We use only Genuine Rolex Parts when we repair your watch. The only exception would be with a very old or vintage watch where genuine parts are no loner available. In this case we may use parts from other manufacturers that are compatible with the specific movement.

While most high-end watch companies utilize 1.4435 (or 316L) Stainless Steel, Rolex uses 1.4439 (or 904L) Stainless Steel. While they both have the same grade of hardness, 904L has a slighytly higher nickel discharge, and thus a slightly higher resistance to corrosion. 904L is mainly used in industry applications handling chlorides, sulfer dioxide gas or other toxic materials.

This has been a big misconception regarding Rolex watches, "sweeping" versus "ticking". And in the past people used this as a method of identifying counterfeit Rolex watches. The truth is, genuine Rolex watches do, in fact, "tick". However, they tick at around 5 to 6 times per second, so it gives the illusion of "sweeping" or "floating" around the dial. If you watch the second hand with a loupe you can see it.

The only way to determine if your old Bulova watch is repairable is to send your watch to our service facility where we can positively identify the exact model (see the address above). If the parts are not available we can also determine if a substitute part will fit properly. If the watch is repairable, we will send you an estimate for repair. If it is not repairable, we will return the watch to you with no additional charges. Bulova provides parts to the trade only.

On early Rolex watches they stamped the Serial Number on the outside of the case back. Then, around the mid-1940s they moved the serial number to the side of the case (between the lugs) at the 6 o'clock position. It is worth mentioning that the Case Reference Number (i.e. the Model Number) is located on the opposite side of the case at the 12 o'clock position -- the bracelet now must be removed to access these numbers.

Genuine parts are from the manufacturer and slightly higher in price with an 18-month warranty. Generic parts are chosen & sourced by us and come with a 1 year warranty and are, tried & tested as an slightly cheaper alternative for our clients without compromising reliability. (*Note. Not all models and genuine parts can be substituted with generic parts, the technician will advise options on site).

The AppleCare Protection Plan uses genuine Apple parts for repair service. Genuine Apple parts may include new, used, or refurbished parts. Repairs are performed by Apple-authorized technicians.

We have always preferred to use original equipment parts from the manufacturers for all repairs. Be aware of your insurance company's policy regarding replacement parts.

In addition to notifying the local authorities, you should contact Rolex who will place the Case Reference Number & Serial Number in their database. Thus, if the watch is ever returned for service you will be notified. With that being said, this website offers a service, whereby you can post (free of charge) information on any stolen Horological items. For more information on this free service click here.

It is recommended to have your watch overhauled every 5 years. By having your watch serviced regularly you will reduce the chances of needing any serious (and costly) repairs.

All of the parts we sell are genuine Subaru parts except a few odd parts found in the clothes or Fun Stuff category (like snowbrushes or teddy bears). We do have a few after-market listings on expensive items and they all are clearly marked as such. Our hard parts and accessories are all exclusively found at Subaru of America or Subaru of New England. Subaru as a parent manufacturer is a division of Fuji Heavy Industries from Japan.

Yes, Bill Kay Honda provides original OEM replacements parts. All parts are 100% guaranteed to be Honda supplied parts assuring you of complete compatibility with your USA specification Honda.

Your insurance company can't require you to use only certain kinds of auto repair parts. However, if the insurance company's rates are based on a certain type of part and you want something different, it can ask you to pay the difference if the part you want is more expensive. The parts most frequently damaged in auto accidents are "crash parts". These are the sheet metal pieces that cover the engine and frame of the car.

No, not if the vehicle was manufactured during the applicable years, and the consumer has not consented in writing.

No. The contract of insurance only obligates the insurance company to restore your vehicle to the same condition it was in before the loss. Sometimes this requires the use of original equipment manufacturer (OEM) parts and sometimes after-market parts can be used. After-market parts are parts made by a manufacturer other than the original manufacturer.

Apple-authorized technicians use genuine Apple parts for repair service. Genuine Apple parts may include new, used, or refurbished parts.

No, not if the vehicle was manufactured during the applicable years, and the consumer has not consented in writing to the use of salvage crash parts.

In this type of scam, a company requests an up-front fee for which the company promises to "repair" the customer's credit report. However, there is little, if anything, such a business can do to "repair" a customer's poor credit track record. And by law, anyone may request a copy of their own credit report for a nominal fee which is usually far less than what these firms charge.

Why does it cost $15 return shipping of my watch? Should I insure my timepiece? Do you perform appraisals? Policies Well, that depends. There are far too many variables to be able to say. We will give some examples. These are only examples. To be absolutely sure what it will cost to repair YOUR watch, the watchmaker needs to open it and see what is broken, not working (gummed up), etc. Crystal replacement: (note that an odd-shaped crystal will be more than a round one, as it is not as common)