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Frequently Asked Questions

How do I Backup the BSDI Software?

BSDI: Frequently Asked Questions
Instructions for backing up & restoring the database are described in our document entitled "The BSDI Backup Guide". This document also outlines how to schedule the backup program to run automatically using the Windows Scheduler. For BSDI Client versions prior to v10.9.10, instructions for backing up & restoring the database are described in our document entitled BSDI Original V10 Backup Guide.
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How do I Install the BSDI Windows software?

BSDI: Frequently Asked Questions
BSDI provides a manual entitled "Getting Started with the BSDI V10 Suite" that is included with the Software CD. You can also find detailed step by step instructions in our BSDI Software Installation Guide
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How do I find out which BSDI Software components I have installed?

BSDI: Frequently Asked Questions
You can confirm what BSDI software you have installed by opening the Windows Control Panel and selecting "Add/Remove Programs." In the list that appears, please look for the following entries: This is the program that provides database services to all of your BSDI software. Note that you will not have this nor will you have the "BSDI Database" if BSDI is hosting your database for you. This is the program that provides database services to all of your BSDI software.
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How do I uninstall all of the BSDI Windows Software?

BSDI: Frequently Asked Questions
Instructions for uninstalling the BSDI Windows Software (All Version 10 software) are found in our document titled BSDI Windows Software Removal/Uninstall Guide
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How do I Install the BSDI Software?

BSDI: Frequently Asked Questions
BSDI provides a manual entitled "Getting Started with the BSDI V10 Suite" that is included with the Software CD. In addition you can find detailed step by step instructions in our BSDI Software Installation Guide
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What backup software is available for Windows NT?

Environment settings set by a batch file are not working.
Windows NT ships with NTBACKUP.EXE which is suitable for backing up most installations however its features are quite basic, for the larger more complex installations one of the following may be worth a look
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How exactly does monitored backup software work?

ION Monitored Backup Software FAQ - Frequently Asked Questio...
When ION? is running it connects to one of the servers within the Universe Point Monitoring Center. During a backup or transfer procedure any error messages or alerts that are raised are sent to the server. The message will contain the type of alert, the alert message and the place at which the alert occurred. A monitoring technician will then receive the alert along with all of your customer and contact information.
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Can I use your backup software without subscribing to the monitoring service?

ION Monitored Backup Software FAQ - Frequently Asked Questio...
Sure, but why would you? The monitoring service provides an extra level of security so that you know your backup is working and that your critical data is safe and secure.
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Can I backup my computer software?

PROFESSIONAL LEGAL ASSISTORS Low Cost Incorporations and Tra...
Yes, under certain conditions as provided by section 117 of the Copyright Act. Although the precise term used under section 117 is "archival" copy, not "backup" copy, these terms today are used interchangeably. This privilege extends only to computer programs and not to other types of works. any copy made for archival purposes is either destroyed, or transferred with the original copy, once the original copy is sold, given away, or otherwise transferred.
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Can I backup other platforms with my backup software?

Online Data Backup and Remote Backup Servers FAQ
The software will run natively only on Windows 9x and NT/2000. However, if you have your computers networked, then any platform can be backed up provided you have one Windows machine. top
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Why does ION? only save files individually, unlike other backup software?

ION Monitored Backup Software FAQ - Frequently Asked Questio...
We feel that somewhere along the line backup software got a little too complicated. Too often our customers have complained that their data is on a tape or some other media but is corrupted and cannot be restored. Sometimes they have a 5 GB Backup file and no idea how to get their files from it. To address this problem we wanted to take as simple an approach as possible while still maintaining the necessary security.
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Should I backup my purchased software?

Doozler - Frequently Asked Questions
Yes, you should always backup purchased software. You will be charged a $9.95 replacement fee once you are beyond your warranty period for replacement software. Backing up your purchased software will prevent you from having to incur this cost.
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Is your backup software guaranteed?

FAQ about Hardware Locks, Dongles, Security Keys and SafeKey...
SafeKey International guarantees that the software we sell will work as well as the lock device you are supplied with. All the options and security levels you paid for will be available -- no additional options or security levels will be enabled. Although SafeKey cannot anticipate all configurations and hardware incompatibilities, we are committed to improving and updating our software.
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How to select a D2D backup Software?

IQSS D2D backup; D2D FAQ; D2D SCSI and SATA backup server; N...
We recommend using one of the top 5 vendors. These software are well tested and will stay with us for a while. Backup is like insurance you don't need it (and in many cases don't test it) till you have a disaster and at that point you will pay dearly just to save your data. So don't gamble with unknown backup software. The features of the leading software are very similar; for special feature or requirements call us for advice.
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Can you access my computer through the backup software?

SecureNet Data Storage - Online Backup and Storage Service
No, the backup program on your computer initiates an outbound connection to our server when it is time to send the data. We never establish a connection into your computer.
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Can the software backup Permissions on files?

DataVault Frequently Asked Questions
Yes, for Windows on NTFS volumes DataVault can backup both Permissions and Streams. The Permissions and Extended NetWare Attributes can be backed up for NetWare. This is a configurable option in both NetWare and Windows environments.
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Can you supply or recommend any backup software?

SCSI-TV Frequently Asked Questions
this is a hard disk controller, we can only recommend hard drive backup software. Our current recommendation for that type of software is AmiBack version 2.0.
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Can I take a backup of my Voxtron software?

Voxtron
It is good practice to regularily backup your project(s) and your speech files. But you will not be able to backup the key system in order to install the same software on a second PC. So, best thing to do is to take a backup of your projects, mailboxes and speech files and use your original CD to reinstall the software whenever necessary.
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Can I make a backup of the software?

Ultimate Vocabulary::
Your license permits you to make a single backup of the software. Please be aware that you are only licensed to have one copy of the software installed for your license key. Your name and address is associated with you license key. If your license key is detected in use on pirated copies of the software, you may be rendered liable for prosecution. If you want to run an extra copy (for example one at work and one at home), please email helpdesk@ultimatevocabulary.
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Do you offer any email backup software?

DriveHQ email - FAQ
Yes, DriveHQ offers DriveHQ Online Backup software, which can automatically backup your files or emails, for more info, please click here.
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Q.19 How can I backup the software for safekeeping and/or is it necessary to backup?

Simple Start Edition FAQs
A.19 You should definitely protect your investment and copy the downloaded install program onto the media of your choice (i.e. flash drive, blank CD, tape, disk, etc.) for safekeeping. We are not responsible for providing customers archived copies of the software and can only provide the latest software release for download to actively subscribed customers. Please keep in mind that this type of application is different from most other software programs you may be familiar with.
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Can I backup open and locked files with the online backup software?

COX Online Backups Frequently Asked Questions
In the case of many backup software programs, files and databases that are in use during the backup may not get backed up successfully because they are locked to prevent any other program from altering the data. To solve this problem, COXOnline Backups can use an optional Open File Manager program to make sure that these open and locked files get backed up successfully. There is an extra one time fee for this software. Please contact your account executive for more details.
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Steelgate Technologies
Yes. You may purchase an optional utility which enables the backup of open files including SQL Server and Exchange using the shadow copy method. If this option is disabled, files that are opened during the backup may not be backed up correctly. This is only available on Windows XP and Windows 2003, and will only backup open files on local NTFS formatted drives.
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Swift Systems is a leader in providing Network Engineering, ...
In the case of many backup software programs, files and databases that are in use during the backup may not get backed up successfully because they are locked to prevent any other program from altering the data. To solve this problem, Swift System's Online Backup system, Datasure remote, can be used with the optional Open File Manager program to make sure that these open and locked files get backed up successfully.
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