You should contact the Environmental Health Division, Town Buildings, 5-9 High Street, Ayr on 01292 618222. When making a complaint that involves a foodstuff, customers should ensure that the food is stored properly to ensure that there is no contamination or deterioration of the food before being analysed or examined.

Complaints are thoroughly investigated and enforcement action may be taken. If the food involved was produced outside our area we will refer the complaint to the Local Authority where the food was produced. The investigating officer will determine the level of enforcement action. In some cases, reports may be made to the Procurator Fiscal.

All formal complaints against an Officer of the Indiana University Police Department must be made in person. The Shift Sergeant on duty will meet with you and explain the procedures and instruct you on filling out the necessary forms. After the necessary forms are completed and signed, the Officer will be given an opportunity to provide a written response to the allegations.