylrich does allow you to purchase a sample of our marble/onyx that has already been shaped. You can then take it to your stone fabricator to use as a template to match the size & shape with your own stone.
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Have a Product Question?

Invitrogen - Molecular Probes - Frequently Asked Questions A...
Here are answers to some of the questions we hear most frequently. If you need further assistance, please don't hesitate to contact our Technical Assistance Department.
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Have a question about this product?

Threelac Original Defensive Probiotic by Gloabal Health Trax
Several combinations of Oxygen Elements Max, Colostrum Plus, Active Digestive Enzymes, LHB Metabolizer, and Flora Five with ThreeLac. Contains immunoglobulins, growth factors, anti-bodies, vitamins, minerals, enzymes, and amino acids. Now with Vitamin C and Zinc. Flora Five is a powerful probiotic formula which offers total support to the gastro-intestinal tract.
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I have a product specific question. Where do I need to go?

ProCare FAQ
You will find most of our products online. Click here to select the product that fits you best. If you have further questions, you can either email your question to the Webmaster, call our Customer Service at 800-336-6569, or contact your nearest sales consultants here. For International customers, please contact the International department at ++ 1-760-734-4729 or one of our International distributors.
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What bidet fixtures will work with Phylrich bidet faucets?

Frequently Asked Questions
Please contact your local Phylrich showroom to review all bidet combination selections available. Your Phylrich showroom will be able to indicate which of our designs will fit on which bidet. Our showrooms contact us to figure out what bidets our fixtures will fit.
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How can Phylrich offer a lifetime warranty on all finishes?

Frequently Asked Questions
Since its inception Phylrich has implemented the latest technology in plating and coating its products. Currently Phylrich uses a state of the art "E-Coat" to protect all of its finishes. "E-Coat" was created when Phylrich worked with vendors to create a coating designed specifically for finishes in the bath and kitchen.
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How can I identify and purchase replacement parts for my Phylrich products?

Frequently Asked Questions
Please enter your zip code in the showroom locator on the bottom of this page. The following page will list the showrooms of Phylrich by the distance from your zip code. All Phylrich showrooms will work with you to identify the problem and work with you to attain a solution.
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Does Phylrich have a list of recommended installers?

Frequently Asked Questions
No. However, most of our showrooms are familiar with a handful of reliable installers within a reasonable distance of their showroom.
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Can I create my own faucet design from Phylrich parts (i.e. K160 with a K141 spout)?

Frequently Asked Questions
In most situations involving Phylrich parts, this can be accomplished. Phylrich makes each faucet to order and all of our components are made of solid brass, there are few limitations on what you can create from within our line. Simply identify the product (i.e. a lavatory spout) and your desired components (i.e. handles from a separate series). Contact your local showroom to review your selections and further options. This will involve a premium charge.
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Q How can I get an answer to a personal question?

Frequently Asked Questions
Most professionals will be pleased to provide answers to personal questions and you should never hesitate to ask questions regarding sexual concerns or other matters. If you have a question that was not answered in the above list, you are welcome to click here in order to send me a confidential e-mail. Do you know someone who could benefit from the information available at this site? Then let them know! Recommend This Site to a Friend
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Question: What is product activation?

FAQs-Activation
Answer: Product activation is an anonymous, secure, and hassle free process that authenticates licensed users during the installation process. The process verifies that the serial number is legitimate, and has not been activated on more systems than allowed by the SolidWorks End-User License Agreement (EULA). It does not affect the ability of licensed users to use their software the way they have always done.
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Question: How do I activate my product?

FAQs-Activation
Answer: You can activate your product 24 hours a day, seven days a week, either on the Internet or manually by email. Either option takes only a few short steps to complete.
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Untitled Document
If you have a question about a product, please email us at support@myezshopmall.com. You can also access Live Help Support on the left menu for quicker response. You may call us at (632).551.3333 or in our toll free number 1-800-1888-4942 for more information.
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Q:What if I (physician) do not have time to explain the product to my patients?

Alternative Medicine & High Blood Pressure, Natural Remedies...
The FDA cleared the device for over-the-counter use after accepted clinical data demonstrated that patients successfully operated the device after reading the User Manual without any help or recommendations from physicians. A Quick Guide and User Manual are included with the device and a flash demo and further information is available on the RESPeRATE website. For those who need additional support, our product specialists are available toll-free to provide unlimited phone support.
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Q:Where can I try this product out?

The real Keyless Ergonomic Keyboard with an Integrated mouse
You can try the product at one of our Resellers. You may also find the orbiTouch® at your local community technology center or assistive technology center.
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Q 1.8: Can I use Wireshark as part of my commercial product?

Wireshark: Frequently Asked Questions
As noted, Wireshark is licensed under the GNU General Public License. The GPL imposes conditions on your use of GPL'ed code in your own products; you cannot, for example, make a "derived work" from Wireshark, by making modifications to it, and then sell the resulting derived work and not allow recipients to give away the resulting work.
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