Your IBAN can be found on your monthly statement or by calling CitiPhone Banking at 0800 00 55 00 (if calling from within UK) or 0044 207 500 5500 (from outside UK).

IBAN contains additional characters in front of a normal recipient domestic account number. These characters consist of a 2-letter country code followed by a 2-digit check number. Please note that the IBAN in printed format (such as an invoice) is likely to be prefaced by the word IBAN e.g. IBAN AT611904300234573201 You should not include any spaces when quoting the IBAN. The IBAN should be presented as a continuous string of alphanumeric characters i.e.

For details of your BIC/IBAN you'll need to visit your account holding branch. Alternatively, if you’re registered for PhoneBank call us on 0845 3000 050. Or you can call our International Services centre on +44 121 695 6952 or fax +44 121 625 6292.

IBAN or BIC codes (sometimes known as SWIFT code) contain information to allow easy and efficient payments via bank transfer in Europe. This information cannot be used to perform any other operation on your account. The IBAN code ensures the identification of your account on an international level. The code is made up of different parts, the first identifies the country (IE for Ireland), this is followed by the control key and the account identification number.

The 'International Bank Account Number' or 'IBAN' is a standard for quoting account numbers across Europe. The use of an IBAN and the beneficiary bank SWIFT address / BIC code (Bank Identifier Code) enables your international payment to be made automatically and ensures the correct identification of your receiver's bank account. The SWIFT Address / BIC and an IBAN are mandatory requirements for EU regulated payments.