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Frequently Asked Questions

How do I upgrade from a previous version of a certification?

FAQ
Where Upgrade Exams are available, if you hold a previous version of the certification, you can upgrade to the newer certification at a reduced fee. For Sun Certified System Administrator (SCSA), which is comprised of a Part 1 and Part II exam, the Upgrade Exam only requires successful completion of one exam.
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Can I Upgrade My Previous Software Version?

Frequently Asked Questions
Yes, all our software products are upgradeable. When you find the product you wish to upgrade instead on clicking 'add' to basket click on 'upgrade'. You will then receive a 30% discount on the normal price. When the order has been received we will validate that you have purchased a previous software product from us before we process the order.
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Can I upgrade my previous Tenant Pro 5.0 software to the latest version?

Property Automation: Tenant Pro 7 Property Management Softwa...
Yes. If you're a Tenant Pro version 5.0 user, you can upgrade to version 7. You can also convert data by converting to 6.0 first, then immediately migrating to version 7. Yes. Your upgrade price includes any Add-On products which you currently own, excluding workstations.
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I already own a previous TropeTrainer™ software , will I have to pay for the new version?

FAQ
The new version of TropeTrainer™ software is an upgrade with major new features. Existing users will be able to upgrade for $24.95 (plus handling). Kinnor software currently provides updates for bug fixes and minor changes at no charge.
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How do I upgrade from a previous version of Living Cookbook?

Living Cookbook Recipe Software - FAQ
Order a version upgrade license ($3.50 for a CD with shipping and handling to U.S. addresses, $2.50 for downloadable) from the Radium Technologies Store. Then install from your CD, or download and install the latest version from the web site. The first time you run the application your recipe database will be upgraded to the new format. It is strongly recommended that you backup your recipe database prior to upgrading to a new version.
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Can I upgrade from a previous version?

VTS Direct FAQ's
Yes you can, we do however need to validate that you currently have an existing copy of Mindmanager, you can provide a previous proof of purchase or provide us a licence key from within the programme. To obtain your current licence key, click on ‘help’ and ‘about mindmanager’ and then click on the licence button to obtain your key from the programme.
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How to upgrade openCRX from a previous version?

openCRX - Faq
We identify an openCRX version with 3 numbers x, y, and z (i.e. openCRX x.y.z). x.y.z is the Implementation Version, x.y is the corresponding Specification Version. The meaning of individual numbers is listed in the table below: interfaces have been extended and/or new functions have been added (but upward compatibility is guaranteed) What follows are detailed instructions for upgrading openCRX from v1.9.1 to v1.10.
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Can I upgrade from a previous version? What is the upgrade policy?

FlexiServer Frequently Asked Questions (Presales)
All minor upgrades and bug fixes and some major upgrades are available free. Simply install the new file over the old file. If we introduce major new features or change the registration system, we may require users to purchase an upgrade. We guarantee free upgrades for 3 months from date of purchase but in practice we often allow upgrades up to 12 months. If in doubt backup your old version and just try the new version.
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Can I upgrade to version 2.0 from a previous version?

Jiiva
Current customers, who have opted-in to receive notifications from Jiiva, have received an email detailing how to get version 2.0 at a discount. You can receive announcements of Jiiva products in the future by contacting and asking to be added to the list.
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How can I upgrade to the latest software version?

GENO-tronics - FAQ
The PTC-221 Dyad Disciple is requires version 1.3 or higher of Easy Engine. A special serial y-cable is provide with the software package. A Disciple occupies 2 serial ports on the PC
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How do I upgrade to the newest version of the software?

Web Conferencing and Remote Support Solutions to enhance Bus...
While the Host software is running, right click on the 'e' icon in the system tray. Select the 'Check for Updates' option from the pop-up menu, and the most recent version of the software will be automatically downloaded and installed.
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I own a previous version MenuPro (prior to version 8). Can I upgrade to version 8?

Frequently Asked Support Questions
Most likely (although it depends how old your previous version is). Click here to access the MenuPro page and then click the link to the right that says Upgrade Info. No, MenuPro 8 will not erase data from a previous version of MenuPro. The first time you run MenuPro 8 it will locate your previous data and prompt you to upgrade it to the new version. Copy your MenuPro data files from the old computer into a single folder on a removable disk (floppy or USB Flash drive).
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How do I upgrade the ATA 186 from software version 1.34 to software version 2.1x?

Cisco - Cisco ATA 186 FAQ and Common Issues
To upgrade the software to the latest release (2.1.x) from version 1.34, you have to upgrade to version 2.0 first, and then upgrade it to 2.1x. For more information on this subject, refer to Upgrading Analog Telephone Adaptors (ATAs).
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How to upgrade MoBif latest version software?

