Refer to the specifications of the specific heated towel rail found under either the Dry Collection or Wet Collection. The EO or Electrical Outlet is the position of recommended height. See similar questions...

Yes, you can install your heated towel rail yourself but according to the law you must get a registered electrical wireman to connect your heated towel rail to the electrical mains. The Bathroom Butler heated towel rail allows for both visible and hidden wiring dependent on the customers choice. However the hidden wiring is more aesthetically appealing. For hidden wiring conduiting would have to be installed into the wall for the cable to run through. See similar questions...

The bathroom is divided into zones and by using the IP number from the label on the heated towel rail your registered wireman will be able to tell you where it is possible to place the heated towel rail. See similar questions...

All polished heated towel rails are made from 304 Stainless Steel which is rust resistant. All epoxy powder coated units are made from mild steel and pre-treated through a seven stage rust preventative dipping system before powder coating. See similar questions...

For DET heated towel rails 10-15min to heat up 30°C above room temp and Water filled heated towel rails 60-65min to heat up 30°C above room temp. See similar questions...

Yes, they are easy to install and each heated towel rail is supplied with simple installation instructions. and optional extra Bathroom Butler can supply longer wall mounts for the top section to ensure that the towel rail remains parallel to the wall. See similar questions...

Bathroom Butler heated towel rails are available nation wide within South Africa. For more information please see our Where to Buy section. The pictures represent an artistic impression of an installation and do not necessarily represent the correct position of installation. Heated towel rails must be installed according to the relevant local regulations. See similar questions...

Warmrails use a new dry element technology called "Filatherm",which is similar to the elements used in radiant under-floor heating, to give years of maintenance free and energy efficient heat. Warmrails reach operating temperature within 15 minutes. Some of our competitors make hydronic warmers, which are expensive to purchase and require a plumber to install them and can only be used in conjunction with a central heating system. See similar questions...

Yes, they are safe to use however a heated towel rail is a heating device and thus should be treated as such and used responsibly. See similar questions...

All polished heated towel rails are made from 304 Stainless Steel and all epoxy powder coated units are made from mild steel. See similar questions...

Refer to the specifications of the specific heated towel rail found under either the Dry Collection or Wet Collection. See similar questions...

No, the heated towel rails are designed to reach 30-35°C above room temperature with no towels and 65-70°C above room temperature with 4 layers of towels. Bathroom Butler does however recommend the installation of a Bathroom Butler Power Control unit which would enable you to control the temperature of the unit to suit you needs. See similar questions...

It is most important that seat height should allow the upper body postures described in #7, #8, and #9. This upper body posture is most responsible for reducing risk of injury. Once this is accomplished, the feet should be flat on the floor. If the resulting seat height prevents the feet from resting flat on the floor, a foot rest is necessary. Even a phone book can serve as an inexpensive solution. This should allow the lower legs to be vertical and thighs horizontal. See similar questions...

The standard height is 43” from the ground to the top of the frame. We also offer a 78” high barrier that is 1M wide. We can also fabricate any height that you require, from 18” to 48” to whatever you need. Please call our toll-free number 866-436-1237 any time Monday through Friday, between 8 am and 6 pm Eastern Standard Time to discuss your special requirements. See similar questions...

Machine wash in warm water with a mild soap and line dry or tumble dry on low. Always shake the towels when dry to puff up the terry fibres. Always wash dark colours separately. Do not bleach. See similar questions...

All Heated Towel Rails in the 'traditional' range from Heritage are supplied with Ornate Heated Towel Rail valves free-of-charge, although they are also available to buy separately should you want to do so. Please note that the rails are not available to buy without the valves at a reduced price. See similar questions...

Heritage Heated Towel Rails can be installed into most domestic heating systems but when doing so you should provide for suitable isolation in case a problem develops. If you are installing your Heated Rail onto an open circuit, where new water is added to the circulation, you are advised to refer to your local Water Authority to ensure that dezincification (where the mineral content of the water attacks the inside of the rail) is not a common occurrence. See similar questions...

Yes, both wet element and dry element heated towel rails are perfectly safe to use in a damp environment. As an extra precaution both types of heated towel rails are provided with an earth. See similar questions...

Water filled is better than Oil filled for the following reasons; water has a heat transfer rate 4 times higher than that of oil which means that water will heat up quicker than oil. Oil expands 5 times more than water and thus there is a higher risk of leaking units when using oil. See similar questions...

DET is better than Water Filled for the following reasons. DET heated towel rails contain no thermal fluid thus there is no possibility of any leaks and are lighter and thus easier to install, DET heated towel rails also heat up quicker than water, thus making it more economical. For more info see Heating Technology. See similar questions...