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Frequently Asked Questions

Do I need to uninstall McAfee AntiVirus before I install TrendMicro?

Virus Information Center: University Technology Services Cen...
No. When you download TrendMicro from VIP, McAfee will automatically be uninstalled from your computer. If you have problems, please contact the Help Desk at 777-1800.

I already have TrendMicro OfficeScan installed. Why do I need to install Symantec AntiVirus?

The University of Southern Mississippi | Information Securit...
iTech has opted to migrate from OfficeScan to Symantec. As such, iTech will discontinue support, including the maintenance of virus patterns, for OfficeScan September 13th, 2004.

Do I need to uninstall other antivirus products first?

The University of Southern Mississippi | Information Securit...
Yes. It is imperative to uninstall other antivirus products first, as these different products don't generally react well to each other. Problems that may arise, include:

Where can I get McAfee Antivirus?

Frequently Asked Questions
You can find the McAfee Antivirus download on the IT Virus Protection at the following link. ASU McAfee Antivirus

I need to install Symantec AntiVirus. How can I do that?

The University of Southern Mississippi | Information Securit...
Installing Symantec AntiVirus is a simple and quick thing to do. The package and instructions for installation can be found at the AntiVirus page of the Southern Miss InfoSec website.

Why do I need to uninstall my old antivirus software?

CUantivirus Frequently Asked Questions | ITS
Running a second antivirus program can cause conflicts with eTrust and can in some cases cause your computer to crash.

What can I do if Facade fails to install or uninstall?

FAQ: Frequently Asked Question list ** - SBSH Mobile Softwar...
This is a fairly common problem with the application upgrade process on Smartphones, for other applications as well as Facade. For best results, try rebooting the phone prior to any install or uninstall operations. Try installing and/or uninstalling more than once (it sounds odd but it generally works). Another common Smartphone problem is that if you perform an install without an ActiveSync connection, ActiveSync will tell you that the install will be performed on the next connection.

How do I uninstall the NOD32 antivirus system?

NOD32 antivirus "de beste" FAQ
NOD32 can be uninstalled directly from the Start menu - Programs (All programs) - Eset - Uninstall, or trough Start - Settings - Control panel - Add / Remove programs

How do I install TrendMicro from a client disk image?

Virus Information Center: University Technology Services Cen...
Disk imaging technology allows you to create an image of an OfficeScan client and make clones of it to other computers on your network. Each client installation needs a Globally Unique Identifier (GUID), so that the server can identify your clients individually. Use an OfficeScan program called ImgSetup.exe to create a different GUID for each of the clones. Note: The computers you are installing to must have the same Windows platform type as the source computer.

What about regional campuses? Do we still need to use TrendMicro?

Virus Information Center: University Technology Services Cen...
The change to TrendMicro is in effect for all University campuses. If you do not see the option in VIP to download this software, please contact the UTS Help Desk at 777-1800 and choose Option 2 for Software Distribution If your email system is scanning your mail, this is not necessary or advised. For most people on the USC campus, there are already spyware and virus scans being run on your University e-mail, so this is not necessary.

Is McAfee or Norton antivirus adequate protection?

The Hacker's Nightmare FAQ (Frequently Asked Questions)
Unfortunately there is no way that anyone can guarantee to block 100% of viruses and spyware. No application or service to date has been able to achieve that. What you'll learn in The Hacker’s Nightmare is how to use a combination of overlapping technologies and defense-in-depth strategies to achieve the maximum protection possible.

Do I need to uninstall my old version first?

Answers to Frequently Asked Questions
It is always recommended to uninstall old versions first. However, it is not a requirement. If there only have been a few small changes between your old and the new version, then you can just install the new version on top of the old version. That should work fine, without any problems. If there have been major changes, then the installer will automatically prompt you that you should uninstall first.

What is McAfee SiteAdvisor?

SiteAdvisor - FAQs
SiteAdvisor is a tool from McAfee that protects Internet users from all kinds of Web-based security threats and annoyances including spyware, adware, unwanted software, spam, pop-ups, online fraud and identity theft. We built a system of automated testers which continually patrol the Web to browse sites, download files, and enter information on sign-up forms.

How do I install the NOD32 antivirus system?

NOD32 antivirus "de beste" FAQ
The NOD32 installers available on our website are indeed self-extracting archives. After you download the particular installer and save it to the disk, run it from that location. The files will be extracted (by default, to C:\Program Files\Eset\Install directory) and the setup program will be launched automatically.

Is there any way to perform additional install/uninstall processing, such as custom actions?

General - Windows Forms FAQs
If you need to do extensive install time custom actions, MSI would probably be a beter choice than ClickOnce.

Do I need to uninstall an earlier version of O&O DriveLED before I install the latest update?

O&O Software - FAQ
Yes, please uninstall your installation of a previous version, and afterwards install the new release.

Do I need to uninstall a previous version of CyberSky before I install CyberSky 4?

CyberSky - Support FAQ
No. There is no need to uninstall CyberSky 1, 2, or 3 before installing the latest version of the program. CyberSky 4 will be installed in a different folder than a previous version of the program, and won’t affect the older version at all. You can choose to keep the previous version of CyberSky on your computer or remove it.

Do I need to uninstall the trial version of CyberSky 4 before I install the full version?

CyberSky - Support FAQ
No. The full version of CyberSky 4 can be installed “over” the trial version. This means that the trial version’s files will be replaced by the full version’s files.

Do I need to uninstall an earlier version before I install the latest update?

O&O Software - O&O DiskRecovery
Yes, please uninstall your installation of a previous version, and afterwards install the new release.

Do I need to uninstall your Demo version before I install the licensed product?

Contract Analyst - Frequently Asked Questions (FAQ)
We always recommend that you uninstall the Demo version before you purchase, download and install the product to avoid any problems.
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