You will need to call us immediately. As long as you have kept all of the original packaging we will accept the return and you will be shipped out a new one. When you call us we will give you an RMA number to write on the return package. We will not accept returns without an RMA number on the package. For more information regarding this, please read our return policy.

If you receive defective or damaged media, simply return it with a written explanation of the problem and we will replace it without charge. Proof of purchase required (packing slip or invoice). Ship returns to this address:

If this should occur, you must notify us the same day of its receipt by you and let us know what occurred. Please call us at 1-888-878-7353 as soon as possible.

All of our products are covered by our manufacturers warranties. Please contact customer service Toll Free at 1-800-758-3222. We will have the product fixed or replaced.

If you receive a video or DVD that fails to perform due to manufacturer's defect or was damaged in shipping, please contact us immediately. We will ship you a replacement at no cost to you and include instructions and postage to return the damaged/defective item. Please e-mail or call us with your request before returning your product.

If your blinds are damaged or defective when you receive them, please contact us immediately at 1-888-697-5287 to speak to a customer service representative. The customer service department is open 7 days a week from 8 a.m. to 5 p.m. (CT). All factory errors will be fixed at no charge. We will send you replacement parts or replacement blinds.

Each and every DVD we send out is inspected for any scratches or physical defects. We will not send out any visibly defective discs - not even with a tiny scratch. All DVDs are also briefly scanned for video recording defects.

Please contact us at service@simplemicro.com to send us the defective unit, and we will send a replacement product upon inspection and receipt of the defective unit. All defective returns must be preauthorized by simplemicro.com. Unless specifically authorized in advance by e-mail, merchandise must be complete and repacked in the original packing material.

If you are returning an item that is defective or shipped in error by us, we will reimburse you the delivery costs and the cost to ship the product back to us. Be sure to call first and obtain a Return Authorization number to facilitate the process. If your product arrives damaged, you must refuse delivery or have driver sign a damage statement. Otherwise, you will be responsible for the costs of repair.

If you have received a damaged or defective product, please immediately contact and report the damage to a customer service representative at (323) 232-1600 Mon-Fri from 9 am to 6 pm PST for assistance and instructions for returning the product. If you would like to have the same item or a replacement item sent to you, GoAcuzone will pay the shipping cost to send it. The replacement order will be sent via Standard UPS Ground delivery.

Contact DawnSignPress for a return authorization number. If the damaged item is a book, we will issue a call tag for the book to be returned. If the defective item is a video, we will send out a replacement copy immediately. (see our Return Policy for specific information on returning items).

A defective product is one that is considered reasonably dangerous for its intended use. "Reasonably dangerous" is determined by weighing the products benefits against its potential risks. If the risks are greater than the benefits, the product can be considered defective. The defectiveness of a product may also be established by showing the product was dangerous beyond "consumer expectations."

On CTA Bus, if your card is collected, you will be asked to complete a Report of Captured Fare card. You will be allowed to ride free and given a pink copy of the report for your record. CTA Rail Stations, if your card is collected, you will be asked to complete a Fare Discrepancy Report (FDR). You will be given $4.50 transit card and a copy of the FDR for you records. You will be instructed to go to CTA’s customer Service Center at 567 W.

Refuse any packages with any obvious exterior damage and we will promptly send you a replacement. If you have already accepted the package and are not satisfied, call our Customer Care Department at 877-321-3200, Monday-Friday, 8:00 am - 5:00 pm, CST, to receive instructions and a Return Authorization for Artwork.

If you receive damaged product, please contact a FTD® Flower Exchange sales associate immediately at 1-800-767-4000 or you may request credit online at www.flowerexchange.com under the My Orders tab. Damage claims must be made within 24 hours of receiving product.

Each Male Grooming Boutique product is thoroughly inspected prior to dispatch and then carefully packed. Whilst every care is taken to ensure your goods reach you in perfect condition, in the event any item is damaged in transit, it is essential you advise us immediately by e-mail to Customer Support using our CONTACT FORM.

Please inspect the package upon delivery. DO NOT accept from the carrier any package that appears damaged. If you do, you are basically telling the carrier that any damage is OK with you. In this instance, we would not be in a position to accept the damaged item back from you, and would not be able to issue any type of refund to you. If an item delivered to you appears damaged, and you do not accept the package from the carrier, your recourse is with the carrier. This is standard procedure.

We inspect all of our merchandise and make sure it is not defective & accurate before it is shipped. If the box you receive from the shipping courier is damaged, we will have to file a claim with the shipping courier (which have the same procedures of a lost package) If the box is not damaged, and merchandise is damaged, then you can send your product back as being a defective product. You can view our Returns Policy for more information about returning defective merchandise.