All Osburn gas fireplaces are very user friendly. Each fireplace is equipped with an easy-to-access control knob that enables you to turn the fireplace on and off. You simply have to push a button to turn the fireplace on. Likewise, you turn the fireplace off by setting the control knob at ?OFF?. You can adjust the intensity of the fireplace from low to high with the control knob.

The additional charge covers the cost of performing the required safety test, turning on the meter, lighting the gas appliances, and the Utility Customer Service costs to establish the account and process the deposit. Back to Top See similar questions...

Although the frequency of your fireplace servicing and maintenance will depend on use and the type of installation, you should have a qualified Mr. Fireplace service technician perform an appliance check-up at the beginning of each heating season. See similar questions...

No! The beauty of Regency Direct Vent technology is that you do not necessarily need to go up through your roof to terminate the venting. All you need is proximity to an outside wall, the distance to which depends on the model you choose. Not only does this make installation more flexible, but it also keeps the costs down. And with our sleek and attractive patented AstroCap horizontal termination cap, you won't be cluttering up the outside of your home either. See similar questions...

We recommend not moving the logs. Placement of the logs is critical to the operation and performance of the fireplace. Misarranged logs can result in operational problems. If you notice the logs have been moved during cleaning, contact a service person or check your installation and operating instructions for proper placement. See similar questions...

This is a normal result of the curing process of the paint and logs. Glass should be cleaned within 4-6 hours of initial burning to remove deposits left by oils from the manufacturing process. A non-abrasive cleanser such as Brasso may be necessary. The glass panel must remain in place but the screen will be removed so that the fixed glass doors will not fit on the unit. See similar questions...

Yes. Most building codes allow the installation of a gas fireplace in a sleeping room as long as it is a sealed combustion, direct vent model. Your decision really comes down to whether heat or aesthetics is your number one priority. If heat is your first concern, or the existing wood fireplace has had a history of down drafting (smoking), you should purchase a gas insert. See similar questions...

Vent free fireplaces are fireplaces that do not require any type of vent system. Instead, they are designed to burn clean and the combustion by-products allowed to flow into the room the fireplace is located in. Stringent requirements ensure that these fireplaces not only burn cleanly, but that they are located in rooms of sufficient size to ensure an adequate supply of fresh air is always available for the combustion process. See similar questions...

No. Gas fireplaces are designed to burn gas only. Burning wood would damage the fireplace and could be very dangerous. See similar questions...

Fires r us given a scoot link for our customers to look for registered gas installers of your area but a more comprehensive list of registered gas installers can be obtained from the council of registered gass installers(CORGI) website and their web address is www.corgi-gas.com and you are advised to look in yellow pages too.Please note that you must get your gas fire installed from a competent corgi engineer. See similar questions...

Gas logs burn cleaner than wood burning fireplaces do. Annual inspections are recommended but cleaning annually isn't necessary. See similar questions...

Your fireplace would reflect heat into the room & would have to be burned for a long period of time to make the fireplace heat efficient. There are other sources of energy such as wood stoves or inserts that are more efficient. See similar questions...

instant, roaring fire with no logs to lug or mess to clean up is what makes gas logs a joy to own without polluting the air like a wood burning fire. See similar questions...

Gas log sets are designed to be installed into an existing fireplace, while gas fireplaces are self-contained units. Gas log sets are significantly less expensive but are considered a decorative appliance because they provide less heat. See similar questions...

Blowers are optional on most heat circulating (grilles on top and bottom of fireplace) units, and some hearth products the blower is standard. Adding a blower is easily accomplished if power (110 VAC) was provided to the electrical junction box of the fireplace at the time of initial installation. If power was not provided, a fan option is still possible, but installation is complicated and therefore more costly. See similar questions...

No. If the fireplace is designed for use only with gas, this is a very bad idea. The fireplace is not designed to withstand a wood fire. And the gas jets are not meant to come in contact with ash. This is a real fire hazard. It's possible your fireplace was originally a wood burning fireplace and has been converted to gas. In that case, it can be converted back. But you shouldn't burn would in it until that's happened. See similar questions...

All gas fireplaces using a self generating millivolt system and gas pilot valve do not need any electricity to operate. Only accessories such as blowers and some hand held remotes rely on house current for power. See similar questions...