MoBif Berhad > Products > FAQ: Surveillance (Technical) ::
Ans: Uninstall the old version MoBif software and reinstall the latest version MoBif software. Before you re-register, you have to contact us (by email or phone calls) to reset your CD-Key for re-register purpose. You need to provide us with your Serial No (eg: SPR0000001), UserID and First Level Password, to verify the owner of the cd-key. Ans: You can use back the same userID as long as the cd key is the same.
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How do I upgrade from an earlier version?

RCF Frequently Asked Questions
Save the original RCF and it's configuration file (just in case). Execute the new RCF with the --update-config parameter. Review the new configuration file (some options may have been added).
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I Have An Older Version of Windows, Should I Upgrade?

FAQS
While the older Versions (98,ME,2000,XP) of Windows were all good operating systems, none them were designed to cope with the magnitude of dangers on the World Wide Web in the year 2008. These systems just weren’t designed to handle the nasty stuff that’s out there today. Most of these systems that I see either won’t boot at all or are so slow and/or plagued with so many error messages that they are practically unusable.
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Can a PC to Mac switcher upgrade from a previous QuickBooks for Windows version?

Financial Management and Small Business Accounting Software ...
Yes. QuickBooks for Mac can upgrade QuickBooks for Windows 2007 (Enterprise edition excluded) company files directly from within the product.
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I do not like a recent upgrade to a program. Can I go back to a previous version?

Sorcerer FAQ
Yes, dispel -d program version-number-desired will get you back to a fully loaded version if it was previously built and loaded into the system with the cast command. BTW, this is NOT recommended for use with the sorcery program(s) though. Typing cast program will get the last version compiled and loaded from /var/cache/sorcery/. Using the cast -c option will get the last download from /var/spool/sorcery and build it again.
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How do I upgrade from a previous version of DVD Database X?

faq
FIRST, PLEASE MAKE A BACKUP COPY OF YOUR DVD Data FOLDER. This folder contains all of the information in your DVD database, as well as all of the associated cover images. This folder can be found in the same directory where DVD Database X is currently installed. To upgrade your version of DVD Database X, simply drag and drop the newly downloaded Application Icon (fancy silver and blue thing) into the location where you currently have DVD Database X installed.
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I've got the previous version of WorldMate. How can I upgrade?

MobiMate: WorldMate - FAQ
If you choose to install and activate this version it will replace the previous installation. As this version uses a different payment model, from now on you will be billed monthly via your mobile phone bill. The Flight Status Service is billed on a pay-per-use basis using your mobile phone bill as well.
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After I update or upgrade Jingle, is the data of the previous version of Jingle reserved?

Jingle|email-sms reminder software
Yes. Updates or upgrades will not destroy the data you entered when you were using a previous version of Jingle.
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How do i upgrade my database from a previous version of Invision Portal or Web Wiz Forums?

iPortalX - ASP Portal - FAQs
ASP Invision can upgrade your database for you for a small fee. Contact support(at)aspinvision.com for more details.
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How do I upgrade from the trial version to the retail version of the product?

Windows Small Business Server 2003: Frequently Asked Questio...
If you are running the trial (evaluation) version of Windows Small Business Server 2003, you can upgrade to the retail version by running Setup again using the retail media. For details, see the "To complete an upgrade" procedure on the Upgrading to Windows Small Business Server 2003 page. Additionally, you can also upgrade an evaluation version of Windows Server 2003 Standard Edition. Note If your server is running either Small Business Server 4.5 or Microsoft Windows NT 4.
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I own an older version of Mad Scientist Software. How do I upgrade to the latest version?

FAQ
a software license owner, you are eligible to purchase an upgrade at a reduced price. Click here to order an upgrade online or click here to print an upgrade order form. All upgrades are subject to verification. You can also call 1-800-250-2988 to upgrade.
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If I downloaded an earlier version of the software can I upgrade to the latest version?

Frequently Asked Questions
The latest version of our online software automatically checks for any minor updates whenever it connects to the internet to download audio. If any newer components are available then the software can automatically update itself. PLEASE NOTE: There is a difference between a free minor upgrade and a product upgrade. The minor upgrades allow you to keep the product that you have registered up to date.
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Can I use my previous license in a new version of the software?

CINEMA FAQ (Frequently Asked Questions)
Starting with version 1.20, we will provide license that will be valid only upto some expiration date and the upgrades will be valid only upto some update expiration date. Beyond this date your software will not work as expected or the new upgrades will not be available to you. The license scheme was slightly changed from version 1.19 to 1.20. All users of 1.19 should upgrade and get the new license.
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