Please adjust the preference of your Real Player for the most reliable video by opening Real Player and going to Tools-->Preferences-->Playback settings. Set buffer play to 45 seconds. Then click on Hardware in the prefernces menu and Video Card Compatiblity at the bottom should be set to most reliable or Use Optimized Video Display Unchecked (depending on your version of the Real Player). Currently, the program is set up to send both greetings. However, if you are not having a party at Chuck E. See similar questions...

The video has been configured to use some of your Internet connection on ISDN or DSL and nearly all of connectivity if you're using a modem. Your connection speed can fluctuate, if the speed drops, the video will stop because this uses the majority of your connection speed. See similar questions...

Adequate Bandwidth for streaming both Video and Audio, may not be available through your internet connection. Window Media players often drop the Video frames and play just the Audio in cases where bandwidth is not enough for transmitting both Audio and Video. See similar questions...

In Windows Media Player, make sure codec installer is turned on. From the menu bar select Tools/Options/Player/Auto Upgrade/Enable automatic codec download Your computer or your service provider may have a firewall or a proxy server that is blocking receipt of Video. Try disabling your firewall or change your settings to accept. Your connection speed is too slow. If you are on Cable, you may be experiencing a slowdown in your network. If you are connecting using a 28. See similar questions...

Make sure you have the DivX codec installed correctly. If you do, then try reducing the video resolution to 800x600 or 640x480. You can also try changing the color depth to 24 or 32 bit. See similar questions...

Is the volume turned up? Make sure you have the correct audio codecs installed and that your sound card supports the audio format. See similar questions...

Verify that your system volume and/or speakers are not muted or turned to a very low setting. Also, verify that there are no other streaming applications running on your computer. If you continue to have trouble, we recommend the following change in Windows Media Player: See similar questions...

If you're experiencing difficulties with the audio or video clips, you may need to install the latest Flash Player update. See similar questions...

Click the 'settings' tab on the record screen to gain access to the buttons that open the video or audio settings panel. For video settings, choose your camera from the list (you may also have to click on the small video rectangle to make your image appear). Sometimes the camera can't be 'shared' between applications, shutdown any application that is or has been using the camera. For audio settings, choose your audio input and set the level. See similar questions...

This is often caused by a mvpmc choosing to play a silent audio track over one with sound. Try using the MENU key and changing the audio stream in the audio stream menu. See similar questions...

If you are using a Creative Labs AWE 43 or 64 sound card, the audio playback quality will be poor if full-duplex mode is enabled. This is a condition caused by the Creative Labs Driver. The audio is recorded in 16-bit, but will only play back in 8-bit as long as the full-duplex mode is enabled. Once you make a recording, choose Options | Audio | Advanced and uncheck the "Enable Simultaneous Record/Playback" item. See similar questions...

Loose cables or cables that are not grounded properly can cause static. Check the connections to make sure all cables are connected correctly. Also, try adjusting the input volume from the media player you are using or from the sound control panel in your system tray. See similar questions...

Can you ensure that your have downloaded the latest updates from the windows update site at http://update.microsoft.com to ensure you have the latest version of the Microsoft directX drivers. Open Windows Media Player (WMP) from the Windows "Start" button or from the shortcut on your desktop. See similar questions...

a first step, make sure that your PC has a sound card to play the audio and the volume on your speakers is turned up. See similar questions...

If the video is playing but you can not hear the presenter, please make certain that your computer speakers are plugged in and turned on. Also make certain that you have not muted the sound on your computer. If you are attempting to access the seminar from an office computer connected to a network, contact your technical support person to make certain that there is nothing blocking the video stream. See similar questions...

This can occur when a computer does not have the correct Windows Media Video Image codecs installed. To install the necessary codecs, do one of the following: Connect to the Internet before you open a photo story in Windows Media Player 9 series or earlier, so that the Player can download the codecs. On the computer where you are attempting to view the story, download and install Media Player 10, which includes the necessary codecs. See similar questions...

Make sure the "with background" option is not lit. If you want to use a background, you will need to adjust the margins of your text file to allow for the video to show behind it. Earlier Versions: If you are playing text over your video in SundayPlus previous to version 2.3, and you cannot see the video picture, then it is most likely that the text file margins have been left full screen. See similar questions...

You need to check that the speakers are plugged into the PC and turned on - they may also need connecting to the mains. You also need to ensure that the volume is turned up on the PC. If all this is OK, it could possibly be a problem with the audio codec that is installed. Call the technical help desk on 0870 890 3420 to get help installing the codecs See similar questions...

This can happen when the audio stream is badly interpreted, meaning there is a problem on AVI header. To check that, you can use GSpot. It will give you the encoding bitrate mode (in the bottom right of the "Audio" part): CBR or VBR (written in green on black background). If none mode is lighted, then you just pointed out the problem. You can use the following guide (FR) to rebuild quickly the AVI header and fix the sound problem. See similar questions...