Yes, you should vacuum your carpet, vacuuming is not part of our carpet cleaning services, but you can find it in our domestic cleaning packages click here.

Yes. The product can be mixed 4-5 ounces per gallon of carpet/shampoo mix to help in controlling odors on the surface of the carpet. Pre-treat problem areas with the product before cleaning.

For every carpet cleaning job, K&M pre-treats, cleans and deodorizes the carpet to ensure the highest quality service.

In most cases, a suction-only canister vacuum is best to prevent excess pilling and fuzzing. However, if this type is not available, set the vacuum so that the brush is farthest away from the surface of the carpet.

No, vapor steam cleaning is NOT a vacuum, although there are some products which will soon be on the market which attempt to combine the two technologies. A vapor steam cleaner uses remarkably little water, less than a gallon of tap water in an hour's worth of continuous cleaning .All vapor steam cleaners use low moisture vapor which leaves almost no damp residue on the surface which has just been cleaned.

An occasional once-over with the vacuum cleaner will really help to keep cloth looking new. The vacuum picks up the stubborn lint and micro-fine cat hair that the brush misses, as well as suck any chalk and powder out of the fibers. A lot of people prefer the dusting attachment. The bristles help loosen the chalk as you vacuum the surface of the cloth. They also keep from applying too much suction to the cloth, which can also stretch the cloth.

No. Cheaper, commonly used cleaning agents have a high ph, which may cause damage to your carpet and cause resoiling. The carpet should be rinsed with a special rinsing agent. Always ask to see the specifications on the cleaning agent being used.

Yes. However, we recommend you avoid high traffic until the carpet is completely dry. Use caution as wet feet may cause slipping and falling. If the carpet is heavily soiled, we recommend the carpet be pre-vacuumed. Remove any breakable objects, such as ornaments from the area that will be cleaned. If furniture is to be moved, pick up any objects from the floor to be cleaned, such as toys.

Please pick-up all small items from the floor of all rooms to be cleaned. We will be happy to move small couches and end tables that are free of personal items. We do not move beds, entertainment centers, or all other large furnishings. If you would like the areas underneath or behind these larger items cleaned, please move them before we arrive. Yes. When you purchased your carpet, the salesman explained that the carpet fibers contain a stain resistant protector.

The equipment we use applies a dirt-emulsifying low moisture foam, brushes it thoroughly into the carpet and removes both foam and dirt immediately before it can sink back down into the carpet. There is no danger of shrinkage, dry-rot, browning or mildew. Remember; steam is just a lot of hot water, "rotary brushes" just take dirt for a joy ride, and bonnet methods only superficially clean the surface. Only the LMX cleans deeply with a low moisture foam and then removes dirt and foam immediately.

Professional cleaning is recommended for any carpet. If you decide to do it yourself, carefully follow these guidelines: Follow the manufacturer's directions carefully. Avoid using too much detergent, as it could cause resoiling. Rinse thoroughly. Use only cleaning solutions that are acceptable for use on stain and soil resistant carpet. Cationic or chemicals with a pH greater than 10 should be avoided as they may void your warranty.

We have cared for the finest of carpets and rugs. We have handled many specialty items and seen many unusual situations. Whether the carpet is natural or synthetic, our experience makes us one of the most experienced cleaners.

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Professional Carpet Systems is experienced in all methods of cleaning, including Hot Water Extraction, Bonnet cleaning (commonly known as the Chem-Dry™ method), Encapsulation, Dry Powder cleaning among others. However, virtually every carpet manufacturer recommends Hot Water Extraction for cleaning residential carpets because it offers the most thorough cleaning.

Years ago carpet cleaning detergents left a sticky residue that could cause carpets to resoil. Some inferior carpet cleaners still use that type of product. Professional Carpet System uses only the finest, custom formulated non-residual cleaning solutions that will help your carpets stay cleaner longer.

Immediately, a professional carpet cleaner will clean the carpet fibres only. The backing, underlay or floorboards should not get wet.

After being involved with the cleaning and restoration industry for over ten years now, there is one thing that I can say on this subject without the least fear of contradiction. Almost every person engaged in the carpet cleaning profession has their own opinion of what is the best method of cleaning carpet.

It is basically a customer preference and a convenience because there is no drying time. A mineral spirit solvent is used which actually evaporates. It is a maintenance cleaning which gives only a surface cleaning. It does not penetrate deep into the carpet fiber. It is only recommended only for a mildly soiled carpet. If you have moderately to heavily soiled carpet, steam cleaning is recommended.

Not a bit.. In fact, seam cleaning, or "hot water extraction" as it is called in the carpet industry, is the cleaning method recommended by most carpet manufacturers as the best way to safely remove embedded dirt.

Carpet protector is strongly recommended as it can prevent many permanent stains, assist in resisting traffic area damage and make future cleaning more effective. Regular foot traffic removes much of the factory protection from your carpet, leaving your carpet unprotected could allow permanent stains, premature wear and cause a lower appearance level. Ask your technician about Teflon protectant.