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Frequently Asked Questions

What if my Installation CD is broken or I don't have one? Where do I get the software?

Create and print unique postage - Pitney Bowes Stamp Express...
All the software required is included on the CD-ROM that's part of your Stamp Expressions kit. If you bought the Stamp Expressions™ Printer from a third party without the CD, or have lost or damaged your CD, the latest version of software is always available at the Stamp Expressions web site, www.pbstampexpressions.com. Once at the web site, click the Stamp Expressions™ Printer SUPPORT button, and then select Software Download.
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Can I have the software on a CD or download an installation file ?

The workstation is not a software that can be downloaded and installed. Instead, it operates by using Java software that comes already installed on your PC. It works by establishing an Internet connection between your PC and our servers, where you access your personalised workstation profile and use any fully featured version. Therefore, you can access your workstation from any computer with an internet connection and Java installed: no need to carry your data around !
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Can I purchase the software on a CD?

ChatterBlocker - Frequently Asked Questions
Yes, you can have the software mailed to you on a CD for an additional fee. Just go to our purchase page, then select "Add to Cart" under the desired version of ChatterBlocker. On the next page, check the box that says "Backup CD." Note that this is a CD for installing the software, not an audio CD.
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My Windows 98 CD is scratched and broken, how do I go about getting a new one?

ActiveWindows -- Frequently Asked Questions - Windows 98 and...
Contact your computer manufacturer if it came with your computer or if it is from MS, call 1 800 426 9400.
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What if a piece is broken during installation?

Monticello Tile Design FAQ regarding our products, services,...
If a piece is broken during installation, let us know which piece is damaged and we will ship you a replacement piece as soon as possible. If the piece is damaged while it has already been set in the floor adhesive, it is best to wait for the floor adhesive to dry, then chisel out the damaged piece. With the damaged piece removed, you can install the replacement piece.
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Are CrypKey products compatible with installation software such as InstallShield?

CRYPKEY - Leading Global Provider Of Software Copy Protectio...
Yes. CrypKey protection is fully compatible with all installer systems on the market that we are aware of. We use InstallShield in our own software and have yet to experience a problem related to it. Back to Top
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My downloaded R6 installation complains that the "CD is Corrupted" - What's wrong?

FAQ: Frequently Asked Questions
The ZIP archive must extracted to the root of a drive (for instance, C:\ or some other filesystem device.) If you extract it into a subdirectory (as WinZip's "Wizard Mode" will do if it is allowed to manage the extraction and/or execution of the archive) then the installation will not work. To resolve this problem, delete the first extraction and re-extract directly to the root of the drive, then run the setup.exe again from the root as required.
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I lost my installation and recording software CD for my CD recorder. Where can I buy a replacement?

Mitsumi FAQ Database
Mitsumi does not stock or sell replacment installation and recording software CDs. If you need to download drivers, please visit the Driver and Manuals section of the web site. If you need to replace CD recording software, we recommend verifying if your CD recorder is compatible with the following software:
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My CD has arrived broken. What shall I do?

CD Unsigned : Help and FAQ
If your CD arrives with a broken case, there is no need to return the CD. Simply contact us , telling us the problem and we will send you a new blank CD case. If there is a problem with the disc itself, there is no need to return the CD. Simply contact us , telling us the problem and we will send you a new disc. (without the case) If you wish to return an order for any other reason, please read our Terms And Conditions section to learn more about our Returns And Refund Policy
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What are the MACINTOSH System requirements for Picture CD software?

Index of All Business Units FAQs
Can I run Picture CD on a WINDOWS 3.X or WINDOWS NT 3.5.1 System? Troubleshooting Picture CD with WINDOWS Systems
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Can I get the software on CD?

Avalanche Technology - Australian / NZ home of AVG Anti Viru...
You may purchase a CD for an additional cost of $15.00. Otherwise, we do not ship on CD since the download file is small and updates are frequent. Download a trial version and test it out. When you purchase you get a registration code used for converting your trial version into an unlimited version . Make sure you print out the registration code and keep it with your other software. It will allow you to download updates at any time.
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Registering and Ordering Information
Yes. There are charges for postage. You can view these charges here . When ordering by mail, please allow up to three weeks for delivery depending on your location. Most postage delivery times are around 15 working days. You will be given the option of an electronic download as well. This means you can still have the CD shipped if you have already downloaded the software, this is particularly useful in cases where your hard drive crashes etc.
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What is the policy regarding the installation and upgrade of public domain software?

DCF FAQ
Requests to install or upgrade software can be made by sending mail to help@cs.ucla.edu. Both types of requests will be evaluated by DCF staff. New software will be installed only if it is judged to be both reliable and useful for a significant fraction of the user population. Previewers: ghostview, xps (PostScript) xtroff (device independent troff) xdvi (dvi files = TeX output) expect(*) - programmed dialogue with interactive programs (e.g.
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What happens if I don't want my CD to go to the archive?

FAQs | StoryCorps
If you do not wish to have the CD archived, you should not sign the release. In turn, we will not keep a copy of your interview CD.
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How can I get a new CW5 installation CD?

