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Frequently Asked Questions

Is there technical support for eLearning courses?

New York Institute of Finance: FAQs
You can email technical support 24/7 at support@vcampus.com. Telephone support is available by calling 888-235-7260.
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eLearning FAQs
You can email eLearning Support 24/7 at support@minnay.com. Telephone support is available during normal business hours by calling 1-888-603-0280 and asking for eLearning Support.
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What are eLearning Courses ?

BCCC Distance Learning - FAQ
eLearning courses are taught completely online, with no more than one on-campus meeting for orientation. With an eLearning course, your classwork and interactions with your instructor and fellow students occurs primarily online. Online instruction may be supplemented with a printed or online textbook and perhaps videos/DVDs or CD-ROMs. Email discussion groups, and chat rooms provide a high degree of student-to-student and student-to-instructor interactivity.
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How do eLearning and Hybrid credit courses differ from traditional courses?

BCCC Distance Learning - FAQ
eLearning and Hybrid credit course are fully accredited college course. All credit courses offered in this manner are also offered on campus. The same subject matter is covered - the same information is learned. It is only the way it is learned that differs. The main difference is in the amount of online technology used in the class.
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Where can I get Technical Support?

SignaLink FAQ
Free Technical Support is available for the SignaLink. Please refer to our Technical Support page for details about contacting us. NOTE: If your problem or question involves the software that you are using, then you will need to contact the author of the program directly for help. Be sure to read the programs built-in HELP documentation before you ask for assistance! The HELP files usually have the answer that you are looking for!
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Can I earn a degree just by taking eLearning and Hybrid courses?

BCCC Distance Learning - FAQ
Yes! There are over two hundred eLearning or Hybrid courses available. Eleven majors and three certificate programs can be completed in their entirety through a combination of eLearning and Hybrid courses: Many other programs of study and certificates are at least 50% available via eLearning and Hybrid. For example, 90% of both the Liberal Arts: American Studies and the Journalism programs are currently available through a combination of eLearning and Hybrid courses.
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I have an Apple computer. Can I run my eLearning courses on it?

The following are some frequently asked questions that may p...
Although Mac users are still not supported at this time, the CBT has been successfully tested on a Mac platform running OSX with the Safari web browser. It is recommended that you do not use AOL's web-browser to view the modules. You can use AOL to connect to the Internet, however it is recommended that you launch Microsoft Internet Explorer to access the CBT site and view the modules. Firefox web browser is also not recommended.
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How interactive are eLearning courses?

eLearning FAQs
Very! In addition to the interactive exercises, animations and drills clients can contact the course instructor via email or post a query of the discussion board for others to respond.
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What are your technical support policies?

Frequently Asked Questions about DUI Professional
DUI Professional Software is provided with online help that usually can resolve most questions. However, you may contact us for questions about the product. DUI Professional Software's 800 number cannot answer technical questions regarding the program, all queries must be submitted via email with the understanding they may be published on this website in a support database.
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Do You Answer Technical Support Questions?

ATPM 12.07 - Frequently Asked Questions
Of course (although we cannot promise to answer every inquiry). E-mail our Help Department at help@atpm.com.
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What kind of technical support is available?

Network Magic - Frequently Asked Questions - FAQ
We offer free support for all Network Magic users via either a toll-free phone number, email, or our Support Web site. And Network Magic Pro users receive free priority service. Please visit our support page here. If you can't find an answer to your question there, use the Ask Support a Question link to contact our Support team by email, or call our toll-free support number.
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What type of technical support is available?

Verizon | FiOS Internet FAQs
What is Verizon FiOS Internet Service?Verizon FiOS Internet Service is a broadband service designed to provide Internet access with maximum connection speeds of up to 50 Mbps or 30 Mbps downstream and 20 Mbps or 5 Mbps upstream, depending on where you live. FiOS is provided on our state-of-the-art fiber-optic network. The consumer packages include a standard suite of services including access to newsgroups, up to 9 Verizon.net email accounts, online services, and 10 MB of personal Web space.
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How do I get technical support for Sequencher?

