You need to have the latest version of Windows Media Player installed. Please click here and follow the directions to install it. If you use Netscape, you will also benefit from having the windows media plug-in. Click here to download the plugin for Windows 98. Please visit www.windowsmedia.com to download the plugin if you use a different operating system. You don't have the necessary player to watch video.

Right now the site is only supported for Firefox on Macs, and Firefox and Internet Explorer on PC's. Later on, we'll add functionality for Safari. If you are using a current version of one of these browsers and the site still doesn't work, please contact us.

Some of our feeds have trouble with Mac's Windows Media Player version 9. Go to download.com and download version 7 or 8 and try again.

Most of the time, this problem occures when a file is incomplete, or you are missing the correct software to play the file. This problem happens most with files that end in ".avi". Avi files usually require something called a "codec" to play the video and or the sound. If you are having trouble with an avi file, make sure that it is complete and download and install the following codecs.

First of all make sure you have the right software to play the video. To play the vast majority of files on this site you'll need Windows Media Player, Quicktime, and RealPlayer. Be sure you have the latest versions. Some files require special encoders/decoders, or "codecs," such as DivX. If a special codec is required, we try to list it in the file info. Video creators should avoid using non-standard codecs because they cause problems for many users.

The Skinkers application is able to display videos in a number of formats using Windows Media Player. However, you may need to install extra software (known as codec's) on your computer to support these formats. Please go to the following URL to download the most up-to-date codec's from Microsoft:

We make every attempt to stay up to day with video streaming technology, so you may not have the latest plug-ins for viewing online multimedia. The most common fixes are the following:

Some web browsers (even brand-new versions) need a special plug-in to play Flash videos and this is normal. Your browser should ask you for your permission to automatically download and install the correct plug-in. If it does not, you can click here and get the plug-in. If your media player won't play Flash videos after you download them onto your hard drive, the easiest solution is to get a new and free media player that will play them from our Downloads page.

The system volume level is set too low. In order to hear sound, both the system volume level and the MacVCD volume level must be set sufficiently high. To determine whether the system volume is set too low, see whether you get sound playing something else. Go to http://www.apple.com/trailers and play one of the movie trailers featured there. If you get sound, then the problem is not with your system volume. The MacVCD volume is set too low.

The latest version of MediaMVP software supports the playing of DivX (up to DivX version 5.0). Download and install the MediaMVP software from http://www.hauppauge.com/pages/support/support_mediamvp.html a DivX video player on your PC. You can download a player from the DivX website at www.divx.com. Most DivX videos with either mono or stereo audio can be played through the MediaMVP Only one MediaMVP can be playing a DivX video at a time.

You can use Quicktime Player. Or Nokia's Multimedia Player. Get it here. Registration required to download AND use this product.

I receive an error message telling me that I have a failed network connection when the stream is suppose to start. Or when I try to open a video, it says that the file path is incorrect. I received a "connection to the server failed", "could not connect to the server", or something similar.

To a video, click the thumbnail in the vertical strip to the left of the video player. Each of the smaller thumbnails represents a different episode within that series. Click that thumbnail and the video will play in the center. Back to top

Open Windows Media Player. Click Tools -> Options. Select DVD tab and press Advanced, and ensure the AC3 and DTS decoder settings are set to decode to speakers and not to SPDIF.