CASEWORKER/5 FAQ
Below is a link to a zip file that contains a complete CASEWORKER/5 Installation CD image of the current release. The unzipped file CASEWORKER5.iso can be used by most CD-burning software to burn a new installation CD. The user will need a blank CD-R and a CD-rewriteable drive.
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Can I borrow the Windows Installation CD?

NYU > ITS > Help & Support > FAQs & Tutoria...
No. NYU does not own a site license for distribution of any version of Windows. Computers distributed with Windows should come with either a Windows installation CD or a Windows installation program on the hard drive.
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I don't see a shopping cart. Is it broken?

My kids music CDs - personalized music for children FAQ
If you do not see a shopping cart or the shopping cart malfunctions please email mycreateabooks@aol.com for assistance. Cookies must be enabled for shopping cart to work. Occasionally an error will occur if you are behind a firewall or are using a pop-up blocker. you entered the wrong security number - they want the last 3 digits on the back of the card by the signature strip.
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My Create-a-Book - Frequently Asked Questions
If you do not see a shopping cart or the shopping cart malfunctions please email mycreateabook@aol.com for assistance. Cookies must be enabled for shopping cart to work. Occasionally an error will occur if you are behind a firewall or are using a pop-up blocker. you entered the wrong security number - they want the last 3 digits on the back of the card by the signature strip.
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I don't have a CD-ROM drive, can I get the software on floppy disks?

Frequently Asked Questions
No, only the CURRENT versions are available through the University of Chicago Microsoft Campus Agreement. If you wish to run current versions of these products, then you should upgrade your machine to meet the minimums, or acquire a new machine which will be able to run the software. No, the Campus Agreement only provides us with Win-32 Operating System UPGRADE rights. You must already have a legally licensed Microsoft Operating System on your machine to upgrade to Windows XP or Windows Vista.
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How do I replace a broken or lost CD-ROM?

Microsoft Learning Support FAQ
If your CD-ROM is clearly defective (cracked, badly warped, or contains a deep scratch) or is missing, you can exchange it for a replacement CD-ROM. Outside of the United States, please send an e-mail message to MSPinfo@microsoft.com. Include the title and ISBN, and specify what is wrong with the CD. Important Replacing the CD-ROM will not solve any software related issues.
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Do you have software installation codes where I need to call support for installation codes?

FAQ
No. There is no software locking in our software in any way to restrict installation or reinstallation. You have an unlimited user license for use within your business. InstallShield sometimes needs the company name and user name but we don't use that information. We do advise you to have strict Windows users logins and EMR Datacenter user login PIN numbers, and office policies of not sharing passwords. We trust our users to safeguard the software and not give copies to their friends.
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Can we do our own installation?

Fact Sheets : PCCIE: Frequently Asked Questions (FAQ) : PCCI...
The customer may perform installation with start-up accomplished by the contractor to ensure installation was properly accomplished.
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I get an error during installation of the software. What shall I do?

Cisco Router Simulator: FAQ
It is likely that the error is not critical. Press ignore and proceed with the installation. If the program does not install properly, please contact us by email with exact nature of the problem (mention the error code if available). You can always un-install the program by using "Add/Remove Programs" applet in the "Control Panel" <Top>
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Do you provide additional software installation?

Dedicated Hosting Services :: Frequently Asked Questions
Yes, we can provision and install a wide variety of software to help you with your e-business. Software that we install on a daily basis includes: Imail, Macromedia ColdFusion, Macromedia JRun, ASP Login, BrowserHawk, etc. Our sales staff can provide a more comprehensive list should you require one and quote you software installation fees should one be applicable.
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Is there really no software installation?

Content Management Ireland ? Web based CMS now available fro...
No, There is nothing to install. EditBureau is software as a service. It uses Java applet technolgy for its editors to ensure a smooth and reliable user experience.
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About software installation What's an SDK ?

ImmerVision
ImmerVision's SDK (Software Development Kit) is a kit containing ImmerVision's video library, technical information, working examples and files (software modules) required to integrate the ImmerVision PTZ (pan-tilt-zoom) functionality into the standard CCTV security system or systems that you currently use (More info).
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Where can I purchase Hawaiian Music Tapes and CD's if I don't live in Hawaii?

Hawaiian Music FAQ - Frequently Asked Questions
There are a number of Hawaiian Music retailers that you can order music from no matter where you live in the world. Some of these allow direct ordering from their web site, while others will send you a complete catalog. The Sources of Tapes and CD's page at Stevo's Hawaiian Music Guide has a complete list of retailers, addresses, and prices. We recommend that you order your CD's from a retailer that specializes in Hawaiian Music rather than a national retailer.
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Don't you have a lot of bugs with such frequent software updates?

Kaleidescape - FAQ (Frequently Asked Questions)
Prior to general release, each new version if KEAOS goes through QA testing, Alpha testing, and Beta testing. Then we do a gradual staged general release over 30 days or more. As a result of such thorough testing as well as our excellent software development practices, we have never experienced a "regression" software defect in any released version of the software.
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