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Frequently Asked Questions

Q3: I've lost my product instructions. How can I replace them?

Simulaids - Instruction - Frequently Asked Questions
Look at our new Instructional Materials library on the web site. You will find all of our current product instructions there to download in pdf format (above).
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I lost the instructions/songsheet! Can I get a copy?

Woodstock Chimes - Frequently Asked Questions (FAQ)
Sure. Click here to see a list of the available instruction sheets and song sheets. If you don't find what you're looking for, click here, and we'll get back to you. If you own or manage a retail business, you will need to establish a wholesale account with us. If you're interested in opening a wholesale account with us or would like to receive further information about our product line, please click here and complete the following questionnaire.
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I've lost my stock certificates. How can I replace them?

Inovio & Faqs
Contact our transfer agent, Computershare Investor Services Inc., at the address listed under the question above, "Who is Inovio's transfer agent?"
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Anesiva - Investor FAQs
Contact Mellon Investor Services and they can look up your records and make any necessary adjustment. There is a fee involved for replacing lost certificates.
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How can I get a new plate to replace one that I've lost?

Massachusetts RMV - Registrations and Titles FAQs
Replacement plates may be ordered from an RMV branch or over the phone (617-351-4500 or 800-858-3926). The fee is $10 per plate. You will be issued a temporary plate permit to keep in the vehicle until the plate arrives. You may obtain an inspection with this permit, if needed. If both of your plates were lost or stolen, you must obtain a new set of plates (new plate/registration number) from an RMV branch. Unfortunately, green plates cannot be replaced with the same number.
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My Gerber product was lost or stolen. Will you replace it?

GerberGear > FAQ
Sorry, but stolen or lost products are not covered under the warranty. Our warranty covers material and manufacturing defects. For liability reasons, we do not sell or send individual blades, jaws, or bits, anything that would require disassembly of the product, through the mail. Our products are designed to be disassembled by our factory-trained personnel only. Repaired tools are reassembled by our personnel to ensure the most optimum tool performance.
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I have lost my U-PASS. How do I replace it?

UW Commuter Services : Commuting : Frequently Asked Question...
First, obtain a new Husky Card (no charge) by going in person to the ID Center (lower floor of OUGL) with picture ID. Then bring your new Husky Card to Parking Services to get a replacement U-PASS sticker and pay the applicable fee. If you leave University employment or no longer wish to have a U-PASS, you must return the U-PASS to Commuter Services to stop the charges. You are responsible for the cost of the annual U-PASS if you fail to return it. No refunds are issued for the quarterly U-PASS.
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How Can I Replace Or Fix A Broken Product?

DC Direct
You can bring the item back to the retailer that you purchased it from, so they can take up the matter with the Diamond Distributors customer service representative. DC Direct is not equipped to respond to requests to repair broken items or ship replacement parts.
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I've lost the cooking instructions label, how can I find out how to prepare my meal?

Make Thyme For Dinner - FAQs
Click on the link below the recipe on the menu page and the cooking instructions are available. If you are unable to locate the desired recipe, call us as (207)221-5194 for assistance.
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I've lost the assembly instructions to my EXAKT-PAK® package. How can I get another one?

EXAKT-PAK Regulatory News
E-mail your request to infopak@exaktusa.com, or call us at 1-800-866-7172. If possible, please have your package part number available.
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I've lost my product key. How can I get it resent?

Taskline FAQ
This website can resend your product registration information. Please click here to access this facility. Return to top of page Copyright© 2002-2007 ResultsWare Limited. Taskline® and ResultsWare® are registered trademarks of ResultsWare® Limited
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I've lost my product key. How to retrieve it?

Customer Support: Frequently Asked Questions (FAQ)
Just login to our Customers Area with your Order ID. If you forgot or lost your Order ID, please send us an e-mail to support@lovelysoft.com together with the details of your previous purchase. You will receive your key at no charge as soon as we have validated your old registration data in our database. It is impossible for a third party to intercept your credit card information. We use the industry standard Secure Sockets Layer (SSL) protocol for secure online commerce transactions.
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I've lost my pet; what do I do?

Frequently Asked Questions
After searching your own neighborhood, stop by your local animal shelter to report the lost pet, view the strays at the shelter and check through found reports. You can visit the shelter as often as you wish, but you should at least try and stop in every couple of days to make sure the animal has not been brought in. Descriptions of the same animal can vary from one person to the next, so don't rely on a phone call to identify your pet.
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I've lost my registration code. What should I do?

Text reading software FAQ - questions and answers about Text...
Email us letting us know you need your registration code. Include your full name, mailing address, approximate timeframe when you purchased, and the email address you likely used when you purchased. Don't forget to mention which program you had purchased.
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I've lost my password. How do I get it back?

Frequently Asked Questions - AgMap
Go to the "Your Account" page and select "Retrieve Your Password" from the options menu to the right side of the screen. Enter the email address that you used when you created your account and we'll send your password to you. Otherwise, you can email us at agmap@psu.edu.
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I've lost a library book. Is it possible for me to replace it for the Library?

