Installation of our hearth products must be done in strict accordance with local or national building codes, and the unit's installation manual. We recommend that our products be installed by a factory-trained Mr. Fireplace installer.

Yes. We recommend annual service of your fireplace by a qualified serviceperson. This will ensure that your appliance is functioning properly. Your decision really comes down to how much a priority heating efficiency is for you. If you want a lot of heat from your fireplace, you should consider a direct vent gas insert. From a cost standpoint, an insert will cost approximately five times the cost of a nice gas log set. See similar questions...

You will need to contact a Mr. Fireplace Sales Representative in your area. Refer to contacts for locations See similar questions...

Yes, but placement is key. Again the fan needs to draw cooler air from behind to operate and the surface on which the Ecofan is placed should never exceed 340ºC (650ºF). See similar questions...

Freestanding stoves can be connected to chimneys built especially for them. The chimneys may be of masonry construction or be a factory-built metal system that's been designed, tested and listed for use with wood burning appliances. Freestanding stoves can also connect to an existing fireplace chimney, if the height and position of the stove's flue collar permits it. When this type of installation is done, the stoves may be called hearth stoves. See similar questions...

Please make sure the flue is open before starting fire. NEVER remove hot ashes or partially burned loges. Please leave the ashes in the fireplace even if you are sure they are cold. It's easier to build a fire with a bed of ashes. If it becomes absolutely necessary to remove the cold ashes, use a metal container only. (Anything flammable, such as a paper bag or cardboard box, even if you are positive the ashes are cold, is extremely dangerous. See similar questions...

Unfortunately, no. You will need a wood pellet stove but if you don’t already have one, the savings you will realize in heating your home will more than pay for the stove. Some companies do offer converters which may be placed in fireplace inserts. Please check with your local hardware store or on the web to see if this option will work for you. See similar questions...

If you are using the wood flooring plans that we have provided, we recommend that you create a rock or sand hearth to put your stove on. To install your stove on the hearth, follow manufacturer’s instructions and local building codes. Each dome is equipped with a metal stove flashing. The piping will run from your stove through the flashing and above your dome. All of the piping that is used in association with the stove should be double walled pipe. See similar questions...

It is always advised to use a HETAS approved installtion engineer. If is however the person carrying out the installtion is not on the approved list you will have to seek authority from your local 'Building Control' office. They will come out and inspect the installation. There will be a charge for this service. See similar questions...

Yes, as long as the local building requirements are followed. The clearance distances to combustible materials are to be kept. It may be a good idea to ask the chimney sweep for advice. See similar questions...

Fireplace installation is both complex and potentially dangerous. We strongly advise that you only use accredited installers who possess the necessary qualifications. All dealers within our programme will be able to advise you on all aspects of safe installation. See similar questions...

If you already have a brick or stone fireplace, or a factory-built fireplace, and you want to convert it to gas, then the most cost-effective solution is an insert. If you are remodeling a part of your home that never had any kind of built-in structure, then you need a Direct Vent fireplace that does not require an existing opening or chimney. See similar questions...

Yes, we sell Mr. Flame Fireplace Glass Doors which are designed to work with the Fireplace Radiator™. Click here to view them. See similar questions...

The Building Safety and Sustainbility Division reviews these plans to ensure that installing the fireplace and flue does not compromise the structural integrity of the home. The plans are also reviewed to verify that the fireplace is properly vented and that the chimney is a safe distance above the roof. The installation of a wood burning stove or other heater also requires a permit. See similar questions...

If your stove outlet ID is about 1/8" larger than the size pipe you are looking at (ie: 6" pipe = 6 1/8" inside diameter outlet), then yes. If it is exactly the same size or smaller, you will need a Male-to-Male coupling or a Tee Connector where both ends are crimped. Hart's Hearth is a Christian Company that promotes and supports the commission of the word and works of Jesus Christ. See similar questions...

Chances are there will be a gap between the insert and the inside of the fireplace. That is why we offer a range of faceplates designed to cover the gap. The faceplate also houses the on/off switch and fan control, so you don't have to crouch or bend down to operate your insert. See similar questions...

Yes. Most building codes allow the installation of a gas fireplace in a sleeping room as long as it is a sealed combustion, direct vent model. Your decision really comes down to whether heat or aesthetics is your #1 priority. If heat is your first concern, or the existing wood fireplace has had a history of downdrafting (smoking), you should purchase a gas insert. See similar questions...

Each installation is unique and varies depending on amount of finishing work, time of year, and code requirements. Installation may require two days because many communities require a 24-hour pressure test on the gas line. This test is done to ensure there are no leaks in the gas line. See similar questions...

Fires r us given a scoot link for our customers to look for registered gas installers of your area but a more comprehensive list of registered gas installers can be obtained from the council of registered gass installers(CORGI) website and their web address is www.corgi-gas.com and you are advised to look in yellow pages too.Please note that you must get your gas fire installed from a competent corgi engineer. See similar questions...