You can visit any SingTel Hello Service Centre or contact your company's designated Account Mgr (for BRN/CRN-registered line) to cancel 2-in-1 SIM & be reverted to normal SIMs. You will be issued a new SIM Free of Charge. This applies to both personal & company line. The personal line holder will have to get his new SIM at any Hello Customer Service Centre while the company can contact their Account Mgr (for BRN/CRN-registered line) for the SIM replacement.

You should immediately call 1626 to suspend both lines to terminate any potential unauthorized use of the lines. Upon doing so, you can go to any Hello Customer Service Centre to get a 2-in-1 SIM replacement card (at no charge).

Selected handphones are able to work with 2-in-1 SIM. Kindly call our friendly Customer Service Officers for assistance.

No. You can only subscribe to either one of the service. You need to cancel 2-in-1 SIM service & sign up for Multi-SIM service. Multi-SIM service has 1 mobile number with different SIM card numbers, all the SIM cards can be used to synchronize. Please note that there is only 1 common Phone Backup account for the subscriber. any one time, only 1 SIM card can be used for synchronization.

Upon expiration of such period you cannot make and receive calls and send and receive SMS. However, if you would like to use services 5+, you will have to buy a new SIM-card.

You can use it in the following regions of Latvia: Riga, Daugavpils. Jurmala, Ventspils. Jekabpils, Valmiera, Cesis, Jelgava, Tukums, Sigulda, Liepaja, Salaspils and Ogre. More detailed information on the network 5+ service zone is given on site www.fiveplus.lv Section “Services”, “Service Zone”. More detailed information is given on site www.fiveplus.lv Section “Services”, “Service Zone”.

Yes, you can use your SIM card in most phones providing it is suitable for use on a GSM 1800 network and is not SIM locked. To check if your phone is suitable, please contact customer services on +32 78 78 11 33.

Yes, but most countries will terminate the SIM number and unused time if you do not charge the card within a certain time limit. Please refer to the web page(s) pertaining to that particular country for specific details.

No. You may subscribe for BlackBerry service as a value-added service (VAS) to your existing SIM card. You can still use the other handheld applications but you will not be able to send or receive your emails or browse webpages.

In new Nokia phones you have to write/read some values changed in some tests in/from some entries in phonebook on SIM card: test 52 (reading files from SIM) and test 53 (writing files to SIM). In entry 34 will be put address of file, 35 its' contenst and in 36 info about success/failure of reading/writing Similiar activities in older models (2110i, etc.) were connected with writing values into (for example) internal phone phonebook in entry 98.

You should immediately call 1626 to suspend your line to prevent any unauthorized use. SingTel will suspend your line (ie. All your Multi-SIM cards will be suspended). Pls proceed to hello! shop to obtain your replacement Multi-SIM cards & reinstate your line. Pls note down the remaining Multi-SIM cards that you're holding so as to aid us in identifying which is the lost card to be replaced. Replacement of your lost Multi-SIM card is FREE. You do not need to change your Multi-SIM Cards.

If you are using a Pick & Roam set, your 2-in-1 SIM's call forwarding setting will be temporarily override.

Anyone can use your card. If you lose your phone with the SIM card inside, you can usually call customer service to deactivate the card so that nobody can use the remaining credit, though they won't be able to issue you a new card. You can also safely lend your phone and SIM card to friends without worrying about incurring any out-of-pocket costs. If they need more talk time, they can simply add some by purchasing a recharge card and using it with your SIM card.

No. You can only subscribe to either one of the service. You need to cancel Twincard service & sign up for Multi-SIM service.