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Frequently Asked Questions

Can I travel with my ViaTV Videophone?

ViaTV Videophones Frequently asked questions
Since the ViaTV Videophone is easy to set up and uses standard telephone lines and TVs, it is easy to use when traveling. To make travel even easier, 8x8 makes a Travel Pack that includes a padded carrying case, international power supply and PAL format TV adapter. No special set up is needed to use the videophone anywhere. No, ViaTV Videophones work over standard telephone lines, often called POTS (plain old telephone service) lines.
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How do I buy a ViaTV Desktop Videophone?

ViaTV Videophones Frequently asked questions
ViaTV Videophones can be ordered by credit at our online store. Click here to visit the store. Or call us toll-free at 1-800-938-9611.
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Will the ViaTV Videophone work with other videophones?

ViaTV Videophones Frequently asked questions
ViaTV will work with any product that conforms to the H.324 standard for videophones. Intel's Video Phone software with ProShare, which is distributed by personal computer manufacturers such as Hewlett Packard, AST and Compaq, is an example of an H.324-compatible product that works with ViaTV. Please contact 8x8 if you have questions about compatibility with other set-top or PC-based videophones.
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Is the ViaTV Desktop Videophone easy to set up?

ViaTV Videophones Frequently asked questions
Because it contains both the display and camera, setting up a ViaTV Desktop Videophone requires only two simple connections, one to the standard touch tone phone and one to a standard telephone wall jack. Once connected, ViaTV is ready to use. There is no software to load or install, and no personal computer is required.
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How does a user select ViaTV Videophone options?

ViaTV Videophones Frequently asked questions
The user controls the ViaTV Videophone with the touch tone keys of the telephone, aided by simple menus on the TV screen. Pressing the # key causes a menu to appear at the bottom of the screen. Menu items are numbered. Pressing the number of an item on the touch-tone keypad selects that item.
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What frame speed does ViaTV Videophone produce?

ViaTV Videophones Frequently asked questions
ViaTV video ranges from up to 15 frames per second (with the QUALITY menu set to FAST) to a frame every few seconds (with the QUALITY menu set to SHARP). Normal TV images are displayed at 30 frames per second, and theatrical films are displayed at 24 frames per second.
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Can I use a ViaTV Videophone with a TV if I already have a VCR and/or a cable converters?

ViaTV Videophones Frequently asked questions
Yes, ViaTV is compatible with all other video accessories. The user manual supplied with the ViaTV Videophone provides complete instructions for connecting it with both VCRs and cable converters. You can not use a Desktop Videophone with a TV or a VCR.
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What is the Desktop Videophone?

ViaTV Videophones Frequently asked questions
x8's ViaTV Desktop Videophone (model VC150) is a unique new videophone concept that combines 8x8's Video Communications Processor (VCP) chip with a full-color, flat panel display, digital video camera and high-performance analog modem in a single, elegant enclosure designed for desktop use. The VC150 combines with a touch-tone phone to make a complete videophone solution. The Desktop Videophone allows users to make full-color, motion video calls to other ViaTV Videophone models or any H.
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How do you travel?

Cottonwood Gulch: Frequently Asked Questions
We use 15-passenger vans and a gear truck for each expedition. The truck, which we call the commissary truck, carries all the food, water, and tents we need as well as our mobile kitchen and our personal gear. It also carries our scientific equipment. These include GPS units, a selective library, many art supplies, and minidisc recorders for recording digital audio.
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What if I have problems installing ViaTV?

ViaTV Videophones Frequently asked questions
x8 technical support representatives are available at 1-888-VIEW-8x8 from 7AM-7PM Pacific time, Monday through Saturday. Sunday hours are 8AM-5PM. Hours may be limited on holidays.
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Will a ViaTV work with the PBX in our office?

ViaTV Videophones Frequently asked questions
Probably. The PBX equipment in most offices use digital technology with a provision for some number of analog phone connections. To use a ViaTV Videophone in an office environment with a digital PBX, you must connect to an analog port on the PBX, just as you would for a fax machine.
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Is Beamer Videophone easy to set up?

Vialta Beamer, BM80, Beamer TV Video
Yes, very easy - from "out-of-the-box" to "up-and-running" in less than two minutes. Just plug your phone to Beamer, and then plug Beamer into your wall phone jack. It's really as simple as plugging in your phone.
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What are Beamer Videophone's main features?

