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Frequently Asked Questions

I can't view my premium content when the video window appears. What is wrong and how do I fix it?

MyCableSpeed.com - Frequently Asked Questions
If you can't view the MyCableSpeed StartPage or a Millennium MyCableSpeed Plus premium content video stream: Certain content providers may require that you enable Javascript and ActiveX Controls to properly view their pages. For Internet Explorer, click on Tools, Internet Options, Security. Make sure that Java and ActiveX are enabled for your browser, and then save the system changes. Optionally, you can enable Cookies at this time in the Privacy settings.
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I can't view any bonds. My bond browse screen appears to be empty, what is wrong?

Check either the miscellaneous, contract, fidelity or environmental button at the top of the bond browse screen. If this does not work, contact TechSupport at: 1-(800)-723-0171or e-mail techsupport@cumberlandtech.com.
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I'm logged in, but still can't view Premium content. What's going on?

The StarCityGames.com Shopping FAQ
Approximately 75% of the time we receive this question, the problem ends up being caused by the user not having cookies enabled on their browser. If you do not enable cookies, you will receive a message that you have successfully logged in, but you will become logged off when you try to view a Premium article or move to certain sections of the shopping cart. There is also the unlikely possibility that someone else has access to your account.
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I can't view the preview clips or any video streams on the site. What's wrong?

StudStream - Gay chubby, bear, and daddy video streaming.
StudStream required special software and browser configuration to view video streams over the Internet. Please visit the System Requirements page to find out what the minimum requirements to use StudStream are. Also make sure to run the wizard to check your system for compatibility, before you purchase any movie packages. Please note that StudStream requires as a minimum a good 56k modem connection with an actual connection rate of approximately 50kbps.
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I can't view any of the lectures. How can I fix this?

Coursestream FAQ page
First, make sure that you have the latest version of QuickTime. Next, check to make sure you are not behind a firewall of some sorts. If you do not have one on your personal computer, call your internet provider to see if they have you behind one. If it is not a firewall issue, you can check to make sure your QuickTime settings are correct by opening QuickTime and going to Edit, then preferences, then QuickTime preferences. At the top there will be a drop down menu.
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Why do I get the message "Invalid File Format" in the video player window and no video appears?

eBridge Learning Solutions FAQs
If this does not correct the problem you can install Internet Explorer 5.5 or higher as this bundle includes Windows Media Player and will install with the default browser settings that eSeminars are programmed for. Note: please check with your systems administrator to determine if you have permission to change your browser settings before making any changes. Please refer to the "Check Your System" link in the top menu of the website for a link to download Internet Explorer.
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Why can't I view video?

MerckMedicus : Help
If you are having difficulty viewing video on this site, you may need to install the latest version of the RealPlayer® for your operating system. This is a free download.
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Why can't I view the video clips?

Derm101.com | Help
You probably don't have a video card, either in your computer or your monitor. You will also need to download the Flash 7.0 player in order to view the videos.
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How do I get a meal plan to print like it appears in the View Menu window (i.e., all in columns)?

Now You're Cooking! Recipe Software FAQ - Recipe Handling
Change your printer orientation to Landscape using Print Setup, then print from the View Menu window.
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Why can't I log into to my Premium account/Why can't I view a Premium article?

The StarCityGames.com Shopping FAQ
First, make sure you have a valid StarCityGames.com user account. A StarCityGames.com user account is different from the account used to post in our StarCityGames.com forums. The user account is used for our online store and Premium service. Many people get confused about this, but for security purposes they have to be separate entities. If you're not sure whether you have a user account, simply go here and enter your login name to receive a password reminder.
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I can't display the Magazine Assignment window or the Custom Playlist window. How can I fix this?

Frequently Asked Questions
Windows 2000 and XP have a problem with the 'Always on Top' functionality of the Magazine Assignment window and the Custom Playlist window. We have a created a fix if you are currently running v2.04 of CDLib. The fix will only update your cdlib.exe so you must be running v2.04 for this fix to work correctly. The fix and the v2.04 installation are available on our Downloads page.
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The distance is calculated wrong. How do I fix it?

Geocaching - Travel Bugs - Frequently Asked Questions (FAQ)
Distance is calculated for each Travel Bug in the log's date order. Sometimes users log a travel bug with the wrong date so the order of the logs is incorrect. This will often create a wrong distance total. To correct this you can delete the logs that are incorrect and have the user re-enter them, but you'll have to address issues on a case by case basis.
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I can't open the timer window. What is wrong?

TimerMod > FAQ
Make sure you've selected a window that is normally available to you. Some windows require you to have a particular expansion pack installed or a particular setting enabled. To see if a window is available to you, load the default UI and try opening the window. If you can't open the window in the default UI then you can't use that window for timers.
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I can't view my lecture notes and assignments in PDF format, how do I fix this?

Student FAQ
There are known problems with viewing files created in Acrobat 4.0 using Acrobat Reader version 3. You should upgrade your Reader to version 4.0. The new Acrobat Reader can be downloaded from http://www.adobe.com. If this does not solve the problem, contact your instructor for assistance
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It appears as though I can't see certain components of this website. What can I do to fix this?

Rocky Mountain PBS Auction
How a web site is rendered to an end-user can vary based on several things, namely which browser you are using and which "plug-ins" are loaded on you computer. This site is best viewed with Internet Explorer 5.0 or greater with the Shockwave and Flash plug-ins. We've provided you with links to the latest and greatest FREE browsers and plug-ins. You may only use the amount you pay above and beyond the stated donor value as a charitable contribution.
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My logo appears to be fuzzy when I view in on the design. What is wrong?

Mailing Labels ? Frequently Asked Questions on How to Order,...
Yes, this sounds like a problem. We can only print to the quality of the image. Please see if you can find a version of your logo with a higher quality or resolution. Mailing labels always look better if your logo is crisp.
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error message appears when I try to run a video. How can I view the videos?

Course Technology--InfoWeb: Troubleshooting and Technical Su...
Why do I get an error saying "File not found: 'C:\WINDOWS\NP4CD.TMP\PERIPHS.MDB'"? [This message may also reference various other .mdb files.]
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My video window is backwards or upside down. How can I fix it?

Camfrog - Frequently Asked Questions
Go under the “Actions” menu in the main application menu then choose “Settings”. Now click on “Video” and you can flip your video around. If your video is upside down sometimes and easy fix is to flip your webcam upside down.
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Why can't I get the video/audio content to play?

The Council of the European Union
Do you have Windows Media Player? Is your Windows Media Player version 6.4 or higher? If not download the latest Windows Media Player now! (See Media Player above for details). Are you connected to the Internet? You need to be connected to the Internet with a minimum of 40kbits/s-speed connection in order to view Video. Try clearing your cache. Your computer keeps copies of web pages that you visit in order to speed up the loading process.
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Why can't I view any of the content on this site?

Computer Art and Digital Photography - OneOddDude.net (Frequ...
This site uses certain technologies to ensure that people can't steal bandwidth by posting direct links to OneOddDude content from their own sites. This is known as "hotlinking". Unfortunately, this will sometimes interfere with normal browsing if you have special privacy or antivirus software installed. If you want to use OneOddDude content on your personal, non-commercial website, make sure you save the image(s) to your own server.
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How do I change what appears in the root window?

tinyX Window System Frequently Asked Questions (FAQ) List
There are many X clients that can draw on the root window. xsetroot, which comes with the basic X distribution, is one. It is found in the xbase-clients package, and can be used to set the root window to a solid color, a plaid pattern in two colors, or tile it with a monochrome bitmap.
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I can't get streaming video to work, what's wrong?

Web Cam FAQ, Zordoc
The streaming video uses Javascript, you may be using an old browser, download the newest browser from Netscape or Microsoft. You must have Java enabled, in Netscape go to Edit -> Preferences -> Advanced. A more common problem lately seems to be with proxy servers, a proxy server is often used by your ISP to cache popular pages. Press the Lan Settings button and in the bottom half of the window will be a box that says Use a proxy, uncheck this box.
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I can't play my video file! What is wrong?

AudioLab FAQ
In order to play format other then basic Wave you must use the DirectShow TVLDSAudioPlayer component. If you still can't play the file, please check if you have installed a DirectShow codec for the file format. AudioLab needs a codec available in the system in order to decode the file. A huge selection of codecs is available on the WEB.
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I can't login to view my proof, what's wrong?

SharpDots.com: Frequently Asked Questions
If your are using AOL (America Online) as your internet service provider, there is a known issue regarding AOL's web browser, which does not allow you to login to our OnTime proofing system. The current workaround for this problem, is to remain connected to America Online, minimize the AOL application, and use Microsoft Internet Explorer. Just copy the entire URL or "link" to your proof that was sent via e-mail and paste it into the address line of Internet Explorer.
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Why do I receive a blank pop up window when I attempt to view my content?

Frequently Asked Questions
Manta.com works closely with a number of publishers to provide the most recent data available to users on the web. Manta.com pulls information from various databases and data repositories which are used to compile the reports. Occasionally, an interface does not respond in a timely manner, which causes a timeout. In the event that a report is purchased and the content page is empty, please notify Customer Service at help@ecnext.com for assistance.
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Why can't I view video/hear sound clips on your site?

Frequently Asked Questions
You probably don't have the proper software installed on your computer. Most of what you might need is free to download. Please go HERE for links to sites from which you can get what you need.. You're asking for a credit card as security, but we're going to pay by check, in full, day of the party. I'm not comfortable giving out my credit card to strangers. Ahhhh...so you don't trust me, but you want me to trust you? As an agent, I guarantee my performers payment.
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I can't view any of the live/video feeds. What do I do?

HandbookToGreatSex.com - Contact
All live shows and video feeds require you to have Netscape 3.0 or Internet Explorer 3.0 or greater. Once you have the appropriate Browser version make sure you have all of the following plug ins. Because of the way these plugins work, you will have to disable any security software or firewall software since these programs block a variable that the browser sends to these web sites. Once this is disabled, log in again and try it out. America Online users must use AOL Version 3.
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What is Premium Content?

BacaMajalah.com: FAQ
Premium Content is all of our magazines that are available only to premium members. For only $5.00 per month you have unlimited access to all of our magazines: current and past issues.
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