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Frequently Asked Questions

I just sent my renewal check. Why did I receive another renewal letter?

WQED Multimedia
To save money for the quality programming you expect from us, we print and send out renewal notices in bulk. This means that it takes several weeks for a renewal letter to get to you. As a result, your renewal gift and our letter probably crossed in the mail.
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PBS Channel 15: Frequently Asked Questions Support
To save money for the quality programming you expect from Channel 15, we print and send out renewal notices in bulk. This means that it takes several weeks for a renewal letter to get to you. As a result, your renewal gift and our letter probably crossed in the mail.
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Why did I receive another reminder when I already sent my contribution?

Frequently Asked Questions FAQs
Sometimes your contribution gets credited to your membership file after we've mailed renewal notices or pledge reminders for that month. If your contribution and our reminder cross in the mail, please accept our apologies and our sincerest thanks, and disregard the extra reminder. Occasionally an extra letter could be the result of a duplicate file or other issue with our database. If you think that might be the case, please contact us and we'd be happy to look into it.
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Q4. Do I receive an invoice or do I just mail a check to you?

Wisconsin SMS: Stock Market Simulation/Stock Market Game
invoice will be mailed to you. In order to ensure that checks are credited to the proper account, please do not send checks without including referencing an invoice number.
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What if I did not receive my renewal application?

ATC - FAQs
Since you must renew in the month prior to expiration to avoid paying penalties, you should contact your regional office for another renewal application. Contacts for ATC regional office are located on the ATC Contact page.
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Why did I receive another renewal/invoice?

Welcome to Coin Values Online
Occasionally you may receive a renewal or payment reminder after you have already mailed us your reply to the previous notice. Should this happen it probably means that our correspondence has simply crossed in the mail. Please accept our apologies in advance. If you receive a second notice after you have sent in your payment or renewal, please contact us at Report Any Other Concerns or Questions.
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I've recently paid my annual donation. Why did I receive a renewal letter in the mail?

Clark County PBS, NV
Our letters may have crossed in the mail. Please email Membership Services or call 702-799-1010 x 5437 to confirm.
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I have just submitted a request for a Business Name Renewal. Where will the renewal notice be sent?

Cyberbahn Inc.
The renewal notice is sent via regular mail to the mailing address supplied in the renewal application.
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Why did I receive a letter?

San Jose Medical Group-Computer Theft FAQ's
Our administrative offices were burglarized on March 28, 2005. Two computers were stolen that contained names, addresses, confidential medical information, and Social Security numbers of some of our patients. The computers were stored behind locked doors that were broken through.
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I did not receive a letter about my eligibility?

Frequently Asked Questions
If your practice did not receive a letter and believe that you should have please contact the Broadband for Health helpline on 1800 818 111 for more information.
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Did you receive a Welcome Letter?

Ultimate Office - Redesigning the Way We Work
Tell us what you think about our products. What do you like? What can we improve? Write a review and let everyone know what you think.
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What should I do if I did not receive a fax someone sent to me?

FaxPipe - Frequently Asked Questions
The first thing you should check is if the person sent the fax to the correct number. Another issue that a lot of people have is that your email service has blocked your faxes from getting through. Depending on the type of email service you have (hotmail, yahoo, Gmail) it lists the blocked and filtered addresses in different places. Check to see that we are not blocked. If all else fails, feel free to give us a call or email us.
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I sent a payment. Why did I receive another bill?

Subscription Services Frequently Asked Questions
Duplicate bills...Ignore the new bill if you paid within the past 4 weeks. If it has been longer than 4 weeks, please send us a copy of the front and back of your cancelled check. If you paid by money order, please put a tracer on it. If you still need assistance, you can call customer service at 800-984-8959 or use the billing inquiry form.
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Why did I not receive my renewal notice?

CPA - FAQ
The notices (CPE, renewal notice, Laws & Rules notice, etc) are mailed to the last known address on file for your license. Due to use of bulk mail, NO mail will be forwarded to a new address on file with the US Postal Service. Again, it is important for you, the licensee, to keep up-to-date information with DBPR.
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I did not receive my renewal form - can I renew without it?

Office of the Nassau County Clerk
If you have recently moved or have not received your renewal form, please contact our office - Division of Notary. If we don't have your renewal form here, you must obtain a duplicate renewal form from New York State. You can contact them at (518) 474-4429 or visit their website.
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Why did my car get sent to a TEST ONLY stations for my DMV registration renewal?