Vialta Beamer, BM80, Beamer TV Video
Beamer adds color motion video to your phone calls, with three viewing options to choose from: you can see the other person you're calling, you can see the video of yourself (a self-view) that is being sent to the other party, or you can choose the picture-in-picture option to see both views at the same time. Beamer also displays a "self-view" while the initial video connection is being made, so that you can preview what the other person will see.
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During a Beamer Videophone call, what if I want some privacy?

Vialta Beamer, BM80, Beamer TV Video
Beamer has a snapshot feature, which sends a high-resolution video image that is displayed on the other party's Beamer. This feature doubles as a "privacy mode", temporarily halting any new video transmission for as long as you desire. Beamer is designed to support Caller ID service. When someone calls you, Beamer will display the name and number of the person calling, on the LCD screen, Caller ID is a subscription service offered by your local phone service provider.
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Is Beamer Videophone portable? Can I take it on vacation?

Vialta Beamer, BM80, Beamer TV Video
Beamer's sleek, ultra-slim design and light weight make it easy to take with you when you travel. You can use Beamer anywhere there is a standard (analog) phone, even when you're on vacation!
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What is the warranty on Beamer Videophone?

Vialta Beamer, BM80, Beamer TV Video
Beamer comes with a standard consumer electronics warranty, which is 90 days labor and one year on parts. Beamer will work for any international phone call as long as both parties have an analog telephone line. Analog lines are standard for phone service in the U.S. and most foreign countries, but there may be a few exceptions.
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Can I get Missed Call information from other VideoPhone users?

Hamilton Relay - FAQs
this time, the Missed Call feature is only available for Hamilton Relay VRS calls, and not from other VideoPhone users.
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Top What are the technical requirements for using Videophone?

HOVRS - FAQ
You need to have a video phone such as DLink/i2eye, Sorenson VP-100, Sorenson VP-200 or other broadband h.323 Videophone. Top How do I adjust my Video Phone speed? With your remote, click â??settingsâ?? and then click â??networkâ??. Select â??speedâ??. There are two options, sending and receive. You may need to experiment with various speed settings. A good idea is to run our speed test to determine what the best setting is. You can run the speed test by going to www.hovrs.
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How does the ViaTV's Caller ID feature work?

ViaTV Videophones Frequently asked questions
The ViaTV will display the phone number of an incoming call at the top of your TV screen. Having the caller ID display on your TV is very convenient, since you don't need to go to the phone to see the caller ID display. In order to see the display, you must tune your TV to the channel for which your ViaTV is set, and of course, it must be on. The ViaTV remembers the last four numbers received.
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What is Beamer Videophone and how exactly does it work?

Vialta Beamer, BM80, Beamer TV Video
Beamer is the world's first Video Phone Station, allowing consumers to instantly add video to their phone calls using their existing phone. It works with any phone over any standard (analog) phone line, sending each person color motion video that is displayed on a 3.5 inch LCD screen.
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Will Beamer Videophone work on my college network?

Vialta Beamer, BM80, Beamer TV Video
If the university allows you to bring your own telephone, Beamer should work fine. If the university provides the telephone, you should first confirm with them whether the system is analog. You may also ask if they can support dial up modems, as that will usually indicate an analog system, and Beamer would work fine.
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Where do I plug Beamer TV videophone into my television?

Vialta Beamer, BM80, Beamer TV Video
Plug Beamer TV into the RCA video input jack on your television, using the 6-foot video cable that comes with your Beamer TV. If the video input jacks on your television are full, you can use a video input on your VCR. If your television does not have a RCA video input jack (usually an older TV model), you can use a RF modulator to connect Beamer TV to your television's antenna input.
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How does a videophone call start?

ViaTV Videophones Frequently asked questions
A ViaTV videophone call starts as an ordinary call. When the called party answers, either party can start the video call by pressing the # key followed by the 1 key. Both parties wait about 30 seconds for the video to appear on the screen.
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What about travel expenses?

HomeWord - Parenting Seminars: FAQ
A travel estimate is added to the basic fee. The estimate charged will vary depending on the means of transportation needed for the seminar presenter. For this reason many churches choose a seminar presenter who lives closer to the seminar location. Overnight Estimate – More than a 2 hours drive one-way, overnight stay required - $250.00 estimate. Flying Estimate – If flight travel is required, $700 estimate to cover the cost of air and ground travel, accommodations, and meals.
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