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Frequently Asked Questions

How do I update from the previous product version to a new one?

Frequently Asked Questions (FAQ)
Yes, Attachments2Zip allows you to decompress attachments of incoming e-mails, without help of external zip programs.
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Is the new update interoperable with the previous version?

ZigBee Alliance -- FAQ
Yes; products built with the ZigBee Feature Set can participate in a ZigBee PRO Feature Set network as end devices and visa versa. Products built with either a ZigBee Feature Set platform based on the ZigBee 2006 specification or a ZigBee Feature Set platform based on the updated specification, are fully interoperable at the network level. As before, end-to-end interoperability is achieved using a Public Application Profile with either Feature Set.
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I see the new version of R-Studio on your site. Can I update my version?

R-TT - FAQ
In accordance with our sales policy , we guarantee customer support service within one year from the date of purchase. The services include technical support, customer support and all updates and new releases for purchased product during that term. When 1-year support service expires, customer needs to renew that support at a discounted price to continue receiving support services. The renewal support purchase extends customer support by 1-year from the date of its expiration.
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I already own a previous TropeTrainer™ software , will I have to pay for the new version?

FAQ
The new version of TropeTrainer™ software is an upgrade with major new features. Existing users will be able to upgrade for $24.95 (plus handling). Kinnor software currently provides updates for bug fixes and minor changes at no charge.
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How do I update my copy of SuperSearch with your new product releases?

Sound Ideas - Frequently Asked Questions
If you have an older copy of SuperSearch that does not contain all of our most recently released products, we invite you to either - Download and install a fresh copy of SuperSearch from the Sound Ideas Web site. Simply choose your platform and download a brand new copy from either the Mac Download or PC Download page of this Web site.
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How can I update product to the latest version?

PHP Excel Explorer - FAQ
New versions sent via email to all registered customers within 1 year after purchasing. If you change your mailbox or do not want to receive feature updates, please inform us: support@eephp.com
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How can I update to a new version of beaTunes?

beaTunes ~ FAQ
On Mac, just replace your old beaTunes app. If OS X asks you whether you want to replace the old application, say yes. On Windows, uninstall the old version. Make sure that you do not have the installer delete Color and BPM data. Then download the new Windows installer and open it.
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How can I update to the new version?

SyncPlus.net : FAQ
If you are using an old version and you click the button for calling a shop assistant while using SyncShop, you are directed to the installation website for update. In the case of using P2P, a version update confirmation dialog box appears to prompt you to update the version when you log in.
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Hattrick Manager - FAQ
Simply download the latest version and install it over your current. You don't need uninstall your current version.
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How do I upgrade from a previous version of a certification?

FAQ
Where Upgrade Exams are available, if you hold a previous version of the certification, you can upgrade to the newer certification at a reduced fee. For Sun Certified System Administrator (SCSA), which is comprised of a Part 1 and Part II exam, the Upgrade Exam only requires successful completion of one exam.
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After I update or upgrade Jingle, is the data of the previous version of Jingle reserved?

Jingle|email-sms reminder software
Yes. Updates or upgrades will not destroy the data you entered when you were using a previous version of Jingle.
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Can I Import a user from a previous version of OmniPass into the new version of OmniPass?

Softex Incorporated.
Yes, you can import an exported User Profile from a previous version into the new OmniPass version, BUT all encrypted files from the previous version must be decrypted first as the encryption/decryption algorithms have changed and you will not be able to decrypt files in the new version that were encrypted in a previous version. You may also need to reenroll your finger as the drivers have also been updated.
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How do I load previous version files into the new Version 7.0?

The CAD ZONE - Training
Previous version files will load in the new Version 7.0 without any conversion process. To load previous version drawing files: On the Open Dialog box click the down arrow on the "files of type" field, and choose the desired file type from the drop-down menu. (ex: Prev CAD Zone (DW2). Once the drawing loads, select "Save As" from the File Pull-down menu and re-save the drawing as a Version 7 .CZD file.
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Do I need to uninstall the previous version of RoomWatch before installing a new version?

DisplayWatch
There is no need to remove existing versions of RoomWatch, they will be upgraded by the installation package. x86 PC running Windows 98, Windows 98SE, Windows NT 4.0 SP5, Windows 2000, Windows XP or Windows Server 2003 with a display device capable of at least 800x600 and at least 16 bit colour with access to a TCP/IP network. The machine should have Microsoft's updates to Windows applied from http://windowsupdate.microsoft.com/.
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I bought a previous version of your prodcut. Can I get the new version for free?

WinASO.com - Windows Advanced System Optimizer
You will get the new versions for free for as long as one year after you make the purchase. We will send all our qualified customers (who made the purchase during the past one year) a new license key by email. However, for those who do not receive the key code in their email boxes, they can either search for it on our website using the new "Search For My License Key Code" function(You can find it on the right side of our homepage.), or contact us at support@winaso.
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How do I update GeoClock to a new version?

