The Wireless AMBER Alert will appear in the TXT inbox and will appear as any other text message. It will begin with the words "AMBERALERT", and it won't exceed 160 characters in length.

Customers can opt-in by going to www.verizonwireless.com, and choosing "send TXT messages" from the GetItNow. drop-down menu, or by logging directly into www.vtext.com, Verizon Wireless' TXT Messaging site. the www.vtext.com, customers sign in with their mobile number and password. Once there, customers go to the "Alerts" page, and choose the "News and Tech" category.

No. Local law enforcement issues AMBER Alerts in cooperation with the National Center for Missing & Exploited Children. To report a missing, abducted or lost child, please call your local law enforcement agency or NCMEC at 1-800-THE-LOST.

No. During the opt-in process, customers will be asked to designate the zip codes for which they want to receive the Wireless AMBER Alert. Note: All 50 states have AMBER plans, and a full list is available at the NCMEC's website: www.missingkids.com. For those states that have statewide plans, choosing any zip code in the state will ensure the customer receives any AMBER Alert issued in that state.

AMBER Alert is a notification of an abducted child issued by the National Center for Missing & Exploited Children (NCMEC) and distributed through authorized channels including broadcasters and wireless service providers.

Verizon Wireless has chosen not to allow the elimination of "Verizon Wireless" from your handset's banner to ensure accurate billing in all service areas. Alteration of the banner would create an inaccurate indication of whether or not the handset is accessing the Verizon Wireless or extended home rate network, or if it is roaming off the extended network.

Direct-dial international calls are placed in a similar manner to domestic long distance calls. An international phone number is generally made up of a country code, a city code and the local exchange number. To place a call outside of the US, you must start with 011. Next, you must use the country code, and then the number you wish to reach. You can find a list of country codes on the International Dialing page.

You can view a virtual owners manual for your phone by going to How To.../Phone /Equipment Manuals. For any other phones please check your manufacturer's website for details.

You may unsubscribe to the wireless AMBER Alert program at any time by visiting www.nextel.com/amber. Sprint, and other wireless carriers, rely on a direct connection to the NCMEC/DOJ database. This provides an increased level of quality control. Other services simply send emails, and are unable to tell whether these messages are reaching consumers' wireless phones. Also, since other services are not coordinated with Sprint, their subscribers would be charged for the text messages.

It depends. The hope is that a customer won't receive any Wireless AMBER Alerts during the year, but it depends on what zip codes have been chosen and how many alerts are issued in that area

Customer service is available by calling 800-2-JOIN-IN (1.800.256.4646) or *611 from a wireless phone. Verizon Wireless customer service representatives are professionals who are trained to help customers with any problem they may have with their wireless service or equipment.

Verizon Wireless is committed to resolving customer issues quickly and accurately, which is why Verizon Wireless customer service and Communications store employees receive extensive training before they begin working with customers. All employee-facing representatives also participate in ongoing training, including product launch training surrounding the introduction of new products.

No. You have to sign up or opt-in to receive Wireless AMBER Alerts and have a phone or other device that is capable of receiving text messages.

a hearing aid user there are a number of different features that may make it easier for you to use a digital wireless phone. These features may include but aren't limited to: The best approach for individuals who wear hearing aids is to explore the different wireless services offered. As a consumer talk with your audiologist and service provider to find out what phone model would work best for your individual needs.

Yes, you can direct-dial international calls to many countries from your EasyPay phone. The international calling rates are listed below. In some markets, you may have to contact Customer Service and specifically request it. Unfortunately international networks can change frequently, so certain locations may not be available at all times and the pricing is subject to change without notice. For the most updated information, visit International Dialing for locations & available pricing.

We can activate your existing phone provided it is compatible with our CDMA (Code Division Multiple Access) digital network. Although a wireless phone may be compatible with our network, we cannot guarantee the equipment's performance nor can we honor the manufacturer's warranty on wireless phones not purchased through Verizon Wireless or its authorized agents. If you are not sure if your handset is compatible, please call our Verizon Wireless Sales Department at 1.800.2.JOIN.IN (1.800.256.

Yes. For directory assistance, press 411 SEND from your phone. A live operator will assist you when you request numbers, addresses and information for anything from restaurants and movies to the nearest florist. Calls to 411 Connect are $1.49 per call plus airtime.

We can activate your existing phone provided it is GPS-capable and CDMA-Compatible (Code Division Multiple Access). To determine if your phone is CDMA-Compatible, go to Contact Us and Email us your Electronic Serial Number (ESN) or Mobile Equipment Identifier (MEID) and we will reply with its compatibility. (The ESN or MEID is located behind the battery on the back of the phone.) You may also visit one of our Verizon Wireless Communications Stores.