In a slide show presentation, images seem to have been dropped or have blocks on them where the graphics appear smeared or fuzzy.

The server may be down, the content may have been moved, or the URL to the content is wrong. In these situations you can do nothing. If the content is embedded in the HTML page, try clicking on the player's video screen. In some cases, network congestion could cause the player to time out; keep trying, or try again later when the network is less congested. Most likely you are behind a corporate firewall that has not had the appropriate ports opened.

In Windows Media Player, make sure codec installer is turned on. From the menu bar select Tools/Options/Player/Auto Upgrade/Enable automatic codec download Your computer or your service provider may have a firewall or a proxy server that is blocking receipt of Video. Try disabling your firewall or change your settings to accept. Your connection speed is too slow. If you are on Cable, you may be experiencing a slowdown in your network. If you are connecting using a 28.

The audio and video files require you have flash player (version 6 or higher) installed. Click here to download and install Macromedia Flash Player.

You can either drag and drop the URL to the OnNow area in TVedia, or use TVedia's context menu to enter a URL to play.

You may be watching the webpage on a dual monitor configuration. If you are, make sure that the video is on your primary monitor. If you are not using a dual monitor and the problem persists, please check the audio video settings page.

First ensure your speakers are turned on and are not muted. If problem persists, please check the audio video settings page.

Planet eStream can be used to trim the start or end of a recording. If more extensive editing is required then an editing package such as Adobe Premiere or Avid Xpress can be used and the resulting file re-inserted into the system.

In 99% of all cases, this is caused by Nero's MP4 splitter (NDparser.ax) interfering. Most users have a working version of it, and then you usually never notice it since it just works (you won't get Haali's tray icon though). However, for some, seemingly random, users it's broken and doesn't provide either video or audio output. The solution to this problem is to unregister it, after verifying that it is indeed the culprit. This is most easily done using the CCCP Insurgent.

If you're running Mac OS X, then use the Finder's Info Panel to set DivX Doctor II to "Open in the Classic environment" Start the batch decode. The progress bar is deceptive for WMA audio, in actuality it only takes about a 12th the time the progress bar indicates.

Download and install the mAC3dec application (http://prdownloads.sourceforge.net/mac3dec/mac3ec1.5.2.sit.hqx?download) When prompted by DivX Doctor II, select a folder. DivX Doctor II will write an "audio.ac3" file into this folder, your machine may not respond until this has finished. If you're using Mac OS 9, then just double click your movie file... It will play in the QuickTime Player AVI2MOV writes invalid QuickTime files, it also discards AVI keyframe information.

The audio and video excerpts can be played using RealOne Player. You can download a free basic version at Real.com.

You can access the message that was left for you by clicking on the voicemail notification window or by highlighting a contact and going to Actions->Message History to play the message. Once you play a message it is downloaded and saved locally on your computer. If you log on using a different machine then you will not be able to hear messages that you have previously listened to.

Our video content is available in two versions, Windows Media and Real Player, and to play it you need to download either a Windows Media or Real Player. Windows Media Player - download the free Windows Media player here. (http://www.microsoft.com/windows/windowsmedia/download/default.asp) http://www.real.com/player/) Please Note the link for the free version is in the top right hand corner of the page. The 14-day trial version of the Real Player is not free.

The latest version of MediaMVP software supports the playing of WMA music. Download and install the MediaMVP beta version from http://www.hauppauge.com/pages/support/support_mediamvp.html a Windows Media 9 player. A Windows Media 9 player is available from the Microsoft Windows update site. Solution: If the Router has a setting for "Authentication type" in its Wireless configuration, this should be set to "Automatic" or "Open".

For sending out an email or embedding a link in a web page, the best way is to copy the link into the associated document. This way the end user can click on the link and receive a streaming preview without having to receive a bulky attachment. To copy the link from IE, initiate playback of the desired media, right click on the display window, choose Properties, and copy/paste the info next to Location.

Yes. The Kaleidescape System has been designed for the anticipated widespread availability of HD content. The massive disk capacity of the Server is ideal for storing HD movies. A few HD titles are already being distributed by Kaleidescape pre-loaded on every new Kaleidescape System, and more will be available in the future.

This can occur when a computer does not have the correct Windows Media Video Image codecs installed. To install the necessary codecs, do one of the following: Connect to the Internet before you open a photo story in Windows Media Player 9 series or earlier, so that the Player can download the codecs. On the computer where you are attempting to view the story, download and install Media Player 10, which includes the necessary codecs.