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Frequently Asked Questions

Can I still watch cable TV while using my Motorola cable modem?

SURFboard® General Frequently Asked Questions
Yes, your cable TV line can carry the TV signal while you send and receive information on the Internet. Depending on how many TVs you have connected to the cable coming into your home, you may also be in need of a Signal Splitter to allow more cable connections to areas within your home. Click here to learn more about our Signal Splitter and Signal Booster products. Currently, most Internet service providers do not provide cable Internet access.

Can I use K7 to send faxes?

K7 Unified Messaging, free Fax and voicemail to email.
To send faxes directly from your PC we recommend Faxaway email to fax service. There is no per page charge and the per minute charges start at 10 cents a minute. Please visit www.faxaway.com for more information. See similar questions...

What is a cable modem?

Cox HSI Forum FAQ - dslreports.com
A cable modem is an electronic adapter that permits a personal computer to receive Internet data from the high-speed information resources of a cable television system. Cable modems permit personal computers to receive Internet information at rates of up to hundreds of times faster than typical, consumer market telephone modems. A cable modem attaches to a personal computer through a network interface card (NIC) installed inside the computer. See similar questions...

Is the SURFboard cable modem compatible with cable modem equipment from other manufacturers?

SURFboard® General Frequently Asked Questions
Yes. All Motorola SURFboard cable modems are built to comply with the Data-Over-Cable-System-Interface-Specification (DOCSIS®) interoperability standard. Click here for more information about DOCSIS® from Cable Television Laboratories, Inc. (CableLabs®). In fact, Motorola received its first CableLabs® certification in May 1999. See similar questions...

Q06: How does ADSL compare to cable modem?

Prolink Support
ADSL provides a dedicated service over a single telephone line; cable modems offer a dedicated service over a shared media. While cable modems have a greater downstream bandwidth capabilities (up to 30 Mbps), that bandwidth is shared among all users on a line, and will therefore vary, perhaps dramatically, as more users in a neighborhood get online at the same time. See similar questions...

I have a cable modem from a previous service. Can I use it for ADSL?

Broadband - Frequently Asked Questions
No, but you can most likely use it to connect to a cable service. You need a dedicated ADSL modem for ADSL Broadband. The same goes for Wireless Broadband. You will need a wireless modem. See similar questions...

How does ADSL compare to existing cable modem services?

dowco.com
Unlike cable modem service that relies on a network shared by all cable subscribers in one particular area, ADSL's technology provides a dedicated connection between your home and telephone line secure network. Your Internet ADSL connection also provides you with your own, dedicated bandwidth. Performance is not degraded during heavy traffic periods. See similar questions...

Can I receive and send faxes using this service?

Voxby FAQ
Yes, you can use your fax machine. Voxby offers a free fax line included in all Business plans. You can use it as an extra option or add it anytime to your account for just $4.95 a month. See similar questions...

Where Do I Get An ADSL Modem?

ADSL Frequently Asked Questions
ADSL modems are available from several different suppliers including Future Shop, London Drugs or other supplier. See similar questions...

Q.1 Can I use my * data modem to send/receive faxes?

Faximum - Fax FAQ- questions
In a word, no. Unless your data modem has specific additional support for fax, you cannot communicate with fax devices using a data (only) modem. Simply put, the problem is that the modulation methods (tones) used to communicate data are different from those used to communicate faxes. Typically the modulation schemes used for fax are synchronous half-duplex while those used for data (at least by most UNIX and PC people) are asynchronous and full-duplex. See similar questions...

I have a DSL Lite or a Cable Lite broadband plan. Can I send faxes over TalkBroadband?

TalkBroadband FAQ
No, unfortunately, the Broadband Lite plans do not have enough bandwidth to be able to fax. This is a limitation of the Lite plans, and not a limitation of TalkBroadband. See similar questions...

Should I get Cable or ADSL?

Broadband - Frequently Asked Questions
You will notice that we feature mainly ADSL Broadband suppliers on our website. Basically this is because ADSL is an extremely competitive market. Since it was decided that Telstra would become a wholesaler and allow other suppliers to use and rent their current infrastructure, the market has really opened up. Although ADSL and Cable are both broadband they are different. Cable internet is delivered via the cable TV infrastructure such as the ones installed by Telstra and Optus a few years ago. See similar questions...

Can I hook up a SURFboard cable modem to broadband cable routers?

SURFboard® General Frequently Asked Questions
Yes, as long as the broadband router supports the DHCP client option for the connection to the cable modem. All SURFboard Cable Modems function as bridges (with the exception of the SBG900). They do not support any type of address translation. The SBG900 does support Port Address Translation in addition to many other networking features. For more product information, please click here. See similar questions...

Is there a cable modem in your future?

Ars Technica: News Archive
Caesar's the only p1mp in the Ars group hooked up on cable, which is why he rules the Ars staff Quake II DM matches now. Anyway, for those of you lucky enough to live in an area where cable modem service is available or is coming soon, head on over to ZDNet's Cable Modem Guide. It's not a bad little piece on those modems we all love (and many lust after). -Panders A loyal reader by the name of Interboy e-mailed me this morning to report that his attempt to follow yesterday's link to Winamp 2. See similar questions...

How does a SURFboard cable modem work?

SURFboard® General Frequently Asked Questions
The cable TV system plant dedicates a standard cable TV channel for data transfer of Internet and multimedia services. A computer equipped with a SURFboard cable modem is then connected to the cable TV system network using the same type of hook-up used for a television. The SURFboard cable modem receives information carried over the cable TV network and passes it through to the computer via USB or a standard 10/100Base-T Ethernet interface. See similar questions...

What comes with my Motorola SURFboard cable modem?

SURFboard® General Frequently Asked Questions
Quite simply, virtually everything you need to begin surfing the Web with your computer. Included with your SURFboard cable modem are Ethernet and USB cables, power cord, an Installation Assistant CD-ROM including USB drivers and User Manual. See similar questions...

Is my data secure with a Motorola SURFboard cable modem?

SURFboard® General Frequently Asked Questions
Motorola SURFboard cable modems use some of the latest data encryption technology to help minimize security risks for your data. However, a little extra caution never hurts. We recommend you turn off your file- and print-sharing options when you're not using them and carefully review any other security precautions your service provider might recommend. Also, the Motorola SURFboard cable modem provides a top-mounted standby button for enhanced security. See similar questions...

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