Gene Codes Sequencher 4.8 Frequently Asked Questions (FAQ)
Unlimited Sequencher technical support is available to all current members of the Maintenance Program by email and by phone. We encourage you to phone us, but if you prefer email, please describe your problem as completely as possible and address it to support@genecodes.com. Include your full contact information and your registration number or the original purchaser's name. We also have a troubleshooting guide as part of this FAQ.
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Do you offer Technical Support?

CheaperWebHost.com - Frequently Asked Questions (FAQs)
We offer free e-mail support. For any questions or support related issues, please see our Support Page. Note: we do not offer telephone support.
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RMIS FAQ
Our Technical Services Group supports all RMIS products and services. Help Center coordinators and technical support analysts are accessible via a toll-free number (1-800-767-2524) and are available from 8 a.m. through 8 p.m., ET, Monday through Friday, to respond to any RMIS-related inquiry.
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What are the hours for Technical Support?

Internet Connection, Dial Up FAQ's - by Connectto.net
We do not get many after hours calls, that is why there are no Technicians available for (phone calls after hours or on weekends.)
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Is technical support free?

CD to MP3 Ripper FAQ - Frequently Asked Questions
Yes, the technical support is completely free. As to the regsitered users, we will try to reply all the messages within 24 hours. As to the unregistered users, we do not guarantee that all the messages will be replied although we will try our best.
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Do you offer telephone technical support?

Haxial FAQ
We keep our prices low. At these prices, we cannot offer telephone tech support, sorry. We do offer tech support via e-mail.
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How do I get technical support when I'm traveling?

Global Internet Roaming - Frequently Asked Questions
See our Technical Support page for who to contact about support questions and for troubleshooting tips that solve the problems experienced by most roaming users.
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E-mail servers and filters Tech Support
Ceratec Inc. (EmailProfessor) distributes DataEnter, Paragon, Scan&Sort, Desknow and other products in the US and Canada. We also handle tech support for the US and Canada. You can e-mail, fax or call us. Add forward request for the person who wants the mail at home, too. (jdow@mycompany.com - jdow@aol.com) Make it visible on port 25 only if you really need to and if you do route it over a different IP. The reason for that is that there are blacklists.
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Where can I go for technical support on Firaxis' games?

Firaxis Games: Company: Contact Us: FAQ
For technical support on Sid Meier's Gettysburg, Sid Meier's Alpha Centauri, Sid Meier's Alien Crossfire, and Sid Meier's Civil War Collection please email Electronic Arts at support@ea.com or call them at 650-628-8468. For technical support on Sid Meier's Antietam e-mail support@Firaxis.com or call 410-568-3675. For support with Sid Meier's Pirates! or any Civilization series game, please visit the 2K Games Support Site
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Do You Provide Technical Support?

FAQS
Yes, we provide email technical support. Of course, our previous customers will receive priority. If you have a computer related question or problem, just send us an email and we’ll see what we can do. If you’re one of our customers be sure to mention that in your email.
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How can I tell if eLearning is for me?

BCCC Distance Learning - FAQ
The successful online learning student is usually a highly motivated individual who is committed to learning. Online learners know how to budget their time better, set priorities, and follow a task through to completion. Students who can handle college-level work and study independently do well in online learning courses.
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Can I get continuing education credits for eLearning courses?

eLearning FAQs
this time Minnay eLearning courses are only eligible and approved for AMMA (American Medical Massage Association) CEU's . We are currently working on approval for other associations.
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What elective courses are available to support technical writing students?

Frequently Asked Questions
TWRT 71. Designing and Writing Online Documentation. Offered on a periodic basis. Check the current Schedule of Classes. TWRT 66 courses. Special Topics in Technical Writing. Offered frequently. Special topics courses include Document Planning and Scheduling and Technical Editing. Additional electives offered by other departments support technical writing students in areas such as graphic design, Web development, programming, e-business, and many other subjects.
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