GeoClock FAQ
To update your copy of GeoClock, whether or not it is registered, download the latest GCKWINxx.ZIP, and unZIP it into the directory with your existing GeoClock. If you have made extensive modifications to the GEOCLOCK.INI or the GEOn.DAT files, you may not want to overwrite your old copies of these files with the new versions. If your old copy of GeoClock was registered, the REGISTER.EXE or GEOCLOCK.KEY file will automatically register the new version at no extra cost to you. The file UPDPROxx.
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Can I update my KANOTIX installation with a new version?

kanotix.com :: GNU Linux Live system based on Debian Sid, op...
Kanotix will, starting with version Kanotix 2005-04, have a completely new feature, which is around for testing in the Release Candidates (from RC8 onward). This new feature enables you to use a Live-CD containing the newer version to update an existing Kanotix-HD-Installation. Hereby the old kernel and packages will be exchanged for newer ones. Newer hardware-modules will also be added.
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Do I lose the translations when I update to a new version?

Openbravo Localization FAQ - Developer at Openbravo
When an Openbravo installation is updated to a new version the texts that have not changed remain translated and the ones that have been modified or are new (for example, new options) will appear in English and need to be translated. To upgrade the translation from an old version to a new version just import the old translations into the new version of Openbravo and export translations again. A new set of XML files with the new strings is created.
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Where can I download an update for my Pogo product?

Pogo Electronics - Frequently Asked Questions
You can download an update for all our products here. You can download user manuals here. They are in PDF format so you will need Adobe Acrobat Reader to read it. Get Adobe Acrobat Reader here.
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Your product seems to update very often. How will I know when I should get the program?

Naomi freeware internet filter - Radiant Morning technologie...
Recently I have added support (semantic analysis) for more foreign languages, and I'm still receiving suggestions by different users. That's why the filter gets updated so often. The filter is now accurate enough for working even without updating often. However, I would advise to update the filter at least once a month, or whenever a major version change occurs (i.e. if you have 2.3.0, it's a good idea to update when 2.4.0 gets released, to have better accuracy, stability, features etc.) Yes.
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Can I import items from the new Turbo Lister back into the previous version of Turbo Lister?

eBay UK: Turbo Lister 2 FAQ
Once you import items into the new Turbo Lister or create new items, if you want to move those items into the previous version of Turbo Lister, you can export them to a CSV file and re-import them into the previous version of Turbo Lister.
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Should I uninstall previous version of SIGuardian before installing a new one?

FAQ | SIGuardian™ zone | PalickSoft website
This is not necessary if you will install new version in the same folder. Just run the setup program, and program will upgrade itself. If you would like to install program to different location, then uninstalling is recommended.
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What are the main differences between the new Turbo Lister and the previous version?

Seller Education - Advanced
The main areas in which the application is changing are: (1) providing sellers with the ability to edit items directly in the inventory grid, (2) new left navigation for easier access to information, (3) a new create/edit process and (4) a new database.
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Can I use my previous license in a new version of the software?

CINEMA FAQ (Frequently Asked Questions)
Starting with version 1.20, we will provide license that will be valid only upto some expiration date and the upgrades will be valid only upto some update expiration date. Beyond this date your software will not work as expected or the new upgrades will not be available to you. The license scheme was slightly changed from version 1.19 to 1.20. All users of 1.19 should upgrade and get the new license.
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I have downloaded a new version, do I need to uninstall the previous version?

Frequently Asked Questions - All You Need To Know About Blue...
No, you don't, except if it's specified on the product page, in the "history" section. Just run the installer and it will upgrade your software.
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How do I upgrade from the trial version to the retail version of the product?

Windows Small Business Server 2003: Frequently Asked Questio...
If you are running the trial (evaluation) version of Windows Small Business Server 2003, you can upgrade to the retail version by running Setup again using the retail media. For details, see the "To complete an upgrade" procedure on the Upgrading to Windows Small Business Server 2003 page. Additionally, you can also upgrade an evaluation version of Windows Server 2003 Standard Edition. Note If your server is running either Small Business Server 4.5 or Microsoft Windows NT 4.
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Can my previous invested 802.11b products work with new 802.11a and 802.11g product?

FAQ
b+ non-standard : No guarantee on supporting any standard due to the instability of this non-standard. Do not support Dual Band.
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What is new in this update?

Function Point FAQ
would be expected, there are a number of minor changes and corrections throughout the document. In particular, thanks go to Sharon Hill for pointing out that my contact information was wrong in one place. (Talk about stealth marketing!) However, the major changes are enumerated below: David Herron and Dave Garmus commented on the document.
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Why am I still told to update after I have downloaded the most recent version?

BitWise IM - FAQ
Your browser has cached the download from the previous time that you downloaded BitWise, and so you are actually not downloading the most recent version. Clear your browser cache and try again. You downloaded the new file, but did not reinstall it or replace your existing BitWise files. You must exit BitWise and either reinstall it, or replace the executable directly (if you did not download an install version of BitWise).
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What happens when I check in an update to a file in version control?

Jim Lamb : Team Foundation Server FAQ
TFS uses the reverse delta model as most version control systems do. However, there's a few notable things that TFS does. First the creation of the reverse deltas is done asynchronously as a background task. Initially the new copy is uploaded and saved. Sometime later (usually not very long), a background job will run and convert the older version from a full copy to a reverse delta (assuming the delta is actually smaller than the original ? usually, but not always the case).
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