Running a second antivirus program can cause conflicts with eTrust and can in some cases cause your computer to crash.

It is always recommended to uninstall old versions first. However, it is not a requirement. If there only have been a few small changes between your old and the new version, then you can just install the new version on top of the old version. That should work fine, without any problems. If there have been major changes, then the installer will automatically prompt you that you should uninstall first.

Yes. It is imperative to uninstall other antivirus products first, as these different products don't generally react well to each other. Problems that may arise, include:

Although TWSL will on request provide these services we hold no responsibility on these factors getting through. Therefore it is TWSL policy to strongly recommend you have up to date antivirus/spam applications installed on your client machines at all times. Top

No. When you download TrendMicro from VIP, McAfee will automatically be uninstalled from your computer. If you have problems, please contact the Help Desk at 777-1800.

Some poorly programmed anti virus software will alert you when a program tries to write any files into your computer’s hard drive. Our file merger software takes a few small files and turns them back into one LARGE file. In order to do so, it MUST write the file into your hard drive.

Your computer may have come preinstalled with antivirus software, however, you may need to configure it to receive regular updates. If you do not have any antivirus software the university has a site license for Anti-Virus software of which more details can be found here.

Click Start, click Control Panel, click Add or Remove Programs, and then click Change or Remove Programs. If you were already enrolled in the Windows Customer Experience Improvement Program (CEIP) or Office Customer Experience Improvement Program (CEIP) programs, you will remain enrolled after you uninstall our software. If you were not enrolled prior to installing our software, we will remove you from those CEIP programs.

NOD32 can be uninstalled directly from the Start menu - Programs (All programs) - Eset - Uninstall, or trough Start - Settings - Control panel - Add / Remove programs

It is recommended you have AntiVirus software installed and regularly updated if you share files on floppy disk or CD-ROM with other people.

No, but it is highly recommended. With the latest strings of viruses, particularly Worm viruses, on the Internet, Hyperband cannot be held responsible for the welfare of your computer. Please go to the Support -> System Utilities portion of our website where you can find several links to downloadable files, including a Free Virus Scanning utility and Free Anti-Virus software. America Online and AOL are federally registered trademarks of AOL Time Warner, Inc.

Yes you can, however there is generally no need to as you are already protected. Note that most antivirus software is principally slowing down your computer. However if you wish to know if infected files are residing on your computer, Principal AntiVirus cannot help you as it only protects against programs which are running.

If you do not have antivirus software installed on your pc at the time of the modem install, our technicians will install AVG's free antivirus program at no extra cost.

Check out BT NetProtect (www.btnetprotect.com) Any computer store will stock a variety of software applications designed to stop viruses and spyware. Alternatively a simple search in any search engine for “antivirus” or “anti-spyware” will bring back a host of results.