IDD services are not activated by default. You can activate it through the Online Portal. Go to Value Added Services and click Activate IDD Services.

No. All outgoing calls are barred. Calls to Singapore or other countries can only be made by keying in the *131* code.

If you have registered for IDD service either by paying $1,000 deposit or applying credit card recurring autopay, you can make IDD calls by dialing :

If your IDD calls is to be charged to your department you can use the "NUS IDD" service. Your department's Phone Admin can grant you access based oon your staff ID. Alternatively you can register your DID number with IDD Service Providers.

Enter Staff ID, '*', PIN and '#' when prompted e.g. "034511*765412#" if your Staff ID is "034511" and PIN is "765412" Enter the IDD service provide prefix and the overseas number e.g. to use Singtel VOIP dial "019<country><area><telephone num>"

The first thing you should check is the status on your account, which is listed on your account summary page. If the account has expired, you will not be able to make international calls. If your account status is 'Active', you should be able to make international calls once you enable the international calls feature under your SuiteAdvantage account, provided that you have a positive account balance.

Yes. If your Staff ID have been given permission to make IDD calls by your department you can use any NUS IPTel Cisco 7940 or Cisco 7960 IP Phone to access the IDD service by pressing the "Services" button and select Option 5 "NUS IDD". You will be prompted to enter your Staff ID and PIN and be authenticated before you can make IDD calls. Note that the same PIN is used for accessing voicemail and the IPTel Options Settings.

If you have registered your NUS DID number with an IDD service provider, you can dial 9+IDD Prefix+country code+area code+number. Note that the IDD prefix excludes Singtel's 001, 013 and 019 services as these are reserved for NUS corporate use only.

The display of the overseas' caller's ID depends on the foreign service provider. If the foreign service provider does not forward the caller's ID to Singtel our IPTel phone will not display the number.

Telcom1515 Fax Premium is recommended for fax transmissions. You can make IDD calls using Telcom1515 Fax Premium. However, you will be paying higher rates because we offer premium quality line for fax transmissions. We would recommend you to use Telcom1515 Biz to make IDD calls.

Video IDD calls to 76 operators in 38 countries will be charged US$0.0067 per second (equivalent to US$0.40 per minute) for Video IDD calls originating from the Philippines. Per-second Video IDD charging to the 38 countries will not require the subscriber to register or to utilize a special dialing string or sequence. Per-second Video IDD charging to the 38 countries will be billed in the same manner that regular per-second voice IDD is billed.

You can check for promotional or the latest rates with the Whoops! Helpdesk (603-2145 4567) or the Service Provider's Helpdesk.

Yes, any smart VOICE/smart ACCESS user can make calls to over 200 destinations around the world to/from, both land/mobile phones.

If you are a student, have you called STC to check on possible problems with your bill? The number to dial is x7821 from on campus, or 1-888-344-6837 from anywhere If you are a student, are you attempting to make a long distance call from an office telephone? This generally will not work. If you are faculty or staff, make sure you are dialing all 7 digits of your auth code. If your code is 5 digits long, add 2 zeros to the end.

Don't worry every call will be recorded and you will be able to listen to it on-line as a streaming file or download it as an mp3 file and listen to it later. If there's anything you don't understand you will be able to contact either Howard or Jonathan later for clarification. If it's a big issue you can use one of your One-On-One calls to get more in-depth coaching on it.

Enter Staff ID, '*', PIN, '*', Charge Code and '#' when prompted e.g. if your Staff ID is "034511", PIN is "765412" and Charge Code is "1" enter "034511*765412*1#" Enter the IDD service provide prefix and the overseas number e.g. to use Singtel VOIP dial "019<country><area><telephone num>" Note that the default Charge Code of '0' need not be entered.

If the caller dials 7 digits from overseas, a recorded message will notify the caller of the new 8 digits number. The caller will then need to dial the 8 digits number for the call to be connected. Please note that the voice message will be on for 6 months from respective date of change from 7 digits to 8 digits.

Please check to ensure you are in the DigiCell coverage area. Repeat network access (first switch off, then switch on your handset). Dial 135 and check account status.

Check that you have sufficient credit balance and/or that you have entered the area code ahead of the phone number. Also check that your battery is sufficiently charged and whether there is sufficient coverage in the area you are calling from. If you are still unable to make calls, contact Customer Services on 078 78 11 33.

Remember your SkyNET service is a prepaid, so if your credit card is no longer valid (you are over your credit limit, the card has expired, etc.), our system will automatically suspend your account until you have contacted us to update your account information. Should your card fail charge for any reason, you will be notified by SkyNET via an e-mail. Should you not contact us within 10 days of the e-mail being sent to you, your account will be terminated and you may be charged a $19.

Simply use your pre-registered phone number to dial 1516 + country code + area code + telephone number to make the call. For example, if you want to make a call to the number, 916 4451 534 in the United States (country code: 1), you would need to dial 1516 1 916 4451 534. From there, just wait for your call to be connected.

For collect calls to the USA or Canada dial 175. For international calls please purchase a 199 or 197 card from our front desk and/or from Soda Isabel and follow instructions on the back. 800 numbers for different phone carriers are posted on the phone list in your room and on the back side of the door by the computer. Our number is ++506-221-1169. For local calls from the main guesthouse, the apartment, the hostel rooms and the annex please dial 9 first ? all numbers in Costa Rica are 7 digits.

Simply pick up the telephone and make calls like normal. You'll need to dial the area code and phone number for all calls outside of your area code. If the number you are calling has the same area code as your SunRocket Household Number, all you need to do is dial the last 7 digits of the number, no area code needed. You do not need to dial a "1" for long distance calls, but if you dial a "1" out of habit, your call will still go through.

Yes, we do make house calls. However, we want to make sure your computer is fixed right the first time. This can be best accomplished in our shop, where we can take the time to do a complete system diagnosis in a secure environment. We don’t feel like your getting your money’s worth in the few minutes that we can spend on your computer during a house call. Most of the problems encountered with today’s computers require one or more diagnostic scans to be run.

Simply dial 1516 + country code + area code + telephone number with your pre-registered telephone number with Phoenix Comms. For example, if you want to make a call to the number, 916 4451 534 in the United States (country code: 1), you would need to dial 1516 1 916 4451 534. From there, just wait for your call to be connected. Yes, however, mobile air-time charges from your respective mobile service provider are applicable.

The IDD tariff is calculated on a 6-second basis for IDD001 and IDD1597, and on a per-minute basis for IDD1523. PEOPLES local Basic airtime charge, calculated on a per-minute basis, will also apply.

Yes. Supposed you are working with another department A. First, approach the Phone Administrator of department A to activate for you. You will be given a charge code for your IDD calls. Enter this charge code when you make IDD calls. The costs of the IDD calls will then appear in the IPTel bill of department A.

Typically corporate networks are protected from external attacks using a proxy or firewall. These devices block unwanted accesses either from the interior and exterior of the network. If you want to make outside calls from a corporate network behind a firewall, ask your network administrator to allow DharmaPhone traffic. DharmaPhone requires an outbound TCP connection to port 2332, and an arbitrary (0-65535) UDP port which is negotiated upon connection.