If you forget your Direct Payment Card PIN or access code, call Chase Customer Service at 1-877-221-1634 to select a new one. You should choose numbers that are easy for you to remember, but hard for someone else to figure out.

Call 1-866-GENESYS. After verifying the identity of the chairperson, they will provide you with your PIN code.

If you forget your PIN code, you must order a new Maestro card with a new PIN code, since the PIN is unique and known only to you.

If you did not write it down in a secure place at home and you cannot remember it, call customer service at 1-800-304-1669 and select a new PIN

A PIN code is an alpha/numeric character made up of from 4 to 7 characters that a company or consultant creates for themselves. This code becomes your electronic signature when filing an application through RADIUS. The PIN code is case sensitive, therefore always use upper case for any alpha characters.

You will need your Direct Payment Card PIN to access your account information or make a withdrawal at an ATM, or to access account information on Chase’s web site. You will use your Access Code to obtain account information from Chase’s Customer Service Center.

Ans: If you do not have an Internet Banking Access Code and PIN, you can get them at any OCBC ATM or visit any bank branch to apply.

Go to the Cashless School Parent Accounts website, enter your Cashless School Parent Account number, and click the Forget your PIN? You will be prompted to enter your Online User Name, your email address, and the answer to your security question. Then follow the online instructions. Top

Call 801-481-8800 to speak to any of our Service and Information Specialists. They can reset your access code right over the phone. Our Service and Information department is available Monday through Friday, 9:00 a.m. to 5:30 p.m.

No. Pin numbers are unique for a facility. A consultant may have the same PIN code under several facility ID numbers, but there has to be responsible person from each of those facilities associated with the consultant’s PIN code.

Your Direct Payment Card PIN is a four-digit number that you enter on the keypad at ATMs and retail locations. This is different from your Unemployment Insurance PIN which is also a four-digit number. Your Access Code is a six-digit number that you enter when you call Chase Customer Service. You must select both the Direct Payment Card PIN and Access Code when you call to activate your Card.

If you have registered your Email address on the Update Information page, you can have your password sent to you via Email. This is by far the simplest method. If you know your the PIN that ECSI initially assigned to you, you may Reset Your Password. You can then go back and change your password to something you will remember.

Visit www.wiredplastic.com and login. Click on Update Profile and choose Change Card PIN Number, or contact customer service at (801)383-1003; they can help you reset and choose a new PIN.