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Frequently Asked Questions

I try to play a video and I get no image, but I hear the audio track. How do I correct this?

SundayPlus & BarnaFilms
Make sure the "with background" option is not lit. If you want to use a background, you will need to adjust the margins of your text file to allow for the video to show behind it. Earlier Versions: If you are playing text over your video in SundayPlus previous to version 2.3, and you cannot see the video picture, then it is most likely that the text file margins have been left full screen.

When I try to play video files streamed from the Internet, why do I only hear the audio?

For Windows Media Player 7 or later, when you receive streamed content, communication occurs between the Player and a Windows Media server regarding the connection speed of your computer. If the Player communicates an incorrect connection speed to the server, the server may try to thin the stream, which means that the stream quality decreases and the Player may lose video altogether. You can prevent this from happening accidentally by manually specifying the connection speed. See similar questions...

When I try to play audio all I hear is silence, why?

Multitrack Plus - Troubleshooting and Frequently Asked Quest...
First, check to make sure your speakers or headphones are plugged into the audio output adapter which is usually located in the back of your computer. The steps for checking this are described in detail in Section 12: Audio Cable Setup. If you're using external speakers make sure they are plugged in and turned on. Also, make sure your system volume level is turned up high enough. This is described in Section 12: Setting Output Volume Levels. See similar questions...

I can't hear sound from WMA audio track in DivX video?

Sigmatek PVR-800 / Sigmatek PVR-820 FAQ
For the moment, and in spite of the ESS Vibratto chipset, PVR-800 can't read WMA audio tracks. This probably could be corrected in a future firmware release. You can re-encode your audio stream in MP3 following this guide here (in french). See similar questions...

I can't hear sound from MP3 audio track in DivX video?

Sigmatek PVR-800 / Sigmatek PVR-820 FAQ
This can happen when the audio stream is badly interpreted, meaning there is a problem on AVI header. To check that, you can use GSpot. It will give you the encoding bitrate mode (in the bottom right of the "Audio" part): CBR or VBR (written in green on black background). If none mode is lighted, then you just pointed out the problem. You can use the following guide (FR) to rebuild quickly the AVI header and fix the sound problem. See similar questions...

Why do I hear audio, but cannot see the video when I play my photo story?

FAQ about Photo Story 3
This can occur when a computer does not have the correct Windows Media Video Image codecs installed. To install the necessary codecs, do one of the following: Connect to the Internet before you open a photo story in Windows Media Player 9 series or earlier, so that the Player can download the codecs. On the computer where you are attempting to view the story, download and install Media Player 10, which includes the necessary codecs. See similar questions...

When I play an All-Access video feed, why can I hear the audio but not see the video?

CSTV.com: #1 in College Sports
Click Delete Files. (Click OK in the Delete Files pop up window) • Do not check the "Delete offline connect box" Pull down the Help menu of your Windows Media Player (you may have to maximize the player window to access the Tools menu) If you are not running version necessary to support your Operating System you will need to download it from: http://www.microsoft.com/windows/windowsmedia/download/AllDownloads. See similar questions...

I can only hear audio but no video content .Why ?

Connect Zone :: Frequently Asked Question
In Windows Media Player, make sure codec installer is turned on. From the menu bar select Tools/Options/Player/Auto Upgrade/Enable automatic codec download Your computer or your service provider may have a firewall or a proxy server that is blocking receipt of Video. Try disabling your firewall or change your settings to accept. Your connection speed is too slow. If you are on Cable, you may be experiencing a slowdown in your network. If you are connecting using a 28. See similar questions...

Why can I hear audio, but can't see any video?

BxVideo - Content Showcase
Adequate Bandwidth for streaming both Video and Audio, may not be available through your internet connection. Window Media players often drop the Video frames and play just the Audio in cases where bandwidth is not enough for transmitting both Audio and Video. See similar questions...

Why can I hear the audio but the video is static?

Frequently Asked Questions - Kideo.com
Please adjust the preference of your Real Player for the most reliable video by opening Real Player and going to Tools-->Preferences-->Playback settings. Set buffer play to 45 seconds. Then click on Hardware in the prefernces menu and Video Card Compatiblity at the bottom should be set to most reliable or Use Optimized Video Display Unchecked (depending on your version of the Real Player). Currently, the program is set up to send both greetings. However, if you are not having a party at Chuck E. See similar questions...

How can I hear the sound from the video lectures when I play them on my Mac?

STEP Frequently Asked Questions (FAQ)
Some Windows Media files (such as the streaming video in the courses) may not play correctly on Mac OS X computers without downloading the Flip4Mac player (free) from the Microsoft web site. After downloading the free player, the course streaming video plays correctly in the Safari browser. Some video files may not play correctly on Mac OS X computers without downloading the free DivX codec from the QuickTime Components page or the DivX web site. See similar questions...

What happens when I try to play an LP track on old, non-MDLP hardware?

Minidisc Frequently Asked Questions
The track is played as silence. A 20 min. LP2 track is played as 10 min. silence. A 20 min. LP4 track is played as 10 min. silence (because the MD unit thinks it's playing an SP mono track). The non-LP machine's display of the track name is also likely to show the characters "LP:" at the beginning of the title. These characters are put there by MDLP recorders in their factory default setting (this feature, called "LPstamp", can be disabled). See similar questions...

The audio and video won't play. Why?

siddharta.net ::
The audio and video files require you have flash player (version 6 or higher) installed. Click here to download and install Macromedia Flash Player. See similar questions...

How can I play video/audio from the web?

FAQ for Media Center PC software TVedia
You can either drag and drop the URL to the OnNow area in TVedia, or use TVedia's context menu to enter a URL to play. See similar questions...

Why does audio play without video?

Move Networks Player :: FAQ
You may be watching the webpage on a dual monitor configuration. If you are, make sure that the video is on your primary monitor. If you are not using a dual monitor and the problem persists, please check the audio video settings page. See similar questions...

Why does video play without audio?

Move Networks Player :: FAQ
First ensure your speakers are turned on and are not muted. If problem persists, please check the audio video settings page. See similar questions...

Why can't I hear the audio or see the video?

Entertainment booking Frequently Asked Questions
If you're experiencing difficulties with the audio or video clips, you may need to install the latest Flash Player update. See similar questions...

Why do I not hear any audio when I start playing a video?

MediaMVP Media Center
This is often caused by a mvpmc choosing to play a silent audio track over one with sound. Try using the MENU key and changing the audio stream in the audio stream menu. See similar questions...

Why do I hear no sound when I play audio files?

Robust Audio Tool
When you play an audio file the sound content of the audio file replaces your microphone input. The other participants hear the sound, but you do not as RAT does not loopback your input. NB use the command line flag -allow_loopback to enable loopback. See similar questions...

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