Yes, you will be able to receive the Reload Bonus™ even if your DiGi Prepaid mobile phone is barred. However, please note that the Reload Bonus™ will not unbar your phone. You will have to perform a reload to unbar it. The free talktime credit that you receive will carry the validity period of your new reload.

Reload Bonus™ is one of the benefits offered to DiGi Prepaid customers via the DiGi Rewards programme. This bonus rewards customers with free talktime credit based on the value of their successful reloads. We have broken up the year into three 4-month periods. The more you reload within any one of these periods, the more talktime credit you will get.

Yes. Key-in *123*<14 or 16 digits reload pin no.>*<DiGi Prepaid mobile no. to reload># and send.

To start mRELOAD, key in the following message: mRELOAD <space> <beneficiary’s mobile no.> <space> RM <prepaid amount> <space> <prepaid product code> <space> <mPIN> MBF Cards will send you a confirmation by SMS which will contain your Reload PIN. You can now reload your mobile phone with the PIN given.

Yes, you can. Since enrollment of the mobile number is not required for reloading via Express Teller ATMs, you can reload to any Globe Handyphone Prepaid Plus or Touch Mobile number. Just make sure you key in the correct Globe Handyphone Prepaid Plus or Touch Mobile numbers. You may also reload someone else's Globe Handyphone Prepaid Plus or Touch Mobile number via BPI Express Online or BPI Express Phone, provided these numbers have already been pre-enrolled.

The reload coupon or its variation comes with a 14-digit or 16-digit PIN which you will need for reloading your phone. To reload, follow the steps below: Note: You can find the 14-digit or 16-digit reload PIN at the back of your DiGi Prepaid reload coupon

Yes, you will receive a SMS notification informing you of the Reload Bonus™ that you will be getting. When you receive this SMS message, just reset your mobile phone by switching it off and on to update your credit balance. Please ensure that your SMS mailbox is not full and that your mobile phone is switched on to receive this SMS message.

Yes, you will be able to receive incoming calls and SMS up to 90 days after the expiry of your reload validity period.

Yes. You will be able to receive the top-up value when your mobile phone is switched off. But you are advised to check and confirm that you have received the correct top-up value as soon as possible to avoid any dispute.

Yes, however some phone plans do not allow you to use premium services. You may however purchase pre-paid credits from us, and we can provide you with an alternative number you may use. Please contact us for more information on pre-paid credits. Click here for contact details.

Your Reload Bonus™ will be calculated based on the amount that you reload over the pre-determined 4-month period.

We provide Prepaid Phone Cards instantly at the browser (computer screen) and via email (Toll Free Number and Pin No.). If you send a check for your card, please note that we do not ship the physical card. You must provide an email address to receive PIN#. Your email will contain the toll free access number, the toll free customer service number, and the PIN number for each card that you purchase.

No, you will not be able to send Bubble messages if your line is barred or suspended. However you are able to receive and retrieve new Bubble messages when your line is barred.

Whether you reloaded via the ATM, BPI Express Online or BPI Express Phone, a text advisory from Globe will be sent to the prepaid mobile number you reloaded. The message will indicate the mobile number, amount of reload, date, time and trace number of the transaction. The updated prepaid account balance may also be checked by calling 222 (Globe Handyphone Prepaid Plus) or 802 (Touch Mobile) using the mobile phone you reloaded.

Reception is generally good at all of the cottages apart from the Fisherman's Retreat, Seafarer's and The Plaice. There are payphones in all properties or a regular phone with an honesty box.

You can register at all our DiGi Centres and authorized agents nationwide, regardless where you purchased it from.

You may reload your mobile phone at any time. In fact, it is advisable that you reload your phone once you reach a balance of RM10.