FAQs -- USU LIbrary
You may buy a copy of the book and give it to the library. If the book was a hardback, you should supply a replacement that is in similar condition and that is the same or a later edition. You may use your Aggie Express Account to pay for most transactions in the library. This includes purchasing a VendaCard to make photocopies, paying overdue fines, making transparencies, locker rentals and thesis/dissertation binding fees.
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I've lost / broken a favourite programme from a few years ago. Can I replace it?

BBC School Radio - About School Radio
For copyright reasons we are only able to make available CDs or cassettes of programmes during the academic year in which they are broadcast. For this reason we do not keep an archive of spare stock. However, if a favourite programme is repeated (which often happens within the first 3 years after original transmission) it will be available via the order form once more. It is extremely unlikely that any copies for programmes over 5 years old will be available.
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I have a Shark Stainless product and have lost/broken my key. How do I replace it?

Shark Stainless Product Related FAQ
Each Shark Stainless toolbox is fitted with Medeco locks. Each key ring will have an identification number displayed on the small aluminum tag. Contact Shark Stainless with the identification number and new keys will be provided. Please do not move or remove the identification tag.
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I have lost the instruction manual for my product. How can I replace it?

VTech Electronic Learning Products - FAQ
Instruction manuals for many of our products are now available to download at no charge from our website. Please click here to go to the Product Manuals page on our website. If you do not find your product listed here, please send us an email for information You can purchase VTech products online by visiting our online store, just click the Shop Now button. In the United States, please contact our Consumer Services Department at 800-521-2010 for more information.
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I lost my Weber owners manual, can you replace it for me?

Welcome to Weber.com
Yes, we'll replace any lost or damaged owners manual at no cost to you. Just email us or call Weber Customer Service at 800/446-1071. It is important to us that you are always able to use your grill properly and safely. To expedite your request, please be sure to include your full name, address, phone number and grill serial number.
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How do I replace my Medals that were lost?

Army Community Relations
You may be charged for the replacement of the medals. What is the status of the Cold War Medal? Will it be issued? The Department of Defense (DoD) recently completed a comprehensive review for both military and civilian awards policy. As part of the review, DoD examined award recognition for military service during the Cold War.
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I lost my Instructions booklet. Can I download it?

SleepPhones FAQ | SleepPhones
Here is the pdf version. You can print it, fold in half length-wise, then fold it into thirds. download instructions_booklet.pdf If you only need the section on how to synchronize and slow your brainwaves, you can just download this pdf. download instructions.pdf Our bodies are surprisingly adaptable. When the head area is warmer, your body compensates by dissipating heat from other places.
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I lost my driver license. How do I replace my lost license?

Driver License Most Frequently Asked Questions (FAQ)
You will need to take at least two (2) acceptable proof of identification documents into a deputy registrar office and purchase a duplicate license. The fee is $19.50. Banks are instructed to send returned checks through a second time. If the check clears on the second attempt, the BMV does not receive any notice of a returned check.
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I've lost most of my hair; can your product help me?

Avacor
Our product works on the majority of its users. We recommend you use it for at least 1 full year in order to give yourself a chance for it to work. Remember, AVACOR comes with a MONEY BACK GUARANTEE depending on the quantity purchased.
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Avacor Frequently Asked Questions
The only way to know for sure is to try it. Our product works on the majority of its users. We recommend you use AVACOR for at least 1 Full Year in order to give yourself a chance for it to work. Remember, AVACOR comes with a MONEY BACK SATISFACTION GUARANTEE depending on the quantity purchased.
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What if I lost the full version of the product I've registered by any reason?

Meliora Software - Frequently Asked Questions
You can always get the latest version of the product you have registered free of charge. Please, leave us a message providing the email address you used for registration and we will send you the full version of the product to that address as soon as possible.
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I lost my wallet! How do I replace all my ID?

Frequently Asked Questions (FAQ)
Need to replace lost or stolen government ID? The Government of Canada has brought together on one page all the information you'll need to find out how to apply for new ID. You will also find tips on what to do if your wallet is stolen, and information on identity theft.
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How do I report / replace lost or stolen credit cards or travelers checks?

Frequently Asked Questions
You will need to contact the bank that issued the credit cards or traveler's checks directly. The Embassy cannot assist with lost or stolen credit card or traveler's checks claims. Following are contact numbers for selected credit card companies:
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I have lost my operating instructions - Can I get another copy?

Air Conditioning FAQs
Quite possibly, contact those nice people at Comfort and they may be able to send you copies or at least advise you how to proceed.
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I lost the instructions for my child seat. What can I do?

Car seat FAQs
Many manufacturers post instruction manuals or references online. If you know your seat's manufacturer's web address, you can try going to their website and finding the manuals there. We actually have some of these installation guides posted on our site, as well as some wonderful information from our friends at the National Highway Traffic Safety Administration (NHTSA).
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