US Smog Check - Test Only and Auto Registration Services
Your car was most likely picked up in the High Emitter Profile. A HEP is a statistical model used to identify vehicles most likely to fail a Smog Check inspection. Even though it may never have failed before, it has been identified through a computer-based selection process as a vehicle which is likely to be emitting unhealthy levels of harmful pollutants. The model year is significant weighing factor in identifying HEP vehicle.
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Will I receive an acceptance letter?

TMCC Frequently Asked Questions (FAQs)
The admissions and records office does send acceptance letters to new students who apply early. However, you may enroll in classes within 24 hours of applying.
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Will HMRC check that I have sent out the letter to my employees as instructed on the PVE Mailshot?

HM Revenue & Customs: Employer's - Phasing-out of PVE
As part of their normal reviews of employers’ records and systems, HMRC will check that you have complied with the requirement to write to your employees. It is therefore advisable for you to keep copies you can produce as evidence if HMRC ask to see them. A penalty not exceeding £300 could be charged plus a penalty of up to £60 per day until you remedy the situation by writing to your employees.
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Why did I receive an overage check?

Hopewell Valley Community Bank
overage check can be a result of your insurance premiums and/or taxes being less than we expected to pay. Your escrow analysis statement will show how the overage was calculated. Federal law requires us to return the surplus of funds to you.
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I did not receive my dividend check. Who should I call?

UP: Frequently Asked Questions (FAQs)
If you do not receive your dividend check within 15 business days after the payment date or your check is lost or destroyed, notify Computershare Investor Services at (800) 317-2512.
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I did not receive my check? What do I do?

Retiree FAQ's - Montana Public Employee Retirement Administr...
Benefit checks are mailed on the last working day of the month. We must allow the post office time to deliver the check in the case of routing errors. If you still have not received your check by the 10th of the following month, contact this office and we will have a duplicate check issued. To avoid delays sign-up for direct deposit. Back to top
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Where are premium payments sent, and to whom is the check made?

Working Healthy FAQ
KATCO is the entity that handles Working Healthy premiums. Any questions about premiums should be directed to Mary Ann at KATCO (1-866-465-2826 V/TTY). The check can be made out to the State of Kansas - Working Healthy, and can be sent to the following address:
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What do I do if I receive payment after the check has been sent to your office?

Bad Check Enforcement Program: Frequently Asked Questions (S...
We ask that you do not accept payment from the check writer, however, if payment is received, please contact the check unit as soon as possible.
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What Should I do once I receive the text message that you just sent me?

KONAMI Mobile
The download link (URL) is within the body of a text message that was sent to your cell phone. Since this may vary from phone to phone, we suggest you check your text or WAP Push inbox, ("Service Inbox"), "Funbox", "Browser Message Inbox", or your "Push Inbox". Open the message, follow the link (e.g. select Go To or Connect) and your download will begin.
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I wrote a letter to Vicki, and sent it to your email address, how come she did not respond to me?

Frequently Asked Questions (FAQ) | Zhao Wei International Ne...
Zhaoweinetfamily email box is solely for the purpose of contacting our webmasters, Vicki will not personally collect her mails there, and we will not redirect mails to her.
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I just subscribed - why did you send out a renewal so early?

Frequently Asked Questions - The Coding Institute at Medvill...
In your welcome packet with your first newsletter, we send you a chance to renew your subscription immediately and lock in the rate you signed up at. This way you avoid any price increases that might occur.
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Why did I not receive a Fax that was sent to me?

Voicemail Frequently Asked Questions & Answers
You may not have a long enough greeting. Your greeting or system announcements (including system rings) must be at least 6 seconds long in order to give Solaxis™ time to receive the fax tone and differentiate between a regular voice call and a fax message. Check and rerecord your greeting if necessary. You may have exceeded the amount of storage allowed for faxes on your account. Up to 50 faxes may be stored as new or saved in your Solaxis™ account. Faxes are stored for 60 days.
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Why did I receive a Virus Warning messages about email I never sent?

NYU > ITS > Help & Support > FAQs & Tutoria...
There are a couple of ways that this can happen. First, there are viruses which send out mail automatically to addresses in your address book, or from websites in your cache. So, if your computer is infected, you wouldn't know that you had sent the messages. The other possibility is that there are some viruses which forge the "From:" line of messages using the same random selection of email address as above.
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I sent my friend an SMS and he/she did not receive it. Why?

Faq
Your friend may not have text messaging enabled. Your friend must contact their mobile network operator. Some mobile network operators have their own criterion, such as: Text messaging plans, allowing a certain number of incoming/outgoing messages - so your friend may have exceeded their plan allotment
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