There are 2 types of gas logs; vented and vent free. With a vented gas log you will get a little heat but because your flue has to be completely open you are actually losing more heat than you will receive. Vent free logs on the other hand give you the ability to close your flue and use the fireplace as a heat source.

Most vent-free gas logs use less gas than vented gas log sets, but will provide more heat in the home, since none of the heat is vented to the outdoors.

Operating gas logs in a fireplace can be similar to burning wood in the fireplace. Yes you will receive some heat, but it is impossible to predict how much. Gas logs retrofitted to existing fireplaces are primarily for aesthetic benefit. They look great, provide a large yellow-orange flame and are not particularly efficient. If heat is your primary motive for retrofitting your fireplace you should consider a gas fireplace insert. Either way, you'll have something easy to use and maintain.

You will need to consult the operating guide for your particular fireplace model. If you use another manufacturer's gas logs, you need to maintain the clearances they specify. You can only install vented gas logs in our wood burning fireplaces. No. Installing vent-free (room vented) gas logs into our fireplaces presents a potential safety hazard as these fireplaces have not been tested or listed by UL or AGA for these applications.

We recommend not moving the logs. Placement of the logs is critical to the operation and performance of the fireplace. Misarranged logs can result in operational problems. If you notice the logs have been moved during cleaning, contact a service person or check your installation and operating instructions for proper placement.

wood-burning fireplace to increase its efficiency and enhance its look. Gas log sets are made to be hooked up to a gas line to simulate the look of wood logs.

The installation manual includes detailed diagrams showing where the logs must be placed to operate at the product's optimum level.

The flames are not adjustable but they can be enhanced by ember material and the sand on the burner to give the ultimate "RealWood" look.

Gas logs create a beautiful roaring fire that will liven up a party or enhance a relaxing, quiet atmosphere. Gas logs are convenient, easy to operate and require minimal maintenance.

instant, roaring fire with no logs to lug or mess to clean up is what makes gas logs a joy to own without polluting the air like a wood burning fire.

Gas log sets are designed to be installed into an existing fireplace, while gas fireplaces are self-contained units. Gas log sets are significantly less expensive but are considered a decorative appliance because they provide less heat.

Yes, to convert from natural gas, NG, to LP, you must use vermiculite rather than sand and add an LP safety pilot. If you currently have an NG safety pilot, you need to change the orifice in the thermocouple and exchange the sand for vermiculite. We recommend contacting your local Hearth Technologies dealer to do the conversion for you. To change from LP to NG, you must change the pan orifice.

Often the simplest way to determine this is to look at your thermostat. If you see an Emergency Heat or Supplemental Heat setting, chances are you have a heat pump. Of course, many times the thermostat has been changed, either by the homeowner or a weekend warrior, and the wrong type of thermostat has been installed. You can look at your outside unit; many times the words "Heat Pump" will be on the label somewhere. If your outside unit runs during the winter, then you have a heat pump.

In order to use a remote starting system, the unit must have either a millivolt or rotary valve system. Look on the C.S.A. tag attached to the grate and if a "m" or "r" immediately follows the model #, then it is remote ready.

We offer good value inclusive rates. We think the last thing you want to do is clean a very large house, and start fiddling about with meter readings etc!

Answer: An insert is a metal box that fits into the opening of a wood-burning fireplace to increase its efficiency and enhance its look. Gas log sets are hooked up to a gas line to reproduce the look of wood logs.

No, the hearth kit is designed to work with only the appropriate gas logs. Attempting this could result in injury, damage or worse. Additionally, burning wood voids the warranty of the hearth kit.

No. The intense heat of a wood fire will damage your logs, burners, grates and valves, and will void your warranty.

Most of our members sell and install gas logs and the gas line if needed. You need to contact your local chimney sweep to find out what they can do for you.