If you are approved for the HSBC MasterCard, you will receive your new HSBC MasterCard and the terms associated with your Account within 10-15 business days of approval. If we are unable to establish an account for you, we will send you a letter explaining our decision.

The HSBC MasterCard is issued by HSBC Bank Canada, but offered to you through our HSBC Finance Branches which are part of the HSBC Group.

The HSBC MasterCard is offered to customers on a pre-selected basis. In order to qualify for an HSBC MasterCard, you must be the age of majority in the province of residence. Credit approval will be determined upon review of your current credit bureau report and other information that could influence your credit rating. No. The HSBC MasterCard is offered to customers on a pre-selected basis.

From your home phone call 1-866-573-HSBC (4722) to activate your HSBC MasterCard. Please note, the Primary Cardholder on the HSBC MasterCard Account must call to activate additional cards for Secondary Cardholders and/or Authorized users.

Contact us immediately. If you are within Canada or the U.S.A. call 1-866-406-HSBC(4722). Elsewhere call us collect at 905-415-4723.

Enrol into our Pre-Authorized Debit Plan by picking up an authorization form at your nearest HSBC Bank Canada branch. Please send your payment at least 10 days prior to the payment due date on your statement to ensure timely delivery. Check with your Financial Institution for other available payment options, including your Financial Institution’s online bill payment service.

Additional cards are another benefit of being an HSBC MasterCard cardholder. You can add your spouse or family members as an Authorized User and there is no additional fee. If you have enrolled in one of the HSBC Rewards Programs, you will be charged an annual $35 Rewards fee for each card issued on your MasterCard Account, including all supplemental cards. You can also earn more Rewards Points with additional Authorized Users on your HSBC MasterCard Account.

You may register for the services at online@hsbc. Upon successful log in to online@hsbc, please select Verified by Visa or MasterCard SecureCode under Services. Create your own password for online payment authentication and your own personal message which will be used to verify that the authentication screen is genuine when you shop online.

You can transfer balances from other credit cards to your HSBC MasterCard by visiting HSBC MasterCard Online Access at www.hsbccreditcard.ca. You also have the option to request a balance transfer through Customer Care by calling the number on the back of your HSBC MasterCard.

Credit limit increases may be granted periodically to accounts with a "good standing" history. Your HSBC MasterCard must be open for at least 6 months to be eligible for a credit limit increase.

Register for HSBC's secure online payment services in the secure online payment registration section of online@hsbc, our internet banking service, or the Card Services section of www.hsbc.co.in Create your own password for online payment authentication and your own personal message, which will be used to authenticate you as the cardholder.

A BASE MasterCard is valid for 5 years. The expiry date is printed on the card. After these 5 years you will be issued a new card automatically.

Call us at 1-877-394-HSBC (1-877-394-4722) and request that you not receive marketing solicitations. You can choose not to receive offers by U.S. mail, telephone or e-mail. Because we are all members of the same financial services organization, we can offer you a comprehensive financial plan and special banking benefits such as preferred interest rates and discounted services.

HSBC is the world's local bank, with 9,500 offices in 76 countries and territories in Europe, the Asia-Pacific region, the Americas, the Middle East and Africa. We are the second largest financial company in the world and among the largest in the U.S. In the United States, most of our HSBC Bank USA, N.A. branches are in New York State. You'll also find us in several other states, including California, Delaware, Florida, Oregon, Pennsylvania, Washington, and the District of Columbia.

Step 1: Activate your card by calling customer service at 1-800-856-1973. If you have a S?Go Money STAR card with a balance on it, that balance will automatically be transferred to your new MasterCard upon activation. Otherwise, go to the next step. Step 2: Load card with cash at any Western Union?, MoneyGram? or GreenDot? retail agent locations and your card is immediately ready for use.

Upon successful ID verification and approval*, typically, you'll receive your Ta'Facil Prepaid MasterCard within 3-4 weeks after the Card request was placed.

The delivery time depends on the delivery service and payment method you choose. Regular mail shipments will arrive 7-10 days from the date that we receive your activation fee and completed registration information. Please note that activation fee payments made by e-check, cashier’s check or non-U.S. Postal Service money order will take longer, as funds are held 5-10 business days before being credited to your card account.

Yes. You will need an internet-enabled PC with Internet Explorer 4 or Netscape 4 or above. In order to register, you will need your shareholder reference number, which can be found on your share certificate, dividend tax vouchers, and other shareholder communications. Once registered, we will send you an e-mail alert each time a new document is made available. E-mail addresses will not be used for any purpose other than communicating with you as a shareholder.

We work to thank all donors as quickly as possible. Because we rely on volunteers to help with this task, it may take up to 90 days to receive your acknowledgement.

Orders to the United States average 4 - 6 business days and to Europe and Asia 10 - 12 business days.