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Frequently Asked Questions

How do I run the U3 Launchpad on my U3 smart drive?

DiskGO Smart U3 Flash Drive FAQ's
In order to run U3 Launchpad, insert the U3 smart drive into a USB port on your computer. A splash screen will be displayed. The U3 icon will be displayed in the Windows system tray as well as in a bubble indicating that U3 Launchpad is running and ready to use. Click the U3 icon in the Windows system tray to display the U3 Launchpad Main window. Note: The U3 Launchpad is designed to behave like a typical Windows menu.

How do I run applications on my U3 smart drive?

DiskGO Smart U3 Flash Drive FAQ's
U3 programs installed on your U3 smart drive can only be run through the U3 Launchpad. Insert your U3 smart drive into one of the USB ports on your computer and start the U3 Launchpad by clicking on the U3 icon on the task bar. The U3 Launchpad Main window will be displayed. Select the required U3 program from the list of programs displayed on the left side of the U3 Launchpad Main window. Click the program name or its icon to start the program.

What are the system requirements needed to run the U3 Launchpad?

DiskGO Smart U3 Flash Drive FAQ's
Windows Server 2003 Note: The U3 smart drive behaves like any normal USB Flash Drive on unsupported operating systems.

What is the U3 Launchpad?

Verbatim | U3 Smart Drives
The U3 Launchpad is the Start menu of your U3 smart drive. The U3 Launchpad allows you to run, add or remove programs on your U3 smart drive, manage drive settings and preferences and perform other functions. All U3 programs that you have installed on the U3 smart drive are accessed via the U3 Launchpad. The U3 Launchpad can also be configured to run certain applications automatically when the U3 smart drive is inserted into a computer.

What is the U3 smart drive?

DiskGO Smart U3 Flash Drive FAQ's
The U3 smart drive is a new standard that transforms USB Flash Drives from simple storage drives into USB smart drives, capable of carrying a wide range of software programs and settings. You can easily install the set of U3 programs you need on your U3 smart drive, and run them from any Windows computer by merely inserting your U3 smart drive into the USB port of the computer.

Can I save files on my U3 smart drive?

DiskGO Smart U3 Flash Drive FAQ's
Yes. Your U3 smart drive can be used in the same way as any hard drive. This includes drag and drop, creating files, renaming files, deleting files, etc.

Why install applications onto a U3 smart drive rather than onto a computer?

Verbatim | U3 Smart Drives
Once applications are installed on the hard drive of a desktop or laptop computer, they become non-portable and locked onto that machine. By saving your applications on your U3 smart drive, you have the choice to use them on any PC (Windows 2000 Service Pack 4 and higher, Windows 2003 Server) wherever is most convenient. By storing applications and files on a U3 smart drive, you avoid installation of a program onto your computer that may only be used a few times.

How can I add new applications to my U3 smart drive?

DiskGO Smart U3 Flash Drive FAQ's
You can install as many new U3 programs on your U3 smart drive as its capacity allows. There are two methods of installing new programs: Downloading applications from an application directory - An application directory is either the U3 website or a partner application directory. Simply by clicking "Add Programs" and then by selecting from the pop-up menu "U3 Download Central" or "Partner Application Directory", U3 Download Central is displayed.

Will I lose my data if I choose to remove password protection from my U3 smart drive?

DiskGO Smart U3 Flash Drive FAQ's
No. You can remove password protection from your U3 smart drive if it is no longer required. Once you have removed password protection, the data on your drive is freely available to anyone who has possession of the U3 smart drive.

Can I use my U3 smart drive on unsupported operating systems?

DiskGO Smart U3 Flash Drive FAQ's
long as your drive is not password protected, you can use your U3 smart drive in the same way as any other USB flash drive on unsupported operating systems. If the U3 smart drive is password protected, you will need to use it only on supported OSs.

Why did I get two new drives when I plugged in my U3 smart drive?

DiskGO Smart U3 Flash Drive FAQ's
Your U3 smart drive contains two virtual drives: a CD drive and a removable drive. The CD drive contains the U3 Launchpad program and is automatically run when the drive is inserted into the computer (as long as the Auto-run disk capability is enabled on the computer). The CD drive is read only. The removable drive contains the bundled applications that were defined by your U3 smart drive manufacturer. In addition, it contains enough space for you to keep your personal data on the drive.

Why can't I save files on my U3 smart drive?

DiskGO Smart U3 Flash Drive FAQ's
You are probably trying to save files to the CD drive of your U3 smart drive, which is read only. Files can be easily saved on the removable drive of your U3 smart drive.

How can I manage or remove the programs installed on my U3 smart drive?

DiskGO Smart U3 Flash Drive FAQ's
From the U3 Launchpad, click "Manage U3 Programs" to display a program window. Use the navigation buttons on the left side of the window to reposition a program in the list of installed programs.

Will I lose my data if I choose to change my password on my U3 smart drive?

DiskGO Smart U3 Flash Drive FAQ's
No. You can change your U3 smart drive password at any time without losing your data. Simply open the "Status and Settings" window on the U3 Launchpad, go to the Security folder and click the "Change My Password" button.

Can I change the language used in the U3 Launchpad Main Window?

DiskGO Smart U3 Flash Drive FAQ's
Yes. The U3 Launchpad supports the following languages: English, French, Italian, German, Spanish and Japanese. You can change the default language for the U3 Launchpad from the "Status and Settings" window (in the language section).

Why should I use the U3 Launchpad Security extension (U Safe)?

DiskGO Smart U3 Flash Drive FAQ's
The U3 Launchpad Security extension enables you to password-protect your U3 smart drive. After enabling password protection you can only access your U3 smart drive by entering the correct password when logging in. When you define the password you can also, if required, enter a password hint, which can be used to assist you in the event that you forget your password.

What security is available for U3 smart drives? What if I lose mine?

DiskGO Smart U3 Flash Drive FAQ's
U3 smart drives come with built-in password protection and authentication to ensure your data and applications cannot be accessed by another user. Additional security features, such as data encryption, anti-virus, anti-spyware, and network access software are also available as bundled options on some U3 smart drives, or as add-on solutions available from U3's online software store.

What is U3?

Pegtop PStart
U3 compliant devices are special USB media coming with a launcher and some advances features. Only U3 compatible software can be executed directly from the U3 launcher. PStart is availbale in a U3 version, which can be used to launch other portable applications with a U3 device (at first you have to execute PStart from the U3 launcher). More information can be found at www.u3.com. U3 software comes as .u3p files, which really are renamed .zip files (some downloaders rename the .u3p file to .

How can I make my CD drive run with DOS?

DOS FAQ by Christoph Fuchs
That's fairly easy: You simply need to add a line to your CONFIG.SYS file, for example: DEVICE=C:\CDROM\IDE_CD.SYS /D:CD0001 Please change C:\CDROM\IDE_CD.SYS to your cd driver for DOS. You can get the driver with the drive on a diskette or try to use a different one from www.simtel.net. The example shown above is for MS DOS, for FreeDOS it would be FDEX /D:CD0001 and for DR DOS it would be NWCDEX /D:CD001). Look also at What is conventional memory? (2.

Can I run AB Commander from a removable drive (for example, a flash drive)?

FAQ (Frequently Asked Questions)
Yes, you can! After you have installed AB Commander on your computer, simply copy the files abcmdr.exe and abcmdr32.dll (or, if you use the x64 edition, copy the files abcmdr64.exe and abcmdr64.dll) from the installation folder to the removable drive, and then run abcmdr.exe (or abcmdr64.exe ) from there. If you want to have the User's Guide on the removable drive as well, copy the file abcmdr.chm to the removable drive, too.
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