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Frequently Asked Questions

Q: Will Biofreeze work on headaches?

Biofreeze
Biofreeze is not intended for this use, but many people apply a small amount at the back of the neck or around the temples, and forehead. If you use Biofreeze for headaches, please take extra precautions to keep away from the eyes and mucous membranes.

Q: Where can I buy Biofreeze?

Biofreeze
The best place to purchase Biofreeze is through a licensed Health Care Professional in your area. Check local yellow pages for Chiropractors, Podiatrists, Athletic Trainers, Occupational, Massage or Physical Therapists.

Will MigraSpray work on other types of headaches?

Frequently Asked Questions
MigraSpray has been formulated to provide relief for migraine headaches however many users report that MigraSpray is also effective for the treatment of menstrual migraines, tension headaches, and hangover headaches. The efficacy of MigraSpray when used for relief of headaches other than migraine has not been determined.

Q: Do I need a prescription to get Biofreeze?

Biofreeze
No, you do not need a prescription, nor do you need to be a patient of the Health Care Professional in your area to purchase Biofreeze from them. Biofreeze is not a retail product and is not available through a pharmacy or any retail environment.

Q: Can you send me a sample of Biofreeze?

Biofreeze
Of course, we would be glad to send you a sample packet for Biofreeze. Included will be a brochure on the product itself, two of the 5 gram trial packets for you to try and also an ordering form for future reference in case you ever find it difficult to locate the product in your area. Please call 1-800 BIOFREEZE and ask for the Consumer Department or email web@biofreeze.com.

Q: Is the coloring in Biofreeze harmful?

Biofreeze
The color additives used in Biofreeze are approved by the USDA for general use in cosmetics and over the counter medications. It is also used in many of your favorite foods that you eat every day. The amount of coloring in an entire tube of Biofreeze is less than the amount of coloring found on one single M&M*.

Q: Biofreeze in the EYE ? how should I treat this?

Biofreeze
Rinse the eye with warm water. One method is to take a warm shower with the water hitting your forehead and running down through your eyes. Or flush you eye with an eyecup or running tap water from the faucet. Do this for 15 minutes or so. If problem persists, see your physician and be sure to take the Biofreeze with you when you see the physician.

Q: Is Biofreeze registered with the FDA?

Biofreeze
Yes, Biofreeze and its ingredients are registered with the FDA. Please refer to the National Drug Code number that is on every product. This number represents to the FDA, our product/brand and the actual size of the container.

Q: Can I use Biofreeze if I have Diabetes?

Biofreeze
Yes, Biofreeze is a topical pain reliever and does not enter the bloodstream. Diabetes is a disease in which the body cannot use sugar normally. When diagnosed with this particular ailment, you must be extremely cautious when using any OTC medications. There are certain ingredients in OTC medications that do go in to the bloodstream that can cause a severe reaction to the Diabetic patient. Biofreeze does not contain any of these ingredients and can be used by the diabetic patient.

Q: What sizes of Biofreeze are available to purchase by a consumer?

Biofreeze
o The 3 oz roll-on is a hands-free application good for hard to reach areas. Most consumers prefer the roll-on for hard to reach areas, such as for the back and the neck area. o The 4 oz spray is a convenient no-touch way good for hard to reach areas for the patient at home and is particularly beneficial for acute conditions involving severe muscle spasms of the lower back or acute spasms of the upper back or neck.

Q: Is Biofreeze available in stores or through the Internet?

Biofreeze
No, Biofreeze is not a retail product and should not available through a retail environment. It is only sold through Hands-on Health Care Professionals. No. Our Internet site is only set up for informational purposes. We do not offer any on-line ordering. We are not affiliated with, nor do we endorse any product sold on the Internet. The best value for a consumer to purchase Biofreeze is through a hands-on Health Care Professional in their area.

Q: Do you have any studies about long-term use of Biofreeze?

Biofreeze
Biofreeze is an over the counter topical analgesic pain relieving gel. It is labeled according to the Food and Drug Administration (FDA) regulations regarding topical analgesics. All ingredients, product use and product warnings are listed on the label. Please remember that Biofreeze is a topical pain reliever, not a cure to an underlying condition. It provides temporary pain relief. If you have any questions regarding the product or use of it , please consult your Health Care Professional.

Q: If I am Pregnant or nursing ? Can I use Biofreeze?

Biofreeze
No, Biofreeze has not been tested on pregnant or nursing women. We do not suggest that you use the product while pregnant or nursing. Please consult with your Health Care Professional.

Q: Can I use a heating pad while also using Biofreeze?

Biofreeze
No, you should never use a heating pad while using Biofreeze. Biofreeze works by causing a cooling effect, not heat. By using a heating pad in conjunction with Biofreeze, you may cause serious injury to yourself. You may not be able to tell how hot the heating pad is on the problem area, even possibly causing yourself to experience severe blistering.

Q: My child or pet ate Biofreeze, what do I do?

Biofreeze
If your child placed it in mouth but did not swallow, flood mouth with lukewarm water and rinse out mouth throughly. If your child swallowed Biofreeze, flood mouth with lukewarm water. Try to induce vomiting. A glass of buttermilk will assist in negating irritation of the stomach. If a large amount is consumed, contact a Poison Control Center. Pet ? Contact your veterinarian immediately. Animals will not drink water on command.

Q: Will Biofreeze freeze?

prossage
Biofreeze gel tube will not freeze, but the roll-on may freeze due to the dilution ingredient in the application. There are instances in shipping, that due to inclement weather, product shipped may freeze. Leaving the product out at room temperature for a short while should help to rectify the problem. Please shake well to ensure that the product has not separated as result of